Likelihood to Recommend ADAPT Software Applications, Inc.
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Read full review I think that for a sales team that already has a digital driven culture its a great tool, and even for people that want to manage projects after the sales. But for teams that are new to digital sales tools, it may cause some deals to fall behind in the beggining, just because the usual way people work is to register what has been done and not to schedule what to do next, and there's other CRM tools that help this to be a automated requirement in the usage os the system.
Read full review Pros ADAPT Software Applications, Inc.
It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization. ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable. The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts. Read full review It is very easy to use and logical. Teams and departments can collaborate together to work as one team. It is very useful in automating the processes of relevant departments. The field names, types, and data you enter can be customized as per your organization's requirements. Read full review Cons ADAPT Software Applications, Inc.
Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying. Read full review Perhaps individual archive boards for individual boards - sometime's it's difficult to locate an archived item to account when something is done so until projects are finished, I often leave items on the board when it could be 'cleaner' More color shades for groups and labels Keep adding new widgets for dashboards to provide an even greater overview Read full review Likelihood to Renew ADAPT Software Applications, Inc.
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
Read full review Usability ADAPT Software Applications, Inc.
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Read full review It is very simple and does not take very much or very long to understand how the entire software works. I think it took less than a week for me to be very confident in using and even teaching other people how to use the site. Moreover, the ability to be able to color coordinate every file makes it very easy to see and use.
Read full review Support Rating ADAPT Software Applications, Inc.
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Read full review When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
Read full review Implementation Rating ADAPT Software Applications, Inc.
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
Read full review Alternatives Considered ADAPT Software Applications, Inc.
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Read full review monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
Read full review Return on Investment ADAPT Software Applications, Inc.
It has resulted in growth of our company. It has enabled to make more connections in market. It has proved as a time saver for us. Its cost has a major negative impact on us. Read full review Specifically for equipment tracking, we have been able to build an interactive and extensive database tracking all devices owned by the company in a predominantly remote workforce and decreased loss in that area The onboarding process has been simplified and automated to communicate to all parties involved with minimal interaction. Building out an API would be next! Saves a ton of time in this process and minimizes mistakes. In a start-up environment with shifting priorities, task management in monday.com makes sure things don't disappear entirely as the landscape changes. Read full review ScreenShots monday sales CRM Screenshots