AnyDesk vs. Citrix DaaS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.5 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
Citrix DaaS
Score 8.8 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Pricing
AnyDeskCitrix DaaS
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
Virtual Apps
$375
Offerings
Pricing Offerings
AnyDeskCitrix DaaS
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskCitrix DaaS
Features
AnyDeskCitrix DaaS
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
8.7
62 Ratings
10% above category average
Citrix DaaS
-
Ratings
Screen sharing9.560 Ratings00 Ratings
File transfer9.361 Ratings00 Ratings
Instant message8.754 Ratings00 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers6.843 Ratings00 Ratings
Over-the-Internet remote session9.158 Ratings00 Ratings
Initiate remote control from mobile8.450 Ratings00 Ratings
Remote management of servers & workstations9.047 Ratings00 Ratings
Remote Active Directory® management8.438 Ratings00 Ratings
Centralized management dashboard8.846 Ratings00 Ratings
Session record8.852 Ratings00 Ratings
Annotations7.744 Ratings00 Ratings
Monitoring and Alerts8.331 Ratings00 Ratings
Multi-platform remote control9.253 Ratings00 Ratings
Best Alternatives
AnyDeskCitrix DaaS
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
VMware Fusion
VMware Fusion
Score 7.2 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
VMware Fusion
VMware Fusion
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskCitrix DaaS
Likelihood to Recommend
9.0
(49 ratings)
8.0
(55 ratings)
Likelihood to Renew
9.8
(5 ratings)
8.2
(4 ratings)
Usability
9.1
(30 ratings)
9.0
(7 ratings)
Availability
-
(0 ratings)
8.4
(2 ratings)
Performance
-
(0 ratings)
7.4
(4 ratings)
Support Rating
8.5
(14 ratings)
7.9
(8 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.3
(2 ratings)
Implementation Rating
9.0
(1 ratings)
9.0
(4 ratings)
Configurability
8.0
(1 ratings)
8.4
(2 ratings)
Ease of integration
-
(0 ratings)
2.4
(4 ratings)
Product Scalability
-
(0 ratings)
9.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
5.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(2 ratings)
User Testimonials
AnyDeskCitrix DaaS
Likelihood to Recommend
AnyDesk Software
AnyDesk is very easy to configure and allows unlimited implementation frequency. The product is highly compatible with other systems and has responsive customer support services. Ease of setup and deployment. Availability of multi-screen support and unlimited accessibility. AnyDesk software has affordable pricing and can be tailored for specific user needs.
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Citrix
DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
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Pros
AnyDesk Software
  • It allows you to troubleshoot and fix system issues remotely
  • It enables you to give online training and presentations to your team and record it for future use.
  • It enhances you remote support experience with advanced tools
  • It offers affordable remote support solution
  • It offers higher availability
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Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Likelihood to Renew
AnyDesk Software
This is the best remote access tool to any pc/laptop/desktop. We can make sure that we are 24/7 monitored, connected and if any technical problem arises, there can be a solution remotely with the help of AnyDesk. As AnyDesk has a remote access tool, it is easy to show clients how to do simple technical tasks on their remote pc/laptop just by loggin in from abroad
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Citrix
Because it has been a mainstay of our business for many years.
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Usability
AnyDesk Software
AnyDesk is easy to use; all its functions are visible, and the buttons with icons are easy to identify. It is very intuitive to use; no prior training is needed for its use or configuration. The functions are designed to be basic and easy to use, and it doesn't matter what operating system you have; it is cross-platform, so it doesn't have many limitations. stem you have; it is cross-platform, so it doesn't have many limitations.
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Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Reliability and Availability
AnyDesk Software
No answers on this topic
Citrix
Xendesktop did a great job with HA of all the components.
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Performance
AnyDesk Software
No answers on this topic
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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In-Person Training
AnyDesk Software
No answers on this topic
Citrix
I was self trained
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Online Training
AnyDesk Software
No answers on this topic
Citrix
Easy to understand and learn at my own pace
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Implementation Rating
AnyDesk Software
Its easy to implement
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Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
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Citrix
Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
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Scalability
AnyDesk Software
No answers on this topic
Citrix
Easily scalable
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Return on Investment
AnyDesk Software
  • With AnyDesk in place, it is always possible to offer remote IT support and maintenance, which ensures continuity of operations.
  • With AnyDesk in place, our teams can work remotely from any location, saving time and ensuring business operations never stop.
  • It is an affordable remote access solution that has saved us money. It is true value for money.
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Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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ScreenShots