What users are saying about

Adobe Analytics

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Top Rated
418 Ratings
20 Ratings

Adobe Analytics

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Top Rated
418 Ratings
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Score 7.6 out of 101
20 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Adobe Analytics

We generate sales reports and use this platform for source traffic reporting search terms optimizations, campaign AB testing. We analyze overall site performance for various IT implementation on user enhancements.
No photo available

SAP Roambi

I would recommend Roambi for its ease-of-use and quick deployment. It is very visually rich and eye-catching, and I believe it is best suited for presenting business & finance dashboard to C-level management and sales representatives in the field. Because it can be accessed on the iPhone or iPad, it is very mobile and the Apple touch interfaces are nearly flawless. If an organization needs to really dig deep into their data, I would look elsewhere, as Roambi has certain limitations.
Sean Chou profile photo

Pros

  • Custom implementation, which is not something you can easily get with Google Analytics, at least not the free version.
  • Ease to build custom reports, you just pick your metrics from any report and voil√†.
  • Segments and metric breakdowns.
Thais Guimaraes, OMCP profile photo
  • it's a very good product to create board pack reports. we did the same and some operational data presentation at the department key user's mobile.
  • delivered the existing key user webi reports on roambi.
  • used cardex base graphical reports for regional and sector wise sectioning presentation.
  • some sap mobile BI challenges are solved by ROAMBI & Its very advanced with iPADs comparing with other analytical mobile apps
No photo available

Cons

  • The navigation, especially the left nav, has always been confusing, especially for new users. It has improved A LOT over the last few years, but there's still lots of room for improvement.
  • The charts are never good, it's really hard to get an out-of-the-box chart on Analytics that actually makes sense.
  • Account switching through marketing cloud is still a little buggy sometimes.
Thais Guimaraes, OMCP profile photo
  • cardex type of presentation is already innovated in roambi in 2012, even iOS safari browser idea was created from this cardex style
  • blink view is only available for sap and ms sql
  • roambi publisher is very user-friendly and understandable for non technical person as well
No photo available

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
We're embedded within the Adobe ecosystem with - Adobe Analytics, Target and CQ5/AEM. With all these tools implemented correctly and with the right team there's real opportunity to leverage insight and drive revenue. Moreover with the more advanced features enabled there's possibility to replace other reporting systems and reduce internal resources
Richard Hayes profile photo
SAP Roambi7.5
Based on 12 answers
The only reason we would not renew is if there is something out there that is less expensive that is cross-platform for mobile devices. Our clients are no longer exclusively using iOS, so in order to keep their business, we need to change with them.
Len Bartlett, MBA profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
The user interface and business facing side is incredibly powerful and useful, the back end can be a pain point for many.
Jonathon Frampton profile photo
SAP Roambi8.0
Based on 1 answer
VERY easy to use. Only limited by how the graphs and data is initially set up.
Sean Chou profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
SAP Roambi10.0
Based on 1 answer
No answer on this topic is available.

Performance

Adobe Analytics8.5
Based on 4 answers
For the most part, Adobe SiteCatalyst reports work ok, but there are cases in which reports take a long time to return. These cases are usually when too much data has been stored in Conversion Variables (eVars).
No photo available
No score
No answers yet
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Support

Adobe Analytics5.7
Based on 9 answers
Customer service has always been the Achilles heel for this product. Support is often slow to respond, if at all. Account management has seemed to get better recently.
No photo available
No score
No answers yet
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In-Person Training

Adobe Analytics3.6
Based on 3 answers
Myself and others have found the in-person training ok, but not outstanding. Trainers are good at explaining how to use the product features, but sometimes lack "real-world" experience on how to use the product as they are people who have often not previously been web analysts. There is also a shortcoming in company-provided training on advanced uses of the product. The implementation training is very good.
No photo available
No score
No answers yet
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Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
No score
No answers yet
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Implementation

Adobe Analytics8.0
Based on 7 answers
I have found that initial SiteCatalyst implementations are too basic to be useful. Adobe professional services is usually tasked with the initial implementation using their "Fusion" methodology. This is good for vertical-based basics, but I find that many clients fail to go beyond this. This has the negative effect of selling SiteCatalyst short within the organization, since first impressions can be long-lasting.
No photo available
No score
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Alternatives Considered

Adobe Analytics is used in conjunction with Tealeaf and Splunk in my organization, with each having its specific use cases because of the different strengths and weaknesses. Adobe Analytics wasn't actually chosen by my organization, but rather it's what all the various lines of business use at my company so we want to all use a similar, consistent tool.
Albert Ihm profile photo
It is very powerful in graphical presentation, is user-friendly, and has good connectivity but it is platform dependent. SAP Mobile BI mobile doesn't have any editing option which Roambi has on the mobile.
No photo available

Return on Investment

  • Campaign optimisation, we run many campaigns so getting rapid feedback is essential for making changes or terminating if there's poor performance.
  • It's the essential tool for telling us how to make change on our website.
  • An essential 2nd data source for cross checking data from BI and other systems.
  • Increased employee efficiency as users become self sufficient with data opposed to making requests through BI.
Richard Hayes profile photo
  • Easy access to customer information for the sales people, which leads to better targeted offers.
  • Discharge of the IT department
  • Positive perception of the customer when using state of the art technology.
Benno Eiwen profile photo

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Analytics Editions & Modules
Adobe Analytics
Additional Pricing Details

SAP Roambi

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
SAP Roambi Editions & Modules
SAP Roambi
Edition
Starter
$101
Business
$391
Enterprise
$591
1. per user per month
Additional Pricing Details