What users are saying about

AirWatch

56 Ratings

Centrify

66 Ratings

AirWatch

56 Ratings
Score 7.2 out of 101

Centrify

66 Ratings
Score 8.8 out of 101

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Likelihood to Recommend

AirWatch

AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company.I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Jed Tauber profile photo

Centrify

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
Aaron Mitchell profile photo

Pros

  • Enrollment is a snap with many different options. This allows organizations with corporately owned or BYOD programs to bring devices under management in a flexible and scalable solution.
  • Deployment of apps-AirWatch makes deploying apps across your organization simple a quick.
  • AirWatch is usually close to "Zero Day" ready with major hardware manufacturers updated features. Many of the Android and iOS updated features are incorporated into the environments almost as soon as they are released.
  • AirWatch has great customer service. This was not always the case but as the company has grown over the last year in particular, I have been receiving better customer service compared to other MDMs.
Jed Tauber profile photo
  • User provisioning is accurate, effective, and fully customizable.
  • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
  • The user interface is clean and easy to navigate.
  • Support is helpful and prompt.
No photo available

Cons

  • On-Premises solution is very slow compared to SAS and which is causing many issues while accessing emails on a device, server management, contacts sync issues, Reporting issue
  • AirWatch Inbox application was very buggy and created a lot of issue in our organization and it seems no one is happy with the performance AirWatch Inbox is giving.
  • It is very costly as per analysis provided by Gartner quadrant and for a small organization or for small user base it is not that much suitable.
Abhijeet Pawar profile photo
  • Actually, we like the product and roadmap. The subscription service change didn't negatively affect us. The cloud implementation also was very good for us.
No photo available

Likelihood to Renew

AirWatch7.0
Based on 1 answer
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Kelli Thompson profile photo
Centrify10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
No photo available

Usability

AirWatch8.0
Based on 1 answer
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

AirWatch5.0
Based on 1 answer
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Performance

AirWatch5.0
Based on 1 answer
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Support

AirWatch8.0
Based on 1 answer
They're usually very good. I've talked to any number of techs from level one to level 3. They all seem pretty knowledgeable about the product and how to support it.
Kelli Thompson profile photo
Centrify9.1
Based on 2 answers
I have been an IT professional for over 20 years, and the Centrify technical support team is the best I have encountered in those years. Since we use Centrify for federating our AD with Azure/Office 365, there are sometimes issues that are related to Microsoft's environment rather than Centrify's services; when we end up calling Centrify support regarding an issue that turns out to be a Microsoft problem, the Centrify engineers will continue to follow the problem to make sure that our issues are resolved, even though the issues aren't related to Centrify.
Aaron Mitchell profile photo

Implementation

AirWatch7.9
Based on 2 answers
Have your organizational structure and heirarchy outlined. This helps when you are ready to create OU's and subs in AirWatch.
Kelli Thompson profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Airwatch remains a leader in Gartner's Magic Quadrant and meets the data mobility needs of our organization. We are looking at moving to the cloud with Office365 and are evaluating the Intune/EMS/MAM/Rights Management suite. We have set up both Airwatch and Intune/EMS/MAM/Rights Management in a lab environment and have compiled some good comparison data and are looking to further evaluate these products. From our testing Airwatch has good integration with Office365 and is more feature rich and has more robust controls in both the MDM and Data Management/Security space. If someone is looking for a more simple solution without MDM and they are considering providing email and calendar access only Intune/MAM may be the way to go.
Ken Austin profile photo
Centrify provided both SSO support as well as Mac support; we needed both. Other products had one or the other, but not both.This made choosing Centrify a no-brainer as we didn't have to have a wide variety of integrations to do and vendors to manage.Best decision to make, additionally they integrate with each other.
Brian Hicks profile photo

Scalability

AirWatch10.0
Based on 1 answer
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Scott Strader profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Negative only. Server infrastructure is 300% larger than our other MDM onsite.
  • Airwatch required a team of 12 to support, versus our other MDM of 3 employees.
Joseph Currin, MBA profile photo
  • 100% uptime of service.
  • Took just five minutes to migrate to a new version of Office 365 apps.
  • Centrify's login screen for the app is intuitive to users and so far zero complaints from them.
No photo available

Pricing Details

AirWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AirWatch Editions & Modules
AirWatch
Additional Pricing Details

Centrify

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*
1.  per user/per month
Centrify Editions & Modules
Centrify
Edition
Analytics
$31
App Gateway
$31
Endpoints
$31
1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.