What users are saying about

Alexa

20 Ratings

Chartbeat

18 Ratings

Alexa

20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Chartbeat

18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

Add comparison

Likelihood to Recommend

Alexa

A solopreneur could easily use Alexa to start a business with low start-up cost and high ROI since Amazon has an enormous customer base. The person could conveniently find their group of customers that would be in need of their service. Technology students who want to excel in building phone application, Alexa would be a good practice.
Ann Le profile photo

Chartbeat

Play around with Chartbeat and test diverse content. The only way you can tell what will do well is if you give all your content a chance
Stephanie Porter profile photo

Pros

  • It sources website analytics for most websites we're interested in tracking.
  • Each website's dashboard is easy to understand and pull numbers from.
  • We can get very nitty gritty with the numbers we're pulling or keep it simple by just pulling basic website visitor stats.
No photo available
  • Real-time analytics
  • Server speed/if the server is up
  • Traffic sources
  • Geo-location of sources
No photo available

Cons

  • Not all websites are included, and there isn't always a rhyme or reason for who is or isn't in Alexa.
  • It would be great to have more subset URLs tracked vs. only the main website URL. This could really help companies track more direct correlation between numbers and work being done.
No photo available
  • The source of traffic sources could be a little more clear - where do "direct" links come from?
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Chartbeat10.0
Based on 5 answers
It's easy to use, simple to understand, and helps us a TON.
No photo available

Alternatives Considered

We used to use Compete until it changed what it does entirely. Alexa was the best option after we did research. It is more granular in the numbers it provides too, which is good for what we do.
No photo available
GA is free, but often hard to use. Allowing access to GA for a client can often lead to a ton of unnecessary conversations like, "Hey why is this page doing so poorly." For a 30,000 ft view, you can give your executive what they want to see without opening the entire kimono. I currently use Gaug.es. It's cheaper and a bit more simplified. But I like it's quick read format that allows me to view all 10 of my clients sites at once.
John McElhenney profile photo

Return on Investment

  • It helps us show the ROI and reach of our work. Since implementing Alexa into our tracking and reporting, along with other tools, we've seen greater retention with our clients b/c we are able to better show the reach and results of our labor.
No photo available
  • Tells you what pages are most popular at a given time
  • Tells you what devices people are on which could sway your decision on making a mobile app or not
  • Tells you who is referring people to your site which would be great for advertisement ideas
No photo available

Pricing Details

Alexa

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Chartbeat

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details