Simple, easy to use and helpful for managing leads and sales
September 08, 2023
Simple, easy to use and helpful for managing leads and sales
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday sales CRM
monday sales CRM allows us to keep track of potential customers and create a pipeline of interactions so we can keep on top of who has been contacted and where we are on the sales pipeline. It has resulted in more conversions and less staff time wasted trying to determine where we are with the customer.
- Tracking customers
- Storing data / information that multiple staff members need access to
- Assigning tasks and monitoring staff
- Setting reminders
- Calendar which could interact with zoom etc
- Shopify intergration
- Resulted in more conversions
- Freed staff up to pursue more leads
- Able to prioritise larger orders
monday sales CRM was much more customisable and flexible for our needs. We could use monday sales CRM to enhance what we do but Zendesk basically wanted us to change how we work to their style which is not what we wanted. I also found zendesk to be extremely expensive for what you were getting.
Do you think monday sales CRM delivers good value for the price?
Yes
Are you happy with monday sales CRM's feature set?
Yes
Did monday sales CRM live up to sales and marketing promises?
Yes
Did implementation of monday sales CRM go as expected?
Yes
Would you buy monday sales CRM again?
Yes