Alida CXM vs. Semeon Insights
Alida CXM vs. Semeon Insights
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
Semeon Insights | Enterprise companies (1,001+ employees) | Semeon is a text analytics platform specializing in VOC data. We tell you what your customers think and want in real-time, so you can improve their CX. According to the vendor, Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what… | N/A |
Alida CXM | Semeon Insights | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | The amount of data consumed will vary from customer to customer and will cause the price to vary as well. As a result, pricing will be a base price with the estimated data consumption which can be modified every month. | ||||||||||||||
More Pricing Information |
Alida CXM | Semeon Insights | |
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Top Pros | ||
Top Cons |
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Alida CXM | Semeon Insights | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | Semeon Insights | |
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Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | Semeon Insights | |
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Likelihood to Recommend | Alida | Semeon Analytics Inc No answers on this topic |
Pros | Alida | Semeon Analytics Inc No answers on this topic |
Cons | Alida | Semeon Analytics Inc No answers on this topic |
Likelihood to Renew | Alida | Semeon Analytics Inc No answers on this topic |
Usability | Alida | Semeon Analytics Inc No answers on this topic |
Support Rating | Alida | Semeon Analytics Inc No answers on this topic |
Alternatives Considered | Alida | Semeon Analytics Inc No answers on this topic |
Return on Investment | Alida | Semeon Analytics Inc No answers on this topic |
ScreenShots | Semeon Insights Screenshots |