What users are saying about
3 Ratings
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Top Rated
574 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101

Insightly

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Top Rated
574 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Insightly

Mail Merge! How easy it is to create an email and not only add user fields but be able to edit individual emails while reviewing!
Joanne Grams profile photo

Feature Rating Comparison

Project Management

Actionspace
6.9
Insightly
Task Management
Actionspace
8.0
Insightly
Resource Management
Actionspace
4.0
Insightly
Gantt Charts
Actionspace
7.0
Insightly
Scheduling
Actionspace
5.0
Insightly
Workflow Automation
Actionspace
6.0
Insightly
Team Collaboration
Actionspace
6.0
Insightly
Support for Agile Methodology
Actionspace
6.0
Insightly
Support for Waterfall Methodology
Actionspace
7.0
Insightly
Document Management
Actionspace
7.0
Insightly
Email integration
Actionspace
7.0
Insightly
Mobile Access
Actionspace
8.0
Insightly
Timesheet Tracking
Actionspace
9.0
Insightly
Change request and Case Management
Actionspace
8.0
Insightly
Budget and Expense Management
Actionspace
8.0
Insightly

Professional Services Automation

Actionspace
8.0
Insightly
Quotes/estimates
Actionspace
8.0
Insightly
Invoicing
Actionspace
8.0
Insightly
Project & financial reporting
Actionspace
8.0
Insightly
Integration with accounting software
Actionspace
8.0
Insightly

Sales Force Automation

Actionspace
Insightly
8.0
Customer data management / contact management
Actionspace
Insightly
8.4
Workflow management
Actionspace
Insightly
7.5
Territory management
Actionspace
Insightly
10.0
Opportunity management
Actionspace
Insightly
8.0
Integration with email client (e.g., Outlook or Gmail)
Actionspace
Insightly
7.5
Contract management
Actionspace
Insightly
6.5
Quote & order management
Actionspace
Insightly
9.0
Interaction tracking
Actionspace
Insightly
7.4
Channel / partner relationship management
Actionspace
Insightly
7.7

Customer Service & Support

Actionspace
Insightly
7.1
Case management
Actionspace
Insightly
7.0
Call center management
Actionspace
Insightly
7.2
Help desk management
Actionspace
Insightly
7.1

Marketing Automation

Actionspace
Insightly
7.5
Lead management
Actionspace
Insightly
7.7
Email marketing
Actionspace
Insightly
7.4

CRM Project Management

Actionspace
Insightly
6.8
Task management
Actionspace
Insightly
7.9
Billing and invoicing management
Actionspace
Insightly
5.1
Reporting
Actionspace
Insightly
7.4

CRM Reporting & Analytics

Actionspace
Insightly
7.2
Forecasting
Actionspace
Insightly
6.7
Pipeline visualization
Actionspace
Insightly
7.4
Customizable reports
Actionspace
Insightly
7.6

Customization

Actionspace
Insightly
8.0
Custom fields
Actionspace
Insightly
7.7
Custom objects
Actionspace
Insightly
10.0
Scripting environment
Actionspace
Insightly
6.8
API for custom integration
Actionspace
Insightly
7.7

Security

Actionspace
Insightly
8.0
Single sign-on capability
Actionspace
Insightly
8.0
Role-based user permissions
Actionspace
Insightly
8.1

Social CRM

Actionspace
Insightly
7.0
Social data
Actionspace
Insightly
6.8
Social engagement
Actionspace
Insightly
7.3

Integrations with 3rd-party Software

Actionspace
Insightly
6.1
Marketing automation
Actionspace
Insightly
7.0
Compensation management
Actionspace
Insightly
5.1

Platform

Actionspace
Insightly
7.5
Mobile access
Actionspace
Insightly
7.5

Pros

Actionspace

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available

Insightly

  • Within GMAIL - the sidebar is an amazing tool and has so much potential!
  • Within GMAIL - so save into Insightly and link is very very helpful
  • Insightly's search is very good
  • Being able to tag the contact is helpful
  • The corroboration with Mailchimp is awesome
Joanne Grams profile photo

Cons

Actionspace

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available

Insightly

  • Reporting
  • Automation
  • Custom Fields
Alek Babaa profile photo

Likelihood to Renew

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 9.0
Based on 18 answers
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
Vanessa Johnson profile photo

Usability

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 8.6
Based on 47 answers
It is solid everywhere it counts for me, anything I would wish were different falls in the category of minor tweaks, not major annoyances.
Rogier Fentener van Vlissingen profile photo

Reliability and Availability

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 10.0
Based on 3 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
Jane Beisell PMP, CIA profile photo

Performance

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 8.3
Based on 22 answers
Performance is excellent. Never have problems with performance of app. Never
Moshe Kogos profile photo

Support

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 2.8
Based on 14 answers
Support has always been competent, prompt, and has increased my trust in this product. Once you have the basics down, you don't need much support.
Rogier Fentener van Vlissingen profile photo

Online Training

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 9.0
Based on 5 answers
I've used Insightly's online training &/ or learned as I went. I've found the blogs and online written material helpful. I've also attended a few webinars, which can be useful if you use a J-I-T approach so as not to overwhelm you (or your staff) with functionality that you are using just yet. The fact that it's all available on their website and you can learn at your own pace is invaluable
Jane Beisell PMP, CIA profile photo

Implementation

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 8.5
Based on 19 answers
You always need to be clear on your basic needs, but if it meets that, use it. This thing is a winner.

This program is by far the best CRM experience I have had, ever, and I have used many programs from the very simple to the very complex. In my book this program is a winner.
Rogier Fentener van Vlissingen profile photo

Alternatives Considered

Actionspace

No answers on this topic

Insightly

Insightly does a wonderful job at project management, where Salesforce was more of a CRM, Insightly is both. The two main areas that Salesforce outperforms Insightly is in the reporting and custom fields. Salesforce had a lot of customizable objects and those two came in handy for my past company and I know they would with my current company. Insightly, however, is not near as expensive, so we had to make compromises.
Alek Babaa profile photo

Scalability

Actionspace

No score
No answers yet
No answers on this topic

Insightly

Insightly 7.8
Based on 6 answers
Would be nice to have certain allotment of memory per user
Gordon World profile photo

Return on Investment

Actionspace

  • ROI
  • tracking
No photo available

Insightly

  • Since we're a start up there is no benchmark against which to measure the delta. Overall, I'm pleased with Insightly and feel it provides a solid, single program that helps us effectively manage our business.
John Eggenberger profile photo

Pricing Details

Actionspace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Insightly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison