TrustRadius

Aloware vs. Ring.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aloware
Score 8.1 out of 10
N/A
Aloware is a contact center solution with turnkey software. Aloware also integrates with CRM and Helpdesk applications. Customers can be engaged by cell phone, text message or social messengers.
$40
per month per user
Ring.io
Score 9.0 out of 10
N/A
Ring.io in Herndon Virginia offers their Salesdialer for Salesforce or Zoho CRMs, featuring automatic activity logging to its associated CRM, local dialing, click-to-call from the CRM, and custom call dispositions.N/A
Pricing
AlowareRing.io
Editions & Modules
iPro
$40
per month per user
uPro
$70
per month per user
xPro
$90
per month per user
No answers on this topic
Offerings
Pricing Offerings
AlowareRing.io
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AlowareRing.io
Top Pros
Top Cons

No answers on this topic

Features
AlowareRing.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Aloware
-
Ratings
Ring.io
9.0
5 Ratings
22% above category average
Contact preview00 Ratings8.95 Ratings
Dialer-CRM integration00 Ratings9.05 Ratings
Call notes & tags00 Ratings9.05 Ratings
Automatic call logging00 Ratings9.05 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Aloware
-
Ratings
Ring.io
9.0
5 Ratings
17% above category average
Outbound dialing00 Ratings9.05 Ratings
Inbound routing00 Ratings9.04 Ratings
Custom caller ID00 Ratings9.05 Ratings
Click-to-call00 Ratings9.05 Ratings
Recorded voicemail drop00 Ratings9.05 Ratings
Dialer contact import00 Ratings9.04 Ratings
Campaign & list management00 Ratings9.05 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Aloware
-
Ratings
Ring.io
7.7
5 Ratings
2% above category average
Follow-up calls00 Ratings10.04 Ratings
Dialer reporting & analytics00 Ratings5.15 Ratings
Dialer compliance00 Ratings8.15 Ratings
Best Alternatives
AlowareRing.io
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.7 out of 10
Bright Pattern Contact Center
Bright Pattern Contact Center
Score 9.7 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.3 out of 10
Dialpad Sell
Dialpad Sell
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AlowareRing.io
Likelihood to Recommend
9.0
(1 ratings)
9.0
(5 ratings)
User Testimonials
AlowareRing.io
Likelihood to Recommend
Aloware
Having worked in insurance from a work from home standpoint for a while, Aloware is definitely one of the better softwares for use in incoming/outgoing calls. The site is very user friendly and really well managed. The park feature is very convenient as well. The site doesn't feel clunky are have too much information (info overload) like other softwares out there.
AS
Angi Sierra
Licensed Agent
Read full review
Ring.io
If you normally operate strictly on outbound calls, this is a great resource as well as the call recording functionality. However, in terms of functionality for inbound calls, it is lacking. As I already mentioned, there is no mobile app option which hinders its accessibility to some of our team members.
Verified User
Anonymous
Read full review
Pros
Aloware
  • Incoming Calls
  • Voicemails
  • Text Messages
AS
Angi Sierra
Licensed Agent
Read full review
Ring.io
  • Salesforce integration: allows users to track activities and create follow-up items if needed based on the nature of the call.
  • Web-based calling: using a Chrome browser extension, callers do not have to leave the browser to make calls, drop voicemails, and work through a calling queue.
  • Voice-mail recording: prepare voicemails in advance and drop the voicemails into voice mailboxes without repeatedly leaving the same message repeatedly.
Nathan Baker | TrustRadius Reviewer
Nathan Baker
Director of Recruitment and Analytics
Read full review
Cons
Aloware
  • Reading text messages directly on the site are sometimes difficult
  • The transcribe on voicemails is off sometimes
AS
Angi Sierra
Licensed Agent
Read full review
Ring.io
  • Ring.io could do a better job with inbound calls - it frequently just shows the number, even if the person is in Salesforce.
Verified User
Anonymous
Read full review
Alternatives Considered
Aloware
Aloware is definitely more user friendly with an up to date user interface. Their texting feature is much easier to keep records over compared to Chase and the connection while on the phone with customers is a lot better. With Chase, it always seemed staticy and unreliable
AS
Angi Sierra
Licensed Agent
Read full review
Ring.io
Simply said that for the functionality that we require and having the speed dialer option, it is maybe at the highest one-third of the cost. The only other thing I would add is the capability of Ring.io to modify the front GUI webphone to fit our needs.
GL
Glen Long
CRM Administrator
Read full review
Return on Investment
Aloware
No answers on this topic
Ring.io
  • This is our first time using it
  • We use this over InsideSales - which has been a great decision
Richard Kersten | TrustRadius Reviewer
Richard Kersten
Sales Executive
Read full review
ScreenShots