Adobe InDesign vs. HotDocs by CARET

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe InDesign
Score 9.2 out of 10
N/A
Adobe InDesign supports creating digital and print documents such as flyers, stationary, posters, and other types of media, with rich graphics, images, and more. Adobe InDesign is available standalone or as part of the Adobe Creative Suite collection of media management and creation products.
$31.49
per month
HotDocs by CARET
Score 8.5 out of 10
N/A
HotDocs is a document automation and assembly software product, acquired and now supported by AbacusNext since 2017.
$25
per user/per month
Pricing
Adobe InDesignHotDocs by CARET
Editions & Modules
Monthly Plan
$31.49
per month
Annual Plan, Prepaid
$239.88 ($19.99)
per year (per month)
Annual Plan, Paid Monthly
$251.88 ($20.99)
per year (per month)
Basic
$25
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Adobe InDesignHotDocs by CARET
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe InDesignHotDocs by CARET
Top Pros
Top Cons
Best Alternatives
Adobe InDesignHotDocs by CARET
Small Businesses
CorelDRAW Graphics Suite
CorelDRAW Graphics Suite
Score 9.5 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Canva
Canva
Score 9.2 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises

No answers on this topic

Conga Composer
Conga Composer
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe InDesignHotDocs by CARET
Likelihood to Recommend
9.2
(95 ratings)
7.4
(9 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(5 ratings)
5.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(64 ratings)
8.5
(2 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
4.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe InDesignHotDocs by CARET
Likelihood to Recommend
Adobe
Adobe InDesign is very well suited to image-heavy publications, such as children's books, cookbooks and coffee table books. It gives you almost complete control how to arrange these elements, and to be able to tweak them with precision. The software is an absolute necessity if one is developing interactive eBooks, especially for the Apple iTunes store. Unless coded by hand, I am not aware of any other tools to handle this. It is a powerful toolset, and can take on most anything publishing related that you throw at it. I personally have found that it doesn't do too well with reflowable eBooks (like for Kindle Amazon), but it retains that capability.
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CARET (Abacus Data Systems, Inc. )
It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
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Pros
Adobe
  • Customization - With Adobe InDesign, as well as many other applications in the Adobe Creative Suite, I can fully customize my workspaces and save different workspaces. This makes it easy to navigate through my project and have the panels and tools I need easily accessible and configured based on my project needs.
  • Styles - Adobe InDesign has character styles, object styles, and tables styles. This speeds up my workflows and allows me to easily apply the same format across multiple elements. This is super helpful, especially when working with length documents.
  • File compatibility - I can easily export my files into so many different file types.
  • The Book feature - This feature is really helpful when creating books or very long documents with multiple sections.
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CARET (Abacus Data Systems, Inc. )
  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
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Cons
Adobe
  • Ordering the pages with dragging is a bit counter-intuitive
  • The "Links" section needs improvement - it might be very beneficial to have the links displayed (and saved) in the "links" sections for dragging and reusing without having to re-insert
  • I think the relinking option works well - Would it be possible to the automatic relink to work even if file was renamed? A prompt will be [shown] to the user to help them approve or disapprove of this action.
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CARET (Abacus Data Systems, Inc. )
  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
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Likelihood to Renew
Adobe
I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Usability
Adobe
If you know what you are doing it is an amazingly granular and powerful application. You can control pretty much any aspect of the design and layout of your documents and make changes globally and rapidly. But, if you don't know what you are doing...you will be staring at your screen in bewilderment for a long time. You can learn it, but be ready for a hefty time investment.
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CARET (Abacus Data Systems, Inc. )
Could be more intuitive - could even "suggest" fill-ins with the option to take or not take the suggestion.
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Reliability and Availability
Adobe
I've needed Adobe InDesign team very little which is a bonus in and of itself.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Performance
Adobe
One of the advantages of Adobe InDesign is it is faster and less glitchy than Microsoft Word.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Support Rating
Adobe
Adobe support is ok but not great. Chat support often doesn't initially understand the question at-hand and it takes awhile to get to the right agent. Phone support has long wait times, and though I've had more luck there, it does take quite a time investment if you are looking for help. However, Adobe does have some online learning solutions available as well as a knowledgebase for frequently asked questions. If you're looking to learn how to use the platform, there are lots of resources which can typically be found in a few Google searches. If you have a technical issue with the system, that's going to be a bit more of a time investment as far as getting a tech's assistance to resolve the problem.
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CARET (Abacus Data Systems, Inc. )
I haven't had to contact HotDocs very often for support. I suppose I rated them mid-level simply because I would like to see more online training options or white papers to view to assist with learning. I want to understand how to do something versus having it done for me.
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In-Person Training
Adobe
Attending Adobe MAX each year is extremely valuable.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Online Training
Adobe
The online training works well and is not wholly necessary as it is user-friendly and you can learn by doing.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Implementation Rating
Adobe
Implementation was smooth and easy.
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CARET (Abacus Data Systems, Inc. )
If you use WordPerfect X9 - choose"no word-processing software."
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Alternatives Considered
Adobe
Microsoft products do not match the aesthetic tools that [Adobe] InDesign offers, cannot support the customizable options available for export, and do not produce documents with as high a degree of accessibility. That said, they do have their place in collaboration in a team- I'd consider Office to be the first step and [Adobe] InDesign to be the final product.
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CARET (Abacus Data Systems, Inc. )
I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
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Scalability
Adobe
Working in a cloud environment makes it easy to scale and share resources.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Return on Investment
Adobe
  • Adobe InDesign has allowed us to tackle more projects in the same amount of time because of how well it integrates into our group's workflow.
  • For awhile, we struggled only with a slowdown in digital guides. Because, as I mentioned earlier, there is not a clear way to combine individual documents into one document quickly, some editors were forced to spend a long time transferring each page into the final document that would be used with Publish Online. We have since found a workaround that does not include using Publish Online.
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CARET (Abacus Data Systems, Inc. )
  • Time savings by employees when generating documents mean better ROI efficiency for labor.
  • Faster, more accurate turnaround for documents needing to be generated from templates.
  • Large capital expenditure depending on the number of users and developers.
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ScreenShots