AnyDesk vs. Citrix DaaS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.1 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
Citrix DaaS
Score 8.2 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Pricing
AnyDeskCitrix DaaS
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Virtual Apps
$375
Offerings
Pricing Offerings
AnyDeskCitrix DaaS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Features
AnyDeskCitrix DaaS
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.3
28 Ratings
10% below category average
Citrix DaaS
-
Ratings
Screen sharing8.126 Ratings00 Ratings
File transfer6.528 Ratings00 Ratings
Instant message6.524 Ratings00 Ratings
Secure remote access with Smart Card authentication9.218 Ratings00 Ratings
Access to sleeping/powered-off computers7.622 Ratings00 Ratings
Over-the-Internet remote session7.326 Ratings00 Ratings
Initiate remote control from mobile7.225 Ratings00 Ratings
Remote management of servers & workstations7.323 Ratings00 Ratings
Remote Active Directory® management5.620 Ratings00 Ratings
Centralized management dashboard7.223 Ratings00 Ratings
Session record9.924 Ratings00 Ratings
Annotations6.521 Ratings00 Ratings
Monitoring and Alerts6.422 Ratings00 Ratings
Multi-platform remote control7.326 Ratings00 Ratings
Best Alternatives
AnyDeskCitrix DaaS
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
VMware Fusion
VMware Fusion
Score 8.3 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
VMware Fusion
VMware Fusion
Score 8.3 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.2 out of 10
VMware Fusion
VMware Fusion
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskCitrix DaaS
Likelihood to Recommend
8.1
(28 ratings)
8.9
(54 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(4 ratings)
Usability
9.5
(2 ratings)
8.2
(6 ratings)
Availability
-
(0 ratings)
8.4
(2 ratings)
Performance
-
(0 ratings)
7.4
(4 ratings)
Support Rating
9.3
(12 ratings)
7.9
(8 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.3
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(4 ratings)
Configurability
-
(0 ratings)
8.4
(2 ratings)
Ease of integration
-
(0 ratings)
2.4
(4 ratings)
Product Scalability
-
(0 ratings)
9.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
5.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
AnyDeskCitrix DaaS
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
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Citrix
Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
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Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
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Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Likelihood to Renew
AnyDesk Software
No answers on this topic
Citrix
Because it has been a mainstay of our business for many years.
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Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Reliability and Availability
AnyDesk Software
No answers on this topic
Citrix
Xendesktop did a great job with HA of all the components.
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Performance
AnyDesk Software
No answers on this topic
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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In-Person Training
AnyDesk Software
No answers on this topic
Citrix
I was self trained
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Online Training
AnyDesk Software
No answers on this topic
Citrix
Easy to understand and learn at my own pace
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Implementation Rating
AnyDesk Software
No answers on this topic
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
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Citrix
I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
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Scalability
AnyDesk Software
No answers on this topic
Citrix
Easily scalable
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Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
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Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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ScreenShots