What users are saying about

Agility CMS

6 Ratings

Hootsuite Free<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
373 Ratings

Agility CMS

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Hootsuite Free<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
373 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

Agility CMS

Agility is well suited for companies that want a balance of control and support. For major global site updates, these can be handled by Agility's support team, while minimal changes and updates can be performed autonomously by the company's own staff with ease. For companies that are interested in flexibility to reconstruct site structure or major global facelifts, Agility is less ideal because these changes must be handled and paid for through Agility support.
No photo available

Hootsuite Free

I would recommend Hoostuite Free for small businesses, start-ups, and people willing to put some time into creating their own social content and not wanting to outsource social media posting. I'd also recommend it for companies needing to learn social media basics as well. Larger companies who have more than three social media profiles and have a budget to run contests and ad campaigns I would recommend upgrading to a pro version and looking to hire a part-time/ full-time social media manager.Small businesses need to understand that social media posts alone typically won't generate a lot of return on investment by posting alone, unless they have a campaign to go along with it, but also needing to just have regular social posting that shows you are still in business and are relevant to seasonal content will greatly benefit from Hoostuite Free.
Matthew Veil profile photo

Feature Rating Comparison

Security

Agility CMS
6.0
Hootsuite Free
Role-based user permissions
Agility CMS
6.0
Hootsuite Free

Platform & Infrastructure

Agility CMS
5.5
Hootsuite Free
API
Agility CMS
3.0
Hootsuite Free
Internationalization / multi-language
Agility CMS
8.0
Hootsuite Free

Web Content Creation

Agility CMS
5.4
Hootsuite Free
WYSIWYG editor
Agility CMS
6.0
Hootsuite Free
Code quality / cleanliness
Agility CMS
9.0
Hootsuite Free
Admin section
Agility CMS
5.0
Hootsuite Free
Page templates
Agility CMS
5.0
Hootsuite Free
Library of website themes
Agility CMS
5.0
Hootsuite Free
Mobile optimization / responsive design
Agility CMS
4.0
Hootsuite Free
Publishing workflow
Agility CMS
4.0
Hootsuite Free

Web Content Management

Agility CMS
5.0
Hootsuite Free
Content taxonomy
Agility CMS
5.0
Hootsuite Free
SEO support
Agility CMS
4.0
Hootsuite Free
Bulk management
Agility CMS
5.0
Hootsuite Free
Availability / breadth of extensions
Agility CMS
6.0
Hootsuite Free
Community / comment management
Agility CMS
5.0
Hootsuite Free

Listening/monitoring

Agility CMS
Hootsuite Free
6.8
Boolean keyword searches
Agility CMS
Hootsuite Free
7.2
Filtering out noise/spam
Agility CMS
Hootsuite Free
6.1
Sentiment analysis
Agility CMS
Hootsuite Free
7.0
Broad channel coverage
Agility CMS
Hootsuite Free
7.1

Publishing

Agility CMS
Hootsuite Free
7.3
Content planning and scheduling
Agility CMS
Hootsuite Free
8.2
Audience targeting
Agility CMS
Hootsuite Free
7.1
Content optimization
Agility CMS
Hootsuite Free
7.0
Workflow management
Agility CMS
Hootsuite Free
6.9

Engagement

Agility CMS
Hootsuite Free
7.2
Automated routing and prioritization
Agility CMS
Hootsuite Free
7.8
Customer interaction histories
Agility CMS
Hootsuite Free
7.2
Bulk actions
Agility CMS
Hootsuite Free
6.5

Marketing

Agility CMS
Hootsuite Free
7.8
Lead generation
Agility CMS
Hootsuite Free
7.3
Content marketing
Agility CMS
Hootsuite Free
7.4
Paid media management
Agility CMS
Hootsuite Free
8.1
Campaigns and promotions
Agility CMS
Hootsuite Free
8.5

Channel coverage/integration

Agility CMS
Hootsuite Free
8.1
Twitter
Agility CMS
Hootsuite Free
8.9
Facebook
Agility CMS
Hootsuite Free
8.3
LinkedIn
Agility CMS
Hootsuite Free
8.4
Google+
Agility CMS
Hootsuite Free
8.4
Instagram
Agility CMS
Hootsuite Free
8.1
Pinterest
Agility CMS
Hootsuite Free
8.0
YouTube
Agility CMS
Hootsuite Free
6.8

Reporting/analytics

Agility CMS
Hootsuite Free
6.8
Campaign success analytics
Agility CMS
Hootsuite Free
6.5
Real-time tracking
Agility CMS
Hootsuite Free
7.4
Competitor analysis
Agility CMS
Hootsuite Free
6.6

Account management

Agility CMS
Hootsuite Free
7.8
Role-based user permissions & privileges
Agility CMS
Hootsuite Free
7.8
Mobile access
Agility CMS
Hootsuite Free
7.8

Pros

  • File management within the CMS is extremely helpful as a hosting/uploading tool local to our web pages and content.
  • Ability to clone web page content across mutli-language websites takes only a few clicks, and translation can be performed easily based on default English content.
  • Ability to post shared content and link content to categories for easy organization of content on the web - post once, and serve the content up on the live site in multiple places.
No photo available
  • Web-brower based (no more Adobe Air, thankfully)
  • Very fast setup
  • Free means no payment or client billing needed
  • Widely known so easy to sell clients on it
  • The original in social media management remains useable, relevant
Richard Chen profile photo

Cons

  • Simplification of uploading files would be ideal - where all files are located in the Media & Documents section rather than uploaded directly to Shared Content modules. One home for all files helps us keep track of what is uploaded and what is not.
  • Better copy/paste handling of content from external programs (cleaning Word document formatting, etc.), similar to handling by Word Press and other simplified CMS would be helpful.
  • Greater control over global content such as headers/footers, multi-language implementation, etc., would allow our developers more flexibility and reduce our time coordinating with Agility support and using BOH.
No photo available
  • Reports are overviews only thus user needs to pay for anything more thus condemning HootSuite Free to management only
  • Publisher, Conversations & Analytics in Free do nothing without Pro payment, so remove it
  • Far slower stream updates than native platforms
  • Questionable security (2FA not defaulted = problem) given sensitive nature of its associated credentials
  • Apps are many & seem useful but no ratings for the developers disallows vetting trust
Richard Chen profile photo

Likelihood to Renew

Agility CMS5.0
Based on 1 answer
I am not a part of this decision process at our organization.
Jill Angelstad profile photo
Hootsuite Free4.7
Based on 7 answers
Works very well!
Douglas Mauro profile photo

Usability

No score
No answers yet
No answers on this topic
Hootsuite Free5.0
Based on 1 answer
Its UI is very busy, the result of many years of adding features as the number of social media platforms exploded underneath them, and the lack of platform-specific features (whether for streams, posting, reporting, anything) reflects it. Nonetheless, for free management & quasi-updated stream viewing, it still remains the original and classic. The UI's lackings aren't in its 1990 borders-and-table-bezel glory but rather its not supporting platform specific features (such as image sizing, see my earlier points) which can be so critical. Too many fly-in's and fly-outs as well as the very different designs resulting from left-menu selections for mode really make it an anxious UI to use.
Richard Chen profile photo

Support

Agility CMS9.0
Based on 1 answer
Support is always available and responsive when we email, responding right away that they are on the case, even if they are unable to solve the issue right away. Support will usually find the issue of our problem quickly and require minimal hand-holding, direction, or re-explanation from our team. They are knowledgeable about the platform and our instance and are able to run diagnostics with minimal information from us. When issues are resolved they always request confirmation that things are working as expected before closing out our tickets.
No photo available
Hootsuite Free3.2
Based on 2 answers
"Help Desk", basically a collection of articles, is clearly outdated and not keeping up with its features set with inaccuracies and errors yet is still the only possible option for finding help. You get what you pay for, they say.
Richard Chen profile photo

In-Person Training

No score
No answers yet
No answers on this topic
Hootsuite Free6.0
Based on 1 answer
Very easy to teach and learn
Jessica Rudolph profile photo

Implementation

No score
No answers yet
No answers on this topic
Hootsuite Free7.8
Based on 3 answers
Nothing, it takes 2 minutes to associate accounts (note, social accounts cannot have been associated with any HootSuite previously else it'll deny permissions to HootSuite's request) HootSuite, couldn't be easier.
Richard Chen profile photo

Alternatives Considered

Agility offers a balance of simplicity and capability that other platforms don't offer. User-friendly platforms like Word Press do not offer our company the ability to fully customize our site based on our goals, but more adaptable programs like Drupal do not offer the support resources to simplify the structure of our site with pre-existing modules or professional development to meet our needs.
No photo available
You get what you pay for. Each of the others are far pricier but far better and as clients have so much on the line, there's a need for a fully featured, beautifully designed and functioning product with a high emphasis on reports, analytics and ROI. Social media's buzz has led to a deluge of such services, of which HootSuite was the earliest, and competitors have then taken it to far higher heights. HootSuite Free retains its original crown but as a professional firm not an individual team, we must service at a higher level of product.
Richard Chen profile photo

Return on Investment

  • It is fairly simple for our employees to make web updates via Agility CMS, and this greatly optimizes our employee efficiency.
  • We are able to load and host company files easily via Agility CMS Media & Documents, which allows minimal, quick content sharing between departments when other file sharing platforms are not available.
  • Automation platforms and tracking code easily integrate with Agility CMS global headers to allow us to seamlessly acquire analytics on our site visits and content access.
No photo available
  • Cheap (free) to start monitoring a client's streams & thus how they can make quick changes to posts/content
  • Reasonable functionality given the sheer array of social platforms
  • Increases client confidence as they & we can view the whole social media stream at once for free
Richard Chen profile photo

Pricing Details

Agility CMS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Hootsuite Free

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details