What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 4 reviews and ratings
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 105 reviews and ratings
Likelihood to Recommend
Action1 Cloud Remote Monitoring and Management Solution
If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test

Verified User
Director in Information Technology
Education Management Company, 51-200 employeesChrome Remote Desktop
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.

Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employeesFeature Rating Comparison
Remote Administration
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.4
Screen sharing
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
9.2
File transfer
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
7.4
Instant message
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.2
Secure remote access with Smart Card authentication
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.9
Access to sleeping/powered-off computers
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.6
Over-the-Internet remote session
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.7
Initiate remote control from mobile
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.7
Remote management of servers & workstations
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
6.9
Remote Active Directory® management
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
9.5
Centralized management dashboard
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
7.6
Session record
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.0
Annotations
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
7.9
Monitoring and Alerts
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
9.2
Multi-platform remote control
Action1 Cloud Remote Monitoring and Management Solution
—
Chrome Remote Desktop
8.6
Pros
Action1 Cloud Remote Monitoring and Management Solution
- Customer service and support team are easy to reach and response time is really fast
- Interface is really user friendly and easy to use
Owner
Pixel Global CommunicationInformation Technology & Services, 1-10 employees
Chrome Remote Desktop
- Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
- This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
- The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
- The mobile app is also really really well done.
Graduate teaching/research assistant
Journal of Linguistic GeographyResearch, 5001-10,000 employees
Cons
Action1 Cloud Remote Monitoring and Management Solution
- Deploying packages with multiple files is a little tedious
- Have to use an auto-extract EXE file to copy files

Verified User
Team Lead in Information Technology
Insurance Company, 501-1000 employeesChrome Remote Desktop
- I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.
Project Analyst
AlascomInformation Technology & Services, 51-200 employees
Likelihood to Renew
Action1 Cloud Remote Monitoring and Management Solution
No score
No answers yet
No answers on this topic
Chrome Remote Desktop
Chrome Remote Desktop 7.0
Based on 2 answers
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market

Verified User
Manager in Research & Development
Information Technology and Services Company, 51-200 employeesUsability
Action1 Cloud Remote Monitoring and Management Solution
No score
No answers yet
No answers on this topic
Chrome Remote Desktop
Chrome Remote Desktop 9.9
Based on 3 answers
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
Senior Oracle Database Administrator
CGIInformation Technology and Services, 10,001+ employees
Support Rating
Action1 Cloud Remote Monitoring and Management Solution
No score
No answers yet
No answers on this topic
Chrome Remote Desktop
Chrome Remote Desktop 4.8
Based on 9 answers
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.

Verified User
Manager in Human Resources
Construction Company, 201-500 employeesImplementation Rating
Action1 Cloud Remote Monitoring and Management Solution
No score
No answers yet
No answers on this topic
Chrome Remote Desktop
Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy

Verified User
Employee in Information Technology
Higher Education Company, 1001-5000 employeesAlternatives Considered
Action1 Cloud Remote Monitoring and Management Solution
Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted

Verified User
Director in Information Technology
Education Management Company, 51-200 employeesChrome Remote Desktop
I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier to switch among multiple PCs using Chrome Remote Desktop than some of the other mentioned programs.
Executive Vice President
List Service Direct IncMarketing and Advertising, 1-10 employees
Return on Investment
Action1 Cloud Remote Monitoring and Management Solution
- Real time saver having everything integrated in one platform, from patching to remote access
- Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
Owner
Pixel Global CommunicationInformation Technology & Services, 1-10 employees
Chrome Remote Desktop
- Chrome licensing is better priced than MS, so this is positive.
- Utilizing multiple desktops to submit and monitor long-running batch jobs reduces the need for only 1 desktop to submit and admin job scheduling, this is also a positive.
- Patching is a negative, it is too often and too time-consuming.
DBA
Duquesne Light CompanyUtilities, 1001-5000 employees
Screenshots
Action1 Cloud Remote Monitoring and Management Solution
See All (5) Action1 Cloud Remote Monitoring and Management Solution ScreenshotsChrome Remote Desktop
—Pricing Details
Action1 Cloud Remote Monitoring and Management Solution
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*
* per managed endpoint per month
Action1 Cloud Remote Monitoring and Management Solution Editions & Modules
Edition
Fully-functional Free Edition | $01 |
---|---|
All Features — Paid | $12 |
- up to 50 endpoints
- per endpoint per month
Additional Pricing Details
—Chrome Remote Desktop
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Chrome Remote Desktop Editions & Modules
—