ADAPTcrm vs. monday sales CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADAPTcrm
Score 7.3 out of 10
N/A
ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A
monday sales CRM
Score 8.6 out of 10
N/A
monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$10
per month per seat
Pricing
ADAPTcrmmonday sales CRM
Editions & Modules
No answers on this topic
Basic
$12
per month per seat
Standard
$17
per month per seat
Pro
$28
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
ADAPTcrmmonday sales CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ADAPTcrmmonday sales CRM
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ADAPTcrmmonday sales CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ADAPTcrm
9.0
3 Ratings
16% above category average
monday sales CRM
7.2
52 Ratings
6% below category average
Customer data management / contact management8.73 Ratings8.650 Ratings
Workflow management9.73 Ratings7.350 Ratings
Territory management8.73 Ratings6.927 Ratings
Opportunity management8.73 Ratings7.346 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings7.037 Ratings
Contract management9.03 Ratings6.432 Ratings
Quote & order management9.73 Ratings00 Ratings
Interaction tracking8.43 Ratings7.036 Ratings
Channel / partner relationship management9.03 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ADAPTcrm
9.2
3 Ratings
20% above category average
monday sales CRM
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management9.03 Ratings00 Ratings
Help desk management9.03 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
16% above category average
monday sales CRM
7.7
39 Ratings
2% above category average
Lead management9.03 Ratings7.739 Ratings
Email marketing8.73 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
18% above category average
monday sales CRM
7.2
48 Ratings
5% below category average
Task management9.73 Ratings8.147 Ratings
Billing and invoicing management8.73 Ratings6.332 Ratings
Reporting9.03 Ratings7.241 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
18% above category average
monday sales CRM
7.1
49 Ratings
7% below category average
Forecasting9.03 Ratings7.041 Ratings
Pipeline visualization8.73 Ratings7.947 Ratings
Customizable reports9.73 Ratings6.541 Ratings
Customization
Comparison of Customization features of Product A and Product B
ADAPTcrm
8.7
3 Ratings
14% above category average
monday sales CRM
8.4
45 Ratings
11% above category average
Custom fields8.73 Ratings8.745 Ratings
Custom objects8.43 Ratings8.538 Ratings
Scripting environment8.73 Ratings8.025 Ratings
API for custom integration9.02 Ratings8.526 Ratings
Security
Comparison of Security features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
9% above category average
monday sales CRM
8.0
41 Ratings
4% below category average
Single sign-on capability9.03 Ratings9.234 Ratings
Role-based user permissions9.23 Ratings6.741 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ADAPTcrm
8.7
3 Ratings
18% above category average
monday sales CRM
-
Ratings
Social data9.03 Ratings00 Ratings
Social engagement8.43 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
22% above category average
monday sales CRM
6.2
23 Ratings
14% below category average
Marketing automation9.03 Ratings6.223 Ratings
Compensation management8.72 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
ADAPTcrm
8.7
2 Ratings
15% above category average
monday sales CRM
7.9
44 Ratings
5% above category average
Mobile access8.72 Ratings7.944 Ratings
Best Alternatives
ADAPTcrmmonday sales CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADAPTcrmmonday sales CRM
Likelihood to Recommend
9.0
(3 ratings)
8.6
(60 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(4 ratings)
Usability
9.0
(2 ratings)
8.5
(56 ratings)
Support Rating
9.0
(2 ratings)
7.2
(56 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
ADAPTcrmmonday sales CRM
Likelihood to Recommend
ADAPT Software Applications, Inc.
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
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monday.com
I think that for a sales team that already has a digital driven culture its a great tool, and even for people that want to manage projects after the sales. But for teams that are new to digital sales tools, it may cause some deals to fall behind in the beggining, just because the usual way people work is to register what has been done and not to schedule what to do next, and there's other CRM tools that help this to be a automated requirement in the usage os the system.
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Pros
ADAPT Software Applications, Inc.
  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Cons
ADAPT Software Applications, Inc.
  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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monday.com
  • Perhaps individual archive boards for individual boards - sometime's it's difficult to locate an archived item to account when something is done so until projects are finished, I often leave items on the board when it could be 'cleaner'
  • More color shades for groups and labels
  • Keep adding new widgets for dashboards to provide an even greater overview
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Likelihood to Renew
ADAPT Software Applications, Inc.
No answers on this topic
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Usability
ADAPT Software Applications, Inc.
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
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monday.com
It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
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Support Rating
ADAPT Software Applications, Inc.
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
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monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Implementation Rating
ADAPT Software Applications, Inc.
No answers on this topic
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Alternatives Considered
ADAPT Software Applications, Inc.
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
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monday.com
monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
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Return on Investment
ADAPT Software Applications, Inc.
  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
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monday.com
  • Specifically for equipment tracking, we have been able to build an interactive and extensive database tracking all devices owned by the company in a predominantly remote workforce and decreased loss in that area
  • The onboarding process has been simplified and automated to communicate to all parties involved with minimal interaction. Building out an API would be next! Saves a ton of time in this process and minimizes mistakes.
  • In a start-up environment with shifting priorities, task management in monday.com makes sure things don't disappear entirely as the landscape changes.
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ScreenShots

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.