What users are saying about
56 Ratings
24 Ratings
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Score 7 out of 101
56 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Adobe LiveCycle ES4

If you are creating forms that you might normally create in Excel, this is an excellent upgrade. PDFs are easy to use and relatively easy to create.

If you are designing a template for any sort of creative piece, LiveCycle is frustrating to use, but it can be done. It'll just require you to have patience and work around the limitations.
Ruby Javaid profile photo

Laserfiche

Laserfiche is ideal for digitizing and streamlining the workplace. Business processes can be automated very quickly with the robust tools provided. The limitations will be about understanding the processes enough to automate them properly, which requires a collaboration of information technology with the business. Laserfiche is an enterprise-class solution requiring a robust infrastructure to support it including a scalable RDBMS back end like SQL-Server or Oracle, so smaller organizations might want to consider a cloud-hosted solution, rather than hosting it in-house. Additionally, best practices need to be put in place quickly or else the repository can easily become a mess. I would recommend professional services to help get started on the right footing. One item that Laserfiche could do better is providing a corporate portal solution. As the central repository, it is the de facto backend to a portal and would make sense to provide a UI. They do have a product called Discussions which provides a collaboration site, so they are on the right track. Finally, while they do offer an entry point into RPA, there are products that focus solely on that space and are far more sophisticated for managing bots.
No photo available

Feature Rating Comparison

Enterprise Content Management

Adobe LiveCycle ES4
Laserfiche
8.8
Content capture & imaging
Adobe LiveCycle ES4
Laserfiche
8.6
File sync, storage & archiving
Adobe LiveCycle ES4
Laserfiche
9.5
Document management
Adobe LiveCycle ES4
Laserfiche
9.5
Records management
Adobe LiveCycle ES4
Laserfiche
8.6
Content search & retrieval
Adobe LiveCycle ES4
Laserfiche
10.0
Enterprise content collaboration
Adobe LiveCycle ES4
Laserfiche
7.6
Content publishing & creation
Adobe LiveCycle ES4
Laserfiche
7.3
Security, risk management & information governance
Adobe LiveCycle ES4
Laserfiche
8.1
Contract lifecycle management
Adobe LiveCycle ES4
Laserfiche
10.0
Automated workflows
Adobe LiveCycle ES4
Laserfiche
10.0
Mobile support
Adobe LiveCycle ES4
Laserfiche
7.0
Integration
Adobe LiveCycle ES4
Laserfiche
9.0

Pros

Adobe LiveCycle ES4

  • Ease of use for end users - the forms made from LiveCycle work flawlessly
  • Adding sections dedicated to pictures or other elements - there is some room for design here
  • Variety of choices for types of input to be added to each form and many options for configuring each of them
  • Works REALLY well for forms that just require text information to be filled in
Ruby Javaid profile photo

Laserfiche

  • Workflow is the primary strength of the Laserfiche Suite. It offers an extremely intuitive interface that can be used creatively to address any myriad of issues encountered enterprise wide.
Ramsey Oklah profile photo

Cons

Adobe LiveCycle ES4

  • There are so many bells and whistles it can be intimidating.
  • It is not a product you just pick up and use, there is some training needed.
No photo available

Laserfiche

  • Improve search functions.
  • Provide Intro/How to PowerPoint for one-time or infrequent users when they are accessing Laserfiche through a web portal.
  • More drop-down menus or tabs on the web version.
Sheree Montgomery profile photo

Likelihood to Renew

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
It is very unlikely that we would use Laserfiche again given our current size. If the firm were to expand to 50 or more employees with a larger compliance and supervisory group, it would be much more likely we would consider Laserfiche. It's also important to note, that in this day of mobile systems and cloud solutions, having a solution that could operate in the cloud while meeting regulatory requirements would be considerably more attractive.
Stephen Govoni profile photo

Usability

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 6 answers
We have been using it for over 5 years and have only needed tech support 4 times.
Sheree Montgomery profile photo

Reliability and Availability

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan profile photo

Performance

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
No photo available

Support

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 7.0
Based on 1 answer
Good overall. Some inquires could not be resolved or they were pushed to the next release which made it difficult at times to figure out a work around, but it was great to know that they listen to their clients and are willing to enhance the product as requested.
Kaci Duke profile photo

Online Training

Adobe LiveCycle ES4

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery profile photo

Alternatives Considered

Adobe LiveCycle ES4

Because LiveCycle comes with the Adobe Suite, I've never really looked outside of it because it was something I already had access to.
Ruby Javaid profile photo

Laserfiche

Document capture from multiple sources (scanning, web form, email, shared folder, etc.) is easier to manage and set up in Laserfiche. Integrating with third party software for document retrieval is easier in Laserfiche. Online form creation is possible with Laserfiche. The ability to export documents from Laserfiche in the event you decide to migrate is easier in Laserfiche.
Charles Lewis profile photo

Return on Investment

Adobe LiveCycle ES4

  • Having LiveCycle enables me to offer more products in my lineup, so that is always a good thing. Most clients like the idea of being able to purchase a template and then making changes themselves, so I've had quite a few sales here. However it's not really something that will make me rich overnight or anything. It's just a tool that enables me to have different products.
  • If they could figure out a way to improve the limitations in terms of design capability in the form creation process, I could probably leverage this software a lot better since I would use it more.
Ruby Javaid profile photo

Laserfiche

  • It is hard to quantify the value of the time saved, and the value of having documents immediately available at your fingertips, but we are relatively new to Laserfiche and it has already provided a high return on investment and the value will continue to grow as we implement it further.
Charles Lewis profile photo

Screenshots

Pricing Details

Adobe LiveCycle ES4

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/pricing to get in touch with a Laserfiche professional.

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