4 Ratings
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Score 8.9 out of 100
105 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution

If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Anonymous | TrustRadius Reviewer

Chrome Remote Desktop

It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.4
Screen sharing
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
9.2
File transfer
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
7.4
Instant message
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.2
Secure remote access with Smart Card authentication
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.9
Access to sleeping/powered-off computers
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.6
Over-the-Internet remote session
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.7
Initiate remote control from mobile
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.7
Remote management of servers & workstations
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
6.9
Remote Active Directory® management
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
9.5
Centralized management dashboard
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
7.6
Session record
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.0
Annotations
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
7.9
Monitoring and Alerts
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
9.2
Multi-platform remote control
Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
8.6

Pros

Action1 Cloud Remote Monitoring and Management Solution

  • Customer service and support team are easy to reach and response time is really fast
  • Interface is really user friendly and easy to use
Samuel Couturier | TrustRadius Reviewer

Chrome Remote Desktop

  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
Ho'omana Nathan Horton | TrustRadius Reviewer

Cons

Action1 Cloud Remote Monitoring and Management Solution

  • Deploying packages with multiple files is a little tedious
  • Have to use an auto-extract EXE file to copy files
Anonymous | TrustRadius Reviewer

Chrome Remote Desktop

  • I like this software in general very much. The only problem is that there are times when the ram consumption of my computer increases too much, for a few seconds. This causes my computer and connection to freeze. It is not completely stable.
Isabella Houghton | TrustRadius Reviewer

Likelihood to Renew

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

Chrome Remote Desktop

Chrome Remote Desktop 7.0
Based on 2 answers
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
Anonymous | TrustRadius Reviewer

Usability

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

Chrome Remote Desktop

Chrome Remote Desktop 9.9
Based on 3 answers
I would rarely give a 10 for usability to any tool, but Chrome Remote Desktop doesn't deserves 9 either :) I find all options easy to understand. I don't have to work my brain to understand how things work when using Chrome Remote Desktop.
Ravinder Gupta | TrustRadius Reviewer

Support Rating

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

Chrome Remote Desktop

Chrome Remote Desktop 4.8
Based on 9 answers
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
Anonymous | TrustRadius Reviewer

Implementation Rating

Action1 Cloud Remote Monitoring and Management Solution

No score
No answers yet
No answers on this topic

Chrome Remote Desktop

Chrome Remote Desktop 10.0
Based on 1 answer
None, its quick and easy
Anonymous | TrustRadius Reviewer

Alternatives Considered

Action1 Cloud Remote Monitoring and Management Solution

Price for one. The cost is extremely reasonable IMO. Action1 is easier to use for a non-technical person and there is zero maintenance since it is cloud hosted
Anonymous | TrustRadius Reviewer

Chrome Remote Desktop

I've used TeamViewer, AnyDesk, Go to My PC, and Microsoft Remote Desktop to access PCs remotely. Chrome Remote Desktop is one of the best remote desktop programs. The other programs are more expensive and provide fewer features than Chrome Remote Desktop. It is much easier to switch among multiple PCs using Chrome Remote Desktop than some of the other mentioned programs.
Allen Shapiro | TrustRadius Reviewer

Return on Investment

Action1 Cloud Remote Monitoring and Management Solution

  • Real time saver having everything integrated in one platform, from patching to remote access
  • Free up to 50 devices, which is really good to start testing it out, or for small organizations starting out
Samuel Couturier | TrustRadius Reviewer

Chrome Remote Desktop

  • Chrome licensing is better priced than MS, so this is positive.
  • Utilizing multiple desktops to submit and monitor long-running batch jobs reduces the need for only 1 desktop to submit and admin job scheduling, this is also a positive.
  • Patching is a negative, it is too often and too time-consuming.
Maurice Samuels | TrustRadius Reviewer

Screenshots

Chrome Remote Desktop

Pricing Details

Action1 Cloud Remote Monitoring and Management Solution

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1*

* per managed endpoint per month

Action1 Cloud Remote Monitoring and Management Solution Editions & Modules

Edition
Fully-functional Free Edition$01
All Features — Paid$12
  1. up to 50 endpoints
  2. per endpoint per month
Additional Pricing Details

Chrome Remote Desktop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Chrome Remote Desktop Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Action1 Cloud Remote Monitoring and Management Solution
8.9
Chrome Remote Desktop
9.3

Likelihood to Renew

Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
7.0

Usability

Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
9.9

Support Rating

Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
4.8

Implementation Rating

Action1 Cloud Remote Monitoring and Management Solution
Chrome Remote Desktop
10.0

Add comparison