What users are saying about
30 Ratings
2 Ratings
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Score 4.9 out of 101
30 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Apica WebPerformance

It's a good starter solution, but it was difficult to maintain. Often, the vendor wanted to use us as a guinea pig for upgrades and then writing the upgrade document based on what they found/broke/etc with our environment. I prefer late adopter.
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Pingdom

If you are looking to take your page speed optimization to the next level, Pingdom is a great tool. It is very valuable at helping to identify issues, benchmark your pefromance and check to see the results of your optimization efforts. If you aren't using other uptime alert and server monitoring tools, those features will be very beneficial
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Feature Rating Comparison

Monitoring Tasks

Apica WebPerformance
Pingdom
8.2
Remote monitoring
Apica WebPerformance
Pingdom
9.2
Network device monitoring
Apica WebPerformance
Pingdom
8.4
Multiple Server Monitoring
Apica WebPerformance
Pingdom
6.7
Multi-device monitoring
Apica WebPerformance
Pingdom
7.4
Automated alerts and notifications
Apica WebPerformance
Pingdom
9.2

Management Tasks

Apica WebPerformance
Pingdom
8.0
Patch Management
Apica WebPerformance
Pingdom
6.0
Service configuration management
Apica WebPerformance
Pingdom
8.0
Software and hardware inventory
Apica WebPerformance
Pingdom
8.0
Policy-based automation
Apica WebPerformance
Pingdom
10.0

Reporting

Apica WebPerformance
Pingdom
7.5
Performance data reports
Apica WebPerformance
Pingdom
7.6
Customizable reporting
Apica WebPerformance
Pingdom
6.5
Data visualization
Apica WebPerformance
Pingdom
8.3
Risk analysis
Apica WebPerformance
Pingdom
7.5

Security

Apica WebPerformance
Pingdom
7.6
Data backup and recovery
Apica WebPerformance
Pingdom
7.5
Antivirus and malware management
Apica WebPerformance
Pingdom
7.0
Adinistraor access control
Apica WebPerformance
Pingdom
8.3

Pros

Apica WebPerformance

  • It is an easy-to-use product and you can build out checks with Firefox Selenium IDE (no longer supported). A good measure of availability.
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Pingdom

  • Customizable alerting: Allows text and email alerts that can be set up to run as many times as you wish and as frequently as you wish so that you can scale down or up accordingly to your use-case.
  • Integrations: We have integrated third-party applications such as Tibco products and Slack to bring alerting into our messaging system (Slack) and do alerting off of specific report run-times (Tibco products)
  • Communication: It offers groups of users that can be selected to alert based on a time interval so that we can alert teams based on the severity of the issue.
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Cons

Apica WebPerformance

  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • It filled a gap in monitoring for us, but we're looking to move on.
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Pingdom

  • An easy way to update a mass group of alerts instead of one-by-one edits
  • Our less IT-oriented teams sometimes have a hard time understanding what the alerts mean, but that is a user education issue we should probably address ourselves to better explain purposes of alerts.
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Likelihood to Renew

Apica WebPerformance

No score
No answers yet
No answers on this topic

Pingdom

Pingdom 10.0
Based on 4 answers
Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
Ted White profile photo

Usability

Apica WebPerformance

No score
No answers yet
No answers on this topic

Pingdom

Pingdom 9.3
Based on 4 answers
Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance

Apica WebPerformance

No score
No answers yet
No answers on this topic

Pingdom

Pingdom 6.0
Based on 1 answer
Interface is unnecessarily complicated and frequently responds slowly.
Ted White profile photo

Support

Apica WebPerformance

No score
No answers yet
No answers on this topic

Pingdom

Pingdom 7.8
Based on 5 answers
We have very rarely needed to contact support and the product is well-documented. There are a number of helpful articles and FAQs that will solve your issues right away. Support is timely and reasonable. The product has been easy to use and has required very little in the way of support.
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Alternatives Considered

Apica WebPerformance

Seemed to work well, but we didn't want to do a long renewal. Other products are maturing and better integrated with our systems. It works for now, but we're looking to replace it.
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Pingdom

I wasn't part of the selection process but I can say that the user-friendliness for a slightly technical person and the level of detail and reporting makes it better than the other ones I've worked with. I've heard of better ones in the market like Pingometer and up-down, but I haven't used them.
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Return on Investment

Apica WebPerformance

  • Got visibility into availability other than relying on just canary pages.
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Pingdom

  • Excellent site monitoring allowing us to take necessary steps instantly to address outage or downtimes, thus keeping steady up time for our website customers
  • Detailed enough to get reasons of outages, which then lets us liaise with 3rd parties if necessary and to even get compensations in the event of missing SLAs
  • Negative: we still need to rely on our technical team to understand the reports from Pingdom
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Pricing Details

Apica WebPerformance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pingdom

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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