AnyDesk vs. Citrix DaaS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Citrix DaaS
Score 8.9 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Pricing
AnyDeskCitrix DaaS
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Virtual Apps
$375
Offerings
Pricing Offerings
AnyDeskCitrix DaaS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskCitrix DaaS
Features
AnyDeskCitrix DaaS
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.6
48 Ratings
8% above category average
Citrix DaaS
-
Ratings
Screen sharing9.446 Ratings00 Ratings
File transfer8.947 Ratings00 Ratings
Instant message8.442 Ratings00 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers7.535 Ratings00 Ratings
Over-the-Internet remote session8.645 Ratings00 Ratings
Initiate remote control from mobile8.741 Ratings00 Ratings
Remote management of servers & workstations8.936 Ratings00 Ratings
Remote Active Directory® management8.731 Ratings00 Ratings
Centralized management dashboard8.437 Ratings00 Ratings
Session record8.641 Ratings00 Ratings
Annotations7.534 Ratings00 Ratings
Monitoring and Alerts8.432 Ratings00 Ratings
Multi-platform remote control8.742 Ratings00 Ratings
Best Alternatives
AnyDeskCitrix DaaS
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
VMware Fusion
VMware Fusion
Score 7.1 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
VMware Fusion
VMware Fusion
Score 7.1 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.4 out of 10
VMware Fusion
VMware Fusion
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskCitrix DaaS
Likelihood to Recommend
8.8
(48 ratings)
8.0
(55 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.2
(4 ratings)
Usability
8.9
(23 ratings)
9.0
(7 ratings)
Availability
-
(0 ratings)
8.4
(2 ratings)
Performance
-
(0 ratings)
7.4
(4 ratings)
Support Rating
9.3
(12 ratings)
7.9
(8 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.3
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(4 ratings)
Configurability
-
(0 ratings)
8.4
(2 ratings)
Ease of integration
-
(0 ratings)
2.4
(4 ratings)
Product Scalability
-
(0 ratings)
9.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
5.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
AnyDeskCitrix DaaS
Likelihood to Recommend
AnyDesk Software
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
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Citrix
DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
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Pros
AnyDesk Software
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
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Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Likelihood to Renew
AnyDesk Software
I don't have any reason to change
Read full review
Citrix
Because it has been a mainstay of our business for many years.
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Usability
AnyDesk Software
Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
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Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Reliability and Availability
AnyDesk Software
No answers on this topic
Citrix
Xendesktop did a great job with HA of all the components.
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Performance
AnyDesk Software
No answers on this topic
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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In-Person Training
AnyDesk Software
No answers on this topic
Citrix
I was self trained
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Online Training
AnyDesk Software
No answers on this topic
Citrix
Easy to understand and learn at my own pace
Read full review
Implementation Rating
AnyDesk Software
No answers on this topic
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
Read full review
Citrix
Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
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Scalability
AnyDesk Software
No answers on this topic
Citrix
Easily scalable
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Return on Investment
AnyDesk Software
  • Time cost saving:
  • As it can help to solve issues remotely it saves much time and effort while working
  • Minimal requirement:
  • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
  • Versatile:
  • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
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Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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ScreenShots