What users are saying about
This review does not include a rating.
2 Ratings
This review does not include a rating.
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

AfterShip

No answers on this topic

Happy Returns

Happy Returns are best suited for retail stores and ecom where customers need to return or exchange goods. Happy Returns have a number of options and levels of return services they can offer. Having return bar partners like FedEx opens up many local return drop-off locations making it much more convenient for the customer as well as having the option to mail the good back by easily printing a pre-paid return label.
Anonymous | TrustRadius Reviewer

Pros

AfterShip

No answers on this topic

Happy Returns

  • Makes the return process easy for customers
  • It's easy for our customer service team to manager
  • Has a seamless Shopify integration
Anonymous | TrustRadius Reviewer

Cons

AfterShip

No answers on this topic

Happy Returns

  • Currently there is no API to GET or POST data
Anonymous | TrustRadius Reviewer

Alternatives Considered

AfterShip

No answers on this topic

Happy Returns

We migrated from Narvar to Happy Returns for a number of reasons. Happy Returns had a better Shopify integration and the process for customers to return via the website was much easier for customers. The Happy Returns admin UI is simple, modern, and easy to navigate. Happy Returns offers features like return bars, exchanges, and site credit that allowed us to give our customers options in how they return in an easy way without any development cost. Our experience with Narvar was the opposite.
Anonymous | TrustRadius Reviewer

Return on Investment

AfterShip

No answers on this topic

Happy Returns

  • We have seen an increase in customer retention
  • Customer service spends less time servicing return issues
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AfterShip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Happy Returns

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison