What users are saying about

Laserfiche

53 Ratings

Adobe LiveCycle ES4

20 Ratings
Score 7 out of 101

Laserfiche

53 Ratings
Score 8 out of 101

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Likelihood to Recommend

Adobe LiveCycle ES4

We use PDF forms for our submissions to the USPTO as well as for obtaining signature documents. With LiveCycle, I can update forms, save them, load them into my docketing database, and have them pre-populated with data. This process ensures continuity, less chance for error, and the ability to save the paralegals time when it comes to preparing filings.
No photo available

Laserfiche

At its core, Laserfiche replaces paper, and any process where paper documents are printed, filled in, passed around, and stored is perfect for Laserfiche. While expensive, Laserfiche can provide a cost savings by replacing printers, copiers, scanners, paper, ink, and tasks that involve repetitious paper shuffling. It also does a good job of integrating with other systems through the workflow tool. It's not meant to replace purpose built software. You can't replace an accounting system or EMR with Laserfiche, though you can use laserfiche to store long term records from those systems, and automate paper based processes coming from those systems.
Glen Murie profile photo

Feature Rating Comparison

Enterprise Content Management

Adobe LiveCycle ES4
Laserfiche
8.0
Content capture & imaging
Adobe LiveCycle ES4
Laserfiche
7.5
File sync, storage & archiving
Adobe LiveCycle ES4
Laserfiche
8.9
Document management
Adobe LiveCycle ES4
Laserfiche
9.2
Records management
Adobe LiveCycle ES4
Laserfiche
7.5
Content search & retrieval
Adobe LiveCycle ES4
Laserfiche
9.9
Enterprise content collaboration
Adobe LiveCycle ES4
Laserfiche
5.7
Content publishing & creation
Adobe LiveCycle ES4
Laserfiche
7.3
Security, risk management & information governance
Adobe LiveCycle ES4
Laserfiche
7.6
Contract lifecycle management
Adobe LiveCycle ES4
Laserfiche
8.3

Pros

  • It enables me to quickly update and distribute forms that have been changed.
  • The layout features help ensure that the forms look professional.
  • The ability to preview what the final form will look like and how it will work, while still editing, is extremely helpful.
No photo available
  • Quickfields is an add-on that provides zones that can be set up for repeatable processes. So if you have a PO, or Invoice, the zones allow you to identify, OCR, and quickly index, so you can process thousands of documents, automatically, without manual input or intervention.
  • Lots of add-on products to extend the functionality of your MFP's or scanners for digitizing paper.
  • If your documents have sensitive information, there are many adjustable controls to help with those industry or company specific needs.
Santosh Mathew, PMP, MBA profile photo

Cons

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
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  • Integration with PDFs needs to be better, especially fillable PDFs.
  • I'd also wish workflow could send attachments back to forms instead of just data.
  • Laserfiche Connector still isn't what they make it sound like. There are a lot of bugs and it's clunky.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Laserfiche8.6
Based on 16 answers
Laserfiche has been able to fulfill our records management needs and has exceeded our expectations. We are in the process of upgrading from the United version to the Rio version. We believe that the Workflow and Web access features will help make our work products more efficient and effective.
Sheree Montgomery profile photo

Usability

No score
No answers yet
No answers on this topic
Laserfiche7.8
Based on 5 answers
We have been using it for over 5 years and have only needed tech support 4 times.
Sheree Montgomery profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan profile photo

Support

No score
No answers yet
No answers on this topic
Laserfiche7.0
Based on 1 answer
Good overall. Some inquires could not be resolved or they were pushed to the next release which made it difficult at times to figure out a work around, but it was great to know that they listen to their clients and are willing to enhance the product as requested.
Kaci Duke profile photo

Online Training

No score
No answers yet
No answers on this topic
Laserfiche10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery profile photo

Alternatives Considered

I have only ever used LiveCycle for our PDF form creation. I am not sure what other options there are, but we have never needed to look into anything else as LiveCycle works for us.
No photo available
Laserfiche is much simpler to implement and use. Its interface much more friendly, allowing our implementation time was much shorter. Hyland OnBase is much more complex and requires a much greater investment in the cost of licenses and hardware requirements.
Ricardo Cairo profile photo

Return on Investment

  • LiveCycle has ensured that we are able to get a lot done, with little manpower.
No photo available
  • We sell Laserfiche, so the more features it develops and more packages they provide, the more we can get our clients excited.
  • Working with the Laserfiche sales team has always been great. They support resellers very well.
  • We make it our mission to be the top seller in the LA area.
No photo available

Screenshots

Pricing Details

Adobe LiveCycle ES4

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Laserfiche

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/ to get in touch with a Laserfiche professional.