Burp was getting us more accurate results. This doesn't mean that the other tools are bad. They just didn't suit our company. Since our products had many business logic bases testing requirements, it was hard for other tools to perform. Burp on the other had worked perfectly …
It is best suited for integrated security testing of applications which are hosted on web servers. The most important thing is the integration of DevSecOps which is crucial in today's fast paced environment of rapid development. The core of Acunetix is application scanning which is really great and I highly recommend this product to everyone
Burp Suite is a good general tool to test websites as long as your website is not too large or you have the time for it to complete. We have some websites that only about five to ten minutes for Burp Suite to complete an attack and a spider only takes about two minutes. Other websites have taken a few hours to complete. I have seen a tester actually run Burp Suite against one of our websites and it took all day to complete.
The interface is a big problem: No matter how many features a software provides you, if the features are not well presented, you will miss most of them when they are actually required. The presentation of the software should be improvised and made more presentable.
Tutorial videos for beginners: This software lacks a lot in tutorials. A beginner almost wastes most of the time in finding and understanding the features and the implementation of the same. The software vendor should work on providing more in-depth videos so that people can learn and understand the concepts.
The workflow between features like Proxy, Scanner, Intruder, and Repeater feels seamless, making it easy to intercept, manipulate, and analyze web traffic. Despite its advanced capabilities, the tool remains accessible and flexible, which significantly speeds up testing without overwhelming the user.
BurpSuite does not have an amazing customer support. All the major help that you will find is from public forums and Google. Although you will find all the required information on Google, still at time professional support helps you solve the problem in much less time and make your operations go smoothly.
ZAP is a free tool, and adequate. But it is to that extent less friendly. I would not be as confident of the results and it definitely can't produce reports on par with Acunetix. There would be a lot of legwork on our end if we desired to switch to this tool.
Each tool is specific and are good for what they do. While Burp Suite can perform some level of the same functions, somehow security consultants prefer these tools as additional to the Burp Suite. Maybe due to open source and easy setup when compared to Burp Suite. But Burp Suite allows for one tool for many templates for each project.
Saved money compared to other commercial scanners, especially over the long run.
Scan speed seems to be pretty good compared to some of the bulkier commercial products out there. However, that largely has to do with proper configuration.
A downside is that is requires a bit of extra work just to get it set up to scan APIs, web services, etc.