What users are saying about
56 Ratings
56 Ratings
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Score 7 out of 101
37 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

Alfresco ECM

Alfresco Enterprise Content Management is well suited for any sized organization with content management needs.
Julie Henn profile photo

OnBase by Hyland

Assignment of work, document review workflows, work views for specific departments, application integrations with web services and API’s.
No photo available

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
OnBase by Hyland
9.0
Content capture & imaging
Alfresco ECM
7.2
OnBase by Hyland
8.5
File sync, storage & archiving
Alfresco ECM
8.0
OnBase by Hyland
9.2
Document management
Alfresco ECM
8.1
OnBase by Hyland
9.5
Records management
Alfresco ECM
7.2
OnBase by Hyland
9.5
Content search & retrieval
Alfresco ECM
7.1
OnBase by Hyland
8.9
Enterprise content collaboration
Alfresco ECM
7.6
OnBase by Hyland
8.7
Content publishing & creation
Alfresco ECM
7.0
OnBase by Hyland
8.5
Security, risk management & information governance
Alfresco ECM
6.6
OnBase by Hyland
8.7
Contract lifecycle management
Alfresco ECM
7.3
OnBase by Hyland
8.6
Automated workflows
Alfresco ECM
7.0
OnBase by Hyland
9.8
Artificial intelligence
Alfresco ECM
8.0
OnBase by Hyland
10.0
Mobile support
Alfresco ECM
8.0
OnBase by Hyland
8.3
Integration
Alfresco ECM
9.0
OnBase by Hyland
9.2

Pros

Alfresco ECM

  • Alfresco is able to handle a very large number of documents without requiring huge server capacity.
  • Alfresco is able to connect to the cloud solution and to share documents with an external organisation without security issues.
  • Alfresco implements standards like CMIS, and provides very simple integration points.
Ben Chevallereau profile photo

OnBase by Hyland

  • The filtering options within OnBase can be very helpful when trying to narrow down criteria from more than 50,000 applications.
  • The layout of different documents makes it easy to review all of the materials from different applications.
Evan Hancock profile photo

Cons

Alfresco ECM

  • Alfresco is a bundle of technology packaged together, so this solution requires a lot of expertise if you want to customize a lot your solution.
Ben Chevallereau profile photo

OnBase by Hyland

  • The main downside is that it has to be connected to another software (UIS) to accomplish everything we need. This makes it particularly slow over VPN connections.
  • The way that decisions are integrated with other programs makes it hard to "undo" a decision or backtrack. It would be nice if it required fewer steps.
  • It would be great if there were more tags available for documents so that there could be more options for filtering and sorting.
Evan Hancock profile photo

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
The Alfresco market is bigger and bigger and it's logic. It's really a product that provides innovation quite often. Alfresco implements the standard CMIS 1.1 (before that the standard has been published), they provides interesting tools like IPhone apps or Android apps. The latest 4.2 version provides as well a new re-branded user interface.
Ben Chevallereau profile photo

OnBase by Hyland

OnBase by Hyland 10.0
Based on 2 answers
Onbase is a multifunctional application that can integrate with nearly anything.
No photo available

Usability

Alfresco ECM

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
Great product with so many options for integration and performance
No photo available

Support

Alfresco ECM

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
We have a hyland staff member on hand to discuss immediate issues and get them resolved.
No photo available

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
No photo available

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
No photo available

Alternatives Considered

Alfresco ECM

Ultimately a cost decision - Alfresco community is free and has a decent community and various forums, books, etc available. The enterprise version is far less expensive than other options (although costs can add up depending on the the hardware it's running on). It is built upon alot of other mainstream products such as lucene/solr, spring, java and fits into our environment nicely.
Jeff Neeve profile photo

OnBase by Hyland

Again, I am not involved in the purchasing of OnBase for my company. However, I would say that even though OnBase does many things well, many of its downsides are related to having to communicate with another product (in our case, UIS). A traditional CRM is much stronger, in this respect, so I imagine a lot of products would be stronger than OnBase
Evan Hancock profile photo

Return on Investment

Alfresco ECM

  • One company has replaced the Documentum with Alfresco and it has created a positive impact on ROI, as the cost of Alfresco is less compared to Documentum.
  • Another company has used this platform to store Statement of work documents with integration of SFDC., The business is happy to see the integration is seamless.
No photo available

OnBase by Hyland

  • I am not involved in the "cost" side of the product, however, I would say that some cost is definitely wasted on the time it takes to fix the integration errors and problems associated with the program crashing.
Evan Hancock profile photo

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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