Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to…
$65
per month
ServiceNow IT Service Management
Score 8.4 out of 10
N/A
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management.
$10,000
per year
Pricing
Agiloft Flexible Service Desk Suite
ServiceNow IT Service Management
Editions & Modules
Free Trial
$0
per license/per month
Professional
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Professional Extended
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Enterprise
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Enterprise Extended
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Starting Price
$10,000.00
per year
Offerings
Pricing Offerings
Agiloft Flexible Service Desk Suite
ServiceNow IT Service Management
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Agiloft Flexible Service Desk Suite
ServiceNow IT Service Management
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Considered Both Products
Agiloft Flexible Service Desk Suite
No answer on this topic
ServiceNow IT Service Management
Verified User
Engineer
Chose ServiceNow IT Service Management
Integrations with other products are very easy in ServiceNow IT as compared to other tools. Support is amazing comparatively. Transparency and flow of work are clearly visible. It has Multiple features and we can customize them as well. The search feature can be improved a …