What users are saying about
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Top Rated
194 Ratings
5 Ratings

Adobe InDesign

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Top Rated
194 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 6.7 out of 100

Likelihood to Recommend

Adobe InDesign

Adobe InDesign is an industry standard, and I would not trust a professional designer who did not at least have an intermediate level of knowledge in InDesign. It's best suited for multi-page documents, such as book publication, brochures or pamphlets. Its tools allow designers to build wireframe layouts, roughing in placement of images, text or other linked elements. The ability to create multiple page 'masters' allows for implementation of different template components for each document section. For example, the sections can use their own numbering systems, start at different intervals, have different background design components, and if the tools are used properly, they can be used to dynamically generate Table of Contents layouts which saves designers a lot of time. Content can be flowed between sections, so if additional text is added or the text area gets smaller, the text will flow to the subsequent linked text box. Additionally, it's well suited (and intended) for design all the way through the production process, so its print-ready export settings will typically accommodate professional print vendor specifications, supporting bleed, trim, gutter, and complex PDF export options.
Jennifer Hess | TrustRadius Reviewer

HotDocs

I use it for bank closings, used to use the HUD-1, now the closing disclosure and the seller closing disclosure.
Riva Schwartz | TrustRadius Reviewer

Pros

Adobe InDesign

  • Publishing design: The variety of design tools available in InDesign are impressive, helping limit some of the work that needs to be handled in a second program like Photoshop or Illustrator so that we can complete a design sooner. When a second program is necessary, InDesign is also quick to integrate work between Illustrator and Photoshop as well.
  • CSV integration: Comma Separated Values sheets lower our production time in the best way. One InDesign template format with a CSV form can be used to produce the thousands of pages we need each year with the same information for different groups with just a few clicks, instead of the copying and pasting from records that used to be required.
Courtney Birnbaum | TrustRadius Reviewer

HotDocs

  • Letterhead template - Creates quick letters with standard branding. Able to set locations, writer, etc.
  • Answer sets can be saved and reused. This eliminates the need to reenter client information.
Kandice McElroy | TrustRadius Reviewer

Cons

Adobe InDesign

  • The biggest issue that I think hinders people from using Adobe InDesign is how overwhelming it is to get started. The interface is not intuitive and doesn't mimic the layout of any similar application. Because of that, it can be difficult to adopt if your company's employees have not already had experience using it. In my case, I had been introduced to InDesign as an intern and later accepted a full-time role on a team where I was able to improve to an intermediate level because our senior digital designer (an InDesign expert) was there to support me as I used InDesign for content creation. In my opinion, this is a rare opportunity where a company already has an expert available. Having such a difficult learning curve to overcome also seems to impact employee workload. Since it takes a while for employees to understand how to use the platform, creating content using this application is often tacked onto one or to people who understand how to use it - making the person(s) feel overwhelmed.
Brittney Collier | TrustRadius Reviewer

HotDocs

  • Licensing: the company seems intent on milking this product for as much as they can. I receive monthly sales phone calls, yet support calls are not helpful.
  • We use the online "document services" product -- it occasionally has unexplained outages and support is not helpful.
  • The product has weird limitations that limit its utility -- the interview engine can only support certain types of data. Several programmers have expressed frustration to us about this.
Jason Shindler | TrustRadius Reviewer

Likelihood to Renew

Adobe InDesign

Adobe InDesign 10.0
Based on 2 answers
I've had great experiences with the product and plan to continue to use it. It has been my go-to product for designing and creating materials. I have had great luck with it and have been able to create all of the needed marketing materials that have been requested for our company.
Heather Robinette, MBA | TrustRadius Reviewer

HotDocs

No score
No answers yet
No answers on this topic

Usability

Adobe InDesign

Adobe InDesign 7.0
Based on 4 answers
It takes some time and practice but it is a fantastic tool. It takes time to figure out all the features. Once you get the hang of it, you are off and running. The amount of features is just so extensive. I recommend lots of practice before you work on something complex. Also, follow the tutorials! Tutorials are always helpful to get good practice.
Marsha Junkins | TrustRadius Reviewer

HotDocs

HotDocs 5.0
Based on 1 answer
Could be more intuitive - could even "suggest" fill-ins with the option to take or not take the suggestion.
Riva Schwartz | TrustRadius Reviewer

Support Rating

Adobe InDesign

Adobe InDesign 8.2
Based on 68 answers
Adobe InDesign has a vast array of pre-written support documents that could answer almost any questions you could think of. Also, because it's such a popular product, you can find free tutorials (such as YouTube videos) all over the internet. I will say, I'm not sure how easy it is to get a live Adobe support person on the phone, as I've never tried - but I do know they try their best to try to get you to resolve your issue with the information that is already out there before they encourage you to pick up the phone, which is normal for large companies.
Allie (Allison) Egerer | TrustRadius Reviewer

HotDocs

HotDocs 8.0
Based on 2 answers
I haven't had to contact HotDocs very often for support. I suppose I rated them mid-level simply because I would like to see more online training options or white papers to view to assist with learning. I want to understand how to do something versus having it done for me.
Kandice McElroy | TrustRadius Reviewer

In-Person Training

Adobe InDesign

Adobe InDesign 10.0
Based on 1 answer
Attending Adobe MAX each year is extremely valuable.
Chad Gabriel | TrustRadius Reviewer

HotDocs

No score
No answers yet
No answers on this topic

Implementation Rating

Adobe InDesign

No score
No answers yet
No answers on this topic

HotDocs

HotDocs 4.0
Based on 1 answer
If you use WordPerfect X9 - choose"no word-processing software."
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

Adobe InDesign

Quark Express was were is all started. Now it's only used by elitists. Adobe takes the wheel and steers designs toward their suite of interchangeable, cross over desktop and tablet software. InDesign can easily be picked by junior and seasoned professionals. I’ve never met a designer who doesn’t use it every day!
Jason Wilkinson | TrustRadius Reviewer

HotDocs

HotDocs is the industry standard for document generation.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

Adobe InDesign

  • This program has benefited our organization positively by allowing the creation of brochures, flyers, and emails to our database of contacts.
  • We would prefer to have a one-time purchase for an actual install CD. We are not a fan of Cloud-based programs that we have to pay for monthly. The benefits do not outweigh the cost per year with Cloud.
Carol Heim | TrustRadius Reviewer

HotDocs

  • Time savings
  • No metadata lingering from reusing old documents
  • Low price of entry, great ROI
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe InDesign

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HotDocs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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