Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.2 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Webex App
Score 8.5 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Webex Meetings
Score 8.7 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
Adobe WorkfrontWebex AppWebex Meetings
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Adobe WorkfrontWebex AppWebex Meetings
Free Trial
NoYesYes
Free/Freemium Version
NoYesYes
Premium Consulting/Integration Services
YesYesYes
Entry-level Setup FeeOptionalOptionalOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
Adobe WorkfrontWebex AppWebex Meetings
Considered Multiple Products
Adobe Workfront

No answer on this topic

Webex App
Chose Webex App
Pretty much the same. But Webex Teams seemed to run a bit smoother (take less local resources) than Microsoft Teams did. So that was a pretty good selling point. Also, it's kinds of a Skype vs. Webex Meetings question. Because obviously Webex Teams works great with Webex …
Chose Webex App
Webex (formerly Webex Teams) is a very easy to use and understand tool. It can be compared and used together with Webex Meetings, and if you want more security, you can use Cisco AnyConnect. All Cisco products can coexist with each other and work very simply without …
Chose Webex App
We really haven't used or evaluated any other products that compare to Webex (formerly Cisco Spark / Webex Teams) so I can't really compare them. We chose Webex Teams because I tried the free one for a while and when they included it with Webex Meetings it was a no brainer! It …
Chose Webex App
Security aspects applied in all ways of communications, as voice, chat and video, as well as collaboration when you must escalate from a chat discussion to a meeting, or when sharing a document on line or you screen, Webex App offers it natively. Your content is protected, no …
Chose Webex App
It has more functionality than Zoom. Zoom is only good if one is only looking for normal and audio calling software but if you are looking for a tool which is good for collaboration. Webex App also provides user friendly interface which is useful for both tech and less …
Chose Webex App
I would still use both for different use cases.
Chose Webex App
Cisco Jabber prevails over the Skype for Business option, particularly in those organizations where Cisco infrastructure exists, such as the Communications Manager suite, voice gateways and brand devices that use services for the PSTN, since integrations and interoperability …
Chose Webex App
I still actually use both MS/Cisco Teams daily. I've been doing so long it almost feels natural and I mostly have muscle memory as to which contacts are on which platform. Teams between Cisco and MSFT have a similar look and feel but you definitely notice a much tighter …
Chose Webex App
Zoom and Slack are the go-to platforms in our industry. People just know how to use them when they come into our company because they've been exposed to market share before. That wasn't the case with Cisco Jabber. It felt like a rarity. I keep saying it's a smaller player among …
Chose Webex App
I think Teams is more seamlessly integrated for functions within Teams, and certainly requires less customer expertise, as most of the heavy lifting is in the Webex cloud. I think that Skype integrates better for traditional federations as Teams really has no native solution …
Chose Webex App
It has more features, a LOT more security, ROI is in the region of up to 10x cheaper than our existing PBXes that are at sites. The Spaces and Teams set up is very easy to do, the extended features, once enabled, are even more so. The fact you can also manage it from a web …
Chose Webex App
The optimized and low use of the bandwidth is easy to install and there is a version for PCs and another version for smartphones.
Chose Webex App
Webex App has now integrated the above mentioned into their workflow allowing us to use one tool instead of multiple. We found previous tools in our environment out-dated and decided to move to webex and become an inhouse all webex shop.
Chose Webex App
I just started using this, but it doesn't seem as intuitive as Webex App. The presence status of others is hard to identify/understand. Also, the sync with the application on the mobile device seems not to work properly. It dropped the call I was in through my desktop once I …
Chose Webex App
Webex App is more integrated with our webex video devices and on-premise CUCM PBX solution and offers better way how to communicate with external participants - customers without the need to use multiple user accounts or instances of the app.
Chose Webex App
We're currently in the evaluation process of Microsoft Teams. We haven't been at the point of making a decision.
Chose Webex App
The availability of the tool and the follow-up that is given by Cisco to ensure 100% operation or to solve a problem if it occurs, is very good.
Chose Webex App
When required, we can plan a session with our customers that need support.
Chose Webex App
All of them are similar, the main advantage is using the whole Cisco stack, they integrate easy with a variety of Cisco products. And what makes them shine is the API integration with external tools for task automation.
Chose Webex App
The interface is way friendlier not only for the end user but for the admin. The console is super intuitive that even someone like me that had zero technical background was able to master the administration.
Webex Meetings
Chose Webex Meetings
We use Webex App for instant messaging, file sharing and calling. Webex Meetings has better features to make virtual meetings more effective.
Chose Webex Meetings
Some of our best practices vs Zoom and Skype include the use of AI and the ability to set clear goals for meetings. Easy navigating Webex features like screen sharing, polling, and Q&A. Testing of camera, microphone, and internet connections and making sure they are working. …
Chose Webex Meetings
Audio and video quality seems lower than Webex Meetings. Also Slido and Vidcast being included with Webex Meetings at no additional cost make Webex Meetings a more cost effective solution.
Chose Webex Meetings
It is easier to use, more fast to open, have better audio and control the noise reduction technology. Also bring the polls with the Slido, that is very good. In mobile sessions is fast to transfer the user to a desktop meeting and vice versa without impacting the quality of the …
Chose Webex Meetings
This platform offers a set of valuable tools that significantly improve communication and foster collaborative work.
Chose Webex Meetings
Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other …
Chose Webex Meetings
Webex Meetings meets or exceeds all other tools I've used in the past, both for call quality and tools/options. Some other tools have security issues, or lower tools and option sets, or are more difficult to navigate and use. Webex Meetings has it all and gets it done with ease.
Chose Webex Meetings
Good enterprise quality with easy video, audio and interactive solutions to aid in the commerce of daily business.
Chose Webex Meetings
We selected Cisco (including Webex meetings) because we had a Cisco on-prem UC platform that integrates to the Webex app which includes meetings. This allowed us to leverage our existing voice investment and have a single app for voice messaging and meetings.
Chose Webex Meetings
WebEx meetings have been out long before the beginning of Covid 19. Therefore, it is a product that has been used by many industries in the past, and not just after the pandemic. in WebEx meetings, it is easy to schedule meetings, it is easy to share screens, and it is easy to …
Chose Webex Meetings
I am not a big fan of Zoom but used for some ceremonies. Looks like some old tech, and I feel like it is not secure enough. Webex Meetings look more decent and authenticated, and more secure. CGI uses Teams for all their meetings; it's as good as Webex Meetings.
Chose Webex Meetings
I prefer Webex Meetings vs. Microsoft Teams. I feel like there are better features with Webex. The customers are like most of us, when they have to switch to a new platform (i.e. from MS Teams to Webex) is learning curve and big adjustment. They find features they like and …
Chose Webex Meetings
My old company used to use a different tool for collab, but when I came to my new role they were using Webex teams and calling. This was so much more easier to navigate. I liked being able to be on the run and still answering calls and attending meetings.
Chose Webex Meetings
I think Webex is the superior product to both Microsoft and Zoom. Microsoft's interface is confusing and the meetings are difficult to join. Zoom's interface seems unfinished and unprofessional like it is designed for consumers and is not appropriate for a business setting.
Chose Webex Meetings
I think the main point is easy to use, without much complexity, along with proper and easy-to-follow documentation. Other tools that we have used and integrate with had higher complexity with not very proper documentation.
Chose Webex Meetings
Webex has better integration capabilities than Zoom, including with other Cisco collaboration tools that we also use. It’s also more visually simple, which makes onboarding easier for new users, and encourages further use among existing colleagues. Webex meetings are also …
Chose Webex Meetings
Zoom and Google Meet are really very good tools but, for me, Webex is the safest and most reliable of all.
The support Webex offers is unmatched by other vendors.
Chose Webex Meetings
Webex Meetings provide better options for meetings, training, events, and hands-on labs.
Chose Webex Meetings
We have deployed Webex Meetings as a BlueJeans replacement. Besides offering us the option to license very user at our university, including students, faculty, and staff this gives us other perks when coupled with the SPK-EDU offering Cisco has. We never owned licensing nearly …
Features
Adobe WorkfrontWebex AppWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.3
418 Ratings
6% below category average
Webex App
8.0
622 Ratings
3% above category average
Webex Meetings
-
Ratings
Task Management8.6417 Ratings7.7353 Ratings00 Ratings
Resource Management7.4375 Ratings00 Ratings00 Ratings
Gantt Charts6.5330 Ratings7.2167 Ratings00 Ratings
Scheduling8.0369 Ratings8.6488 Ratings00 Ratings
Workflow Automation7.6376 Ratings7.9239 Ratings00 Ratings
Team Collaboration8.1399 Ratings00 Ratings00 Ratings
Support for Agile Methodology6.8271 Ratings00 Ratings00 Ratings
Support for Waterfall Methodology7.3279 Ratings00 Ratings00 Ratings
Document Management7.4377 Ratings00 Ratings00 Ratings
Email integration7.3319 Ratings00 Ratings00 Ratings
Mobile Access5.8309 Ratings8.6585 Ratings00 Ratings
Timesheet Tracking7.7295 Ratings00 Ratings00 Ratings
Change request and Case Management7.3297 Ratings00 Ratings00 Ratings
Budget and Expense Management7.0255 Ratings00 Ratings00 Ratings
Search00 Ratings8.0498 Ratings00 Ratings
Visual planning tools00 Ratings8.1271 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.3
240 Ratings
21% below category average
Webex App
-
Ratings
Webex Meetings
-
Ratings
Quotes/estimates6.5133 Ratings00 Ratings00 Ratings
Invoicing6.1115 Ratings00 Ratings00 Ratings
Project & financial reporting6.6230 Ratings00 Ratings00 Ratings
Integration with accounting software5.8103 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
7.7
665 Ratings
4% below category average
Webex Meetings
-
Ratings
Chat00 Ratings8.9655 Ratings00 Ratings
Notifications00 Ratings8.5646 Ratings00 Ratings
Discussions00 Ratings8.4598 Ratings00 Ratings
Surveys00 Ratings7.9337 Ratings00 Ratings
Internal knowledgebase00 Ratings8.1301 Ratings00 Ratings
Integrates with GoToMeeting00 Ratings8.5152 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings00 Ratings
Integrates with Outlook00 Ratings8.9381 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
7.9
575 Ratings
2% below category average
Webex Meetings
-
Ratings
Versioning00 Ratings8.0349 Ratings00 Ratings
Video files00 Ratings8.3496 Ratings00 Ratings
Audio files00 Ratings8.5495 Ratings00 Ratings
Document collaboration00 Ratings8.3461 Ratings00 Ratings
Access control00 Ratings8.1364 Ratings00 Ratings
Advanced security features00 Ratings8.6377 Ratings00 Ratings
Integrates with Google Drive00 Ratings4.7171 Ratings00 Ratings
Device sync00 Ratings8.5351 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
-
Ratings
Webex Meetings
8.6
840 Ratings
8% above category average
High quality audio00 Ratings00 Ratings9.0834 Ratings
High quality video00 Ratings00 Ratings9.0826 Ratings
Low bandwidth requirements00 Ratings00 Ratings8.0795 Ratings
Mobile support00 Ratings00 Ratings8.5758 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
-
Ratings
Webex Meetings
8.5
826 Ratings
7% above category average
Desktop sharing00 Ratings00 Ratings8.8824 Ratings
Whiteboards00 Ratings00 Ratings8.2718 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
-
Ratings
Webex Meetings
8.6
834 Ratings
5% above category average
Calendar integration00 Ratings00 Ratings8.6791 Ratings
Meeting initiation00 Ratings00 Ratings8.5820 Ratings
Integrates with social media00 Ratings00 Ratings8.4347 Ratings
Record meetings / events00 Ratings00 Ratings8.9778 Ratings
Slideshows00 Ratings00 Ratings8.7704 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
-
Ratings
Webex Meetings
8.7
789 Ratings
8% above category average
Live chat00 Ratings00 Ratings8.8767 Ratings
Audience polling00 Ratings00 Ratings8.9679 Ratings
Q&A00 Ratings00 Ratings8.5688 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Workfront
-
Ratings
Webex App
-
Ratings
Webex Meetings
8.8
783 Ratings
9% above category average
User authentication00 Ratings00 Ratings8.8736 Ratings
Participant roles & permissions00 Ratings00 Ratings8.8762 Ratings
Confidential attendee list00 Ratings00 Ratings8.9471 Ratings
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Adobe WorkfrontWebex AppWebex Meetings
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Stackby
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Stackby
Stackby
Score 8.9 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
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InEight
InEight
Score 8.4 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
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InEight
InEight
Score 8.4 out of 10
HCL Connections
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Score 9.0 out of 10
Webex App
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User Ratings
Adobe WorkfrontWebex AppWebex Meetings
Likelihood to Recommend
8.3
(380 ratings)
8.5
(710 ratings)
8.8
(842 ratings)
Likelihood to Renew
6.0
(61 ratings)
8.4
(34 ratings)
8.0
(56 ratings)
Usability
6.4
(19 ratings)
8.5
(390 ratings)
7.5
(110 ratings)
Availability
9.1
(9 ratings)
9.1
(12 ratings)
7.4
(438 ratings)
Performance
9.1
(4 ratings)
6.7
(11 ratings)
9.6
(413 ratings)
Support Rating
10.0
(12 ratings)
8.7
(395 ratings)
9.3
(113 ratings)
In-Person Training
5.0
(1 ratings)
9.0
(4 ratings)
8.8
(6 ratings)
Online Training
8.9
(4 ratings)
8.5
(6 ratings)
8.5
(6 ratings)
Implementation Rating
8.3
(10 ratings)
6.8
(15 ratings)
9.2
(19 ratings)
Configurability
5.0
(1 ratings)
7.1
(14 ratings)
8.8
(12 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
1.0
(1 ratings)
8.5
(11 ratings)
9.7
(8 ratings)
Product Scalability
8.2
(3 ratings)
7.6
(11 ratings)
9.6
(409 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
1.0
(1 ratings)
8.6
(10 ratings)
9.3
(10 ratings)
Vendor pre-sale
1.0
(1 ratings)
8.6
(12 ratings)
10.0
(11 ratings)
User Testimonials
Adobe WorkfrontWebex AppWebex Meetings
Likelihood to Recommend
Adobe
It works super well for creative brief intake and brand reviews. It took us more time than I'm willing to admit to get it all set up, but for our limited use case, it's working very well now. I'm not sure where it wouldn't be a good fit, honestly. As a newer user, it's still something I'm getting to know and learn.
Read full review
Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
Read full review
Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
Read full review
Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
Read full review
Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
Read full review
Cons
Adobe
  • Provide additional free training demonstrations
  • Allow more customization for hide unused tools
  • Allow nonusers to add requests, our organization has no need to add all 10,000+ team members to Adobe Workfront, but would like them to be able to send requests to our team
Read full review
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
Read full review
Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
Read full review
Likelihood to Renew
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
Read full review
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
Read full review
Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
Read full review
Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
Read full review
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review
Performance
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
Read full review
Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
Read full review
Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
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Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
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Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Adobe
Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.
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Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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Cisco
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
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Professional Services
Adobe
No answers on this topic
Cisco
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Adobe
  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
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Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning