What users are saying about

Actiance

2 Ratings

Actiance

2 Ratings
Score 7.5 out of 101

Socialbakers Suite

43 Ratings
Score 8.7 out of 101

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Likelihood to Recommend

Actiance

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Socialbakers Suite

Which social media platforms need to be monitored? (Should be in the list that SocialBakers includes)How many competitors do you need to monitor? (Cost is per profile monitored)
Boris MERCIER profile photo

Pros

  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
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  • Data exports to Excel and the API.
  • Online user interface.
  • Predictive analytics for FB and IG posts.
No photo available

Cons

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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  • I'd like an integrated listening tool, so I can rely on one supplier for both.
Sam Wilson-Späth profile photo

Likelihood to Renew

Actiance8.1
Based on 2 answers
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
No photo available
Socialbakers Suite7.5
Based on 3 answers
Great tool overall.
Shubhankar Goel profile photo

Usability

No score
No answers yet
No answers on this topic
Socialbakers Suite7.3
Based on 1 answer
Web version is perfect. Lost 2 points because of mobile version that could be optimized.
Boris MERCIER profile photo

Support

No score
No answers yet
No answers on this topic
Socialbakers Suite7.1
Based on 3 answers
Compared to other vendors that generally charge you for customer support and a not always perfect service, SocialBakers support is included and very efficient.
Boris MERCIER profile photo

Online Training

No score
No answers yet
No answers on this topic
Socialbakers Suite6.0
Based on 1 answer
The online training was fine but, in the end, the best way to learn any product is by actually using it.
Shubhankar Goel profile photo

Implementation

No score
No answers yet
No answers on this topic
Socialbakers Suite9.1
Based on 2 answers
The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
Boris MERCIER profile photo

Alternatives Considered

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
No photo available
Salesforce's Radian 6 is too clunky and hard to translate for management. The native platforms are good, but again without competitor details.
Sam Wilson-Späth profile photo

Return on Investment

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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  • We really struggle with this metric, but it has allowed us to start benchmarking, as well as build social ROI metric sets per business units.
Sam Wilson-Späth profile photo

Pricing Details

Actiance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actiance Editions & Modules
Actiance
Additional Pricing Details

Socialbakers Suite

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Socialbakers Suite Editions & Modules
Socialbakers Suite
Edition
Professional Plan
$201
1. per social profile
Additional Pricing Details
For the Business and Enterprise Plans please request a one-two-one demonstration at socialbakers.com/company/request-demo - Price on request.