Agiloft Flexible Service Desk Suite vs. Boomtown
Agiloft Flexible Service Desk Suite vs. Boomtown
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Boomtown | Mid-Size Companies (51-1,000 employees) | Boomtown is a product support platform that allows users to sell, activate, and service technology products that are used by real world businesses. Through Boomtown, teams can leverage integrated knowledge, artificial intelligence, and collaboration to orchestrate and automate customer experiences at scale. Boomtown also has an "expert" network where teams can access programmable remote and field services to augment their existing operations. Boasting over 175 technology… | $99 per user |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | ||||||||||||||
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Agiloft Flexible Service Desk Suite | Boomtown | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | Boomtown | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Boomtown | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Boomtown | |
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Likelihood to Recommend | Agiloft | Boomtown Network, Inc. No answers on this topic |
Pros | Agiloft | Boomtown Network, Inc. No answers on this topic |
Cons | Agiloft | Boomtown Network, Inc. No answers on this topic |
Likelihood to Renew | Agiloft | Boomtown Network, Inc. No answers on this topic |
Usability | Agiloft | Boomtown Network, Inc. No answers on this topic |
Support Rating | Agiloft | Boomtown Network, Inc. No answers on this topic |
Alternatives Considered | Agiloft | Boomtown Network, Inc. No answers on this topic |
Return on Investment | Agiloft | Boomtown Network, Inc. No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots | Boomtown Screenshots |