What users are saying about

Alfresco ECM

53 Ratings

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1025 Ratings

Alfresco ECM

53 Ratings
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Score 7.8 out of 101

Microsoft Office 365<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

1025 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Alfresco ECM

Alfresco Enterprise Content Management is well suited for any sized organization with content management needs.
Julie Henn profile photo

Microsoft Office 365

I strongly recommend Microsoft Office 365, for those companies that are starters or if they're looking for a collaborative Microsoft Suite to reduce deployment times, and stressful management, Office 365 can allow you to run your mail accounts, shared cloud Files and, IM communication, track down the usage of information and leverage the process of delivering to your teams the development of company process. Remember is a great tool if you got a decent Internet Service Provider, if not you'll need another on premise solution to avoid sync issues or data disruptions.
Victor Arana profile photo

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.7
Microsoft Office 365
Content capture & imaging
Alfresco ECM
8.0
Microsoft Office 365
File sync, storage & archiving
Alfresco ECM
8.0
Microsoft Office 365
Document management
Alfresco ECM
8.5
Microsoft Office 365
Records management
Alfresco ECM
7.9
Microsoft Office 365
Content search & retrieval
Alfresco ECM
7.1
Microsoft Office 365
Enterprise content collaboration
Alfresco ECM
7.4
Microsoft Office 365
Content publishing & creation
Alfresco ECM
7.0
Microsoft Office 365
Security, risk management & information governance
Alfresco ECM
7.5
Microsoft Office 365
Contract lifecycle management
Alfresco ECM
7.5
Microsoft Office 365

Pros

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn profile photo
  • Synchronization of cloud and on-device storage makes working offline a breeze
  • Office products Excel, PowerPoint, Word, and Outlook work seamlessly with Microsoft apps such as One Drive
  • Upgrades and updates are automatic and can be scheduled or accepted. Big time saver versus one-time purchase such as Office 2016
David DJ Ryan profile photo

Cons

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo
  • I use process flowcharts frequently as a consultant. I have not found a useful Microsoft app to provide this capability that helps produce a professional result. Smart Art is quite limited.
  • Screen capture is limited with tools such as "Snip". I'm forced to use third-party tools such as SnagIt. I use image capture every day to create training materials and reports.
  • Creating documents with an Index and reference paragraphs I find difficult to use.
David DJ Ryan profile photo

Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
The Alfresco market is bigger and bigger and it's logic. It's really a product that provides innovation quite often. Alfresco implements the standard CMIS 1.1 (before that the standard has been published), they provides interesting tools like IPhone apps or Android apps. The latest 4.2 version provides as well a new re-branded user interface.
Ben Chevallereau profile photo
Microsoft Office 36510.0
Based on 1 answer
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Rebecca T Barber, MBA, PHD profile photo

Usability

No score
No answers yet
No answers on this topic
Microsoft Office 3657.0
Based on 1 answer
Because in spite of allowing so many opportunities and possibilities, this same cause that there is a conflict at the time of manipulating more advanced or specialized options.
Luis Garcia Müller profile photo

Support

No score
No answers yet
No answers on this topic
Microsoft Office 3658.8
Based on 2 answers
8 because sometimes you do need to wait for a callback or help.But they are a huge company and I can't expect to have someone at our beck and call the very few times i've needed immediate support.They're always friendly and try hard. Feel like they really want you to be satisfied.
Mike Petrich profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Java based open source wide community and popular ECM which is used by fortune 500 companies.
Varun Shah profile photo
Office remains the leader in the business productivity market. Apple's alternatives (Pages, Numbers, and Keynote) are nowhere near as powerful and Microsoft incorporates any good ideas they have very quickly (keynote's presentation mode). Google Docs/Sheets are convenient for simple tasks, but they can only do the basics of those types of applications. I work in Excel all day every day and could not do what I do in either numbers or sheets. The tools just don't have the capabilities. And now that those capabilities are more available in mobile versions, Microsoft has locked me in.
Rebecca T Barber, MBA, PHD profile photo

Return on Investment

  • Sometimes, to switch from a paper world to an electronic world can be painful for users. Because of its flexibility, Alfresco is always welcomed by end users. Alfresco becomes really a tool that help the user and not a constraint.
Ben Chevallereau profile photo
  • Thanks to Skype for Business, our web conferences are smooth. Quality of voice is supreme. Sharing documents during meetings is very easy. Recording meetings is very easy.
Nikhil Deshpande profile photo

Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Microsoft Office 365

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details