What users are saying about
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Top Rated
194 Ratings
Top Rated
1028 Ratings

Adobe InDesign

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Top Rated
194 Ratings
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Score 9.2 out of 100
Top Rated
1028 Ratings
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Score 8 out of 100

Likelihood to Recommend

Adobe InDesign

Adobe InDesign is an industry standard, and I would not trust a professional designer who did not at least have an intermediate level of knowledge in InDesign. It's best suited for multi-page documents, such as book publication, brochures or pamphlets. Its tools allow designers to build wireframe layouts, roughing in placement of images, text or other linked elements. The ability to create multiple page 'masters' allows for implementation of different template components for each document section. For example, the sections can use their own numbering systems, start at different intervals, have different background design components, and if the tools are used properly, they can be used to dynamically generate Table of Contents layouts which saves designers a lot of time. Content can be flowed between sections, so if additional text is added or the text area gets smaller, the text will flow to the subsequent linked text box. Additionally, it's well suited (and intended) for design all the way through the production process, so its print-ready export settings will typically accommodate professional print vendor specifications, supporting bleed, trim, gutter, and complex PDF export options.
Jennifer Hess | TrustRadius Reviewer

Confluence

Confluence is very good in situations where you need to share with the customer what are your instructions and procedures to resolve a specific problem. When asked, you only need to send him the knowledge-base article as a proof of work. We also use it to share this kind of information with the overseas team, as we are in a country and some of our coworkers live in another country far away.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Adobe InDesign
Confluence
7.8
Task Management
Adobe InDesign
Confluence
8.4
Gantt Charts
Adobe InDesign
Confluence
7.9
Scheduling
Adobe InDesign
Confluence
7.1
Workflow Automation
Adobe InDesign
Confluence
7.7
Mobile Access
Adobe InDesign
Confluence
7.8
Search
Adobe InDesign
Confluence
8.0
Visual planning tools
Adobe InDesign
Confluence
7.9

Communication

Adobe InDesign
Confluence
8.1
Chat
Adobe InDesign
Confluence
6.4
Notifications
Adobe InDesign
Confluence
8.8
Discussions
Adobe InDesign
Confluence
8.4
Surveys
Adobe InDesign
Confluence
7.0
Internal knowledgebase
Adobe InDesign
Confluence
9.1
Integrates with GoToMeeting
Adobe InDesign
Confluence
6.0
Integrates with Gmail and Google Hangouts
Adobe InDesign
Confluence
9.3
Integrates with Outlook
Adobe InDesign
Confluence
9.6

File Sharing & Management

Adobe InDesign
Confluence
8.5
Versioning
Adobe InDesign
Confluence
8.9
Video files
Adobe InDesign
Confluence
7.8
Audio files
Adobe InDesign
Confluence
8.2
Document collaboration
Adobe InDesign
Confluence
9.1
Access control
Adobe InDesign
Confluence
9.0
Advanced security features
Adobe InDesign
Confluence
8.9
Integrates with Google Drive
Adobe InDesign
Confluence
7.8
Device sync
Adobe InDesign
Confluence
7.9

Pros

Adobe InDesign

  • Publishing design: The variety of design tools available in InDesign are impressive, helping limit some of the work that needs to be handled in a second program like Photoshop or Illustrator so that we can complete a design sooner. When a second program is necessary, InDesign is also quick to integrate work between Illustrator and Photoshop as well.
  • CSV integration: Comma Separated Values sheets lower our production time in the best way. One InDesign template format with a CSV form can be used to produce the thousands of pages we need each year with the same information for different groups with just a few clicks, instead of the copying and pasting from records that used to be required.
Courtney Birnbaum | TrustRadius Reviewer

Confluence

  • Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
  • Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
  • Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.
Chris Snelling, CFA | TrustRadius Reviewer

Cons

Adobe InDesign

  • The biggest issue that I think hinders people from using Adobe InDesign is how overwhelming it is to get started. The interface is not intuitive and doesn't mimic the layout of any similar application. Because of that, it can be difficult to adopt if your company's employees have not already had experience using it. In my case, I had been introduced to InDesign as an intern and later accepted a full-time role on a team where I was able to improve to an intermediate level because our senior digital designer (an InDesign expert) was there to support me as I used InDesign for content creation. In my opinion, this is a rare opportunity where a company already has an expert available. Having such a difficult learning curve to overcome also seems to impact employee workload. Since it takes a while for employees to understand how to use the platform, creating content using this application is often tacked onto one or to people who understand how to use it - making the person(s) feel overwhelmed.
Brittney Collier | TrustRadius Reviewer

Confluence

  • Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
  • Posting on Atlassian can also take more time than expected due to the plethora of options available.
  • Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Likelihood to Renew

Adobe InDesign

Adobe InDesign 10.0
Based on 2 answers
I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
Heather Robinette, MBA | TrustRadius Reviewer

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

Adobe InDesign

Adobe InDesign 7.0
Based on 4 answers
It takes some time and practice but it is a fantastic tool. It takes time to figure out all the features. Once you get the hang of it, you are off and running. The amount of features is just so extensive. I recommend lots of practice before you work on something complex. Also, follow the tutorials! Tutorials are always helpful to get good practice.
Marsha Junkins | TrustRadius Reviewer

Confluence

Confluence 8.5
Based on 9 answers
It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.
Sean Scott | TrustRadius Reviewer

Performance

Adobe InDesign

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.8
Based on 4 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

Adobe InDesign

Adobe InDesign 8.2
Based on 68 answers
Adobe InDesign has a vast array of pre-written support documents that could answer almost any questions you could think of. Also, because it's such a popular product, you can find free tutorials (such as YouTube videos) all over the internet. I will say, I'm not sure how easy it is to get a live Adobe support person on the phone, as I've never tried - but I do know they try their best to try to get you to resolve your issue with the information that is already out there before they encourage you to pick up the phone, which is normal for large companies.
Allie (Allison) Egerer | TrustRadius Reviewer

Confluence

Confluence 8.5
Based on 41 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

In-Person Training

Adobe InDesign

Adobe InDesign 10.0
Based on 1 answer
Attending Adobe MAX each year is extremely valuable.
Chad Gabriel | TrustRadius Reviewer

Confluence

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe InDesign

Quark Express was were is all started. Now it's only used by elitists. Adobe takes the wheel and steers designs toward their suite of interchangeable, cross over desktop and tablet software. InDesign can easily be picked by junior and seasoned professionals. I’ve never met a designer who doesn’t use it every day!
Jason Wilkinson | TrustRadius Reviewer

Confluence

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.
Brian Taylor | TrustRadius Reviewer

Return on Investment

Adobe InDesign

  • This program has benefited our organization positively by allowing the creation of brochures, flyers, and emails to our database of contacts.
  • We would prefer to have a one-time purchase for an actual install CD. We are not a fan of Cloud-based programs that we have to pay for monthly. The benefits do not outweigh the cost per year with Cloud.
Carol Heim | TrustRadius Reviewer

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

Pricing Details

Adobe InDesign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Adobe InDesign
9.3
Confluence
8.5

Likelihood to Renew

Adobe InDesign
10.0
Confluence
10.0

Usability

Adobe InDesign
7.0
Confluence
8.5

Reliability and Availability

Adobe InDesign
Confluence
10.0

Performance

Adobe InDesign
Confluence
9.8

Support Rating

Adobe InDesign
8.2
Confluence
8.5

In-Person Training

Adobe InDesign
10.0
Confluence

Implementation Rating

Adobe InDesign
Confluence
9.0

Scalability

Adobe InDesign
Confluence
10.0

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