What users are saying about
6 Ratings
11 Ratings
6 Ratings
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Score 8.7 out of 101
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

Likelihood to Recommend

App Data Room

ADR is a great interactive tool for B2B businesses that sales deals one-on-one with the customer. I don't think it would be well suited for B2C businesses because of the need and cost for individual licenses per user. I would highly recommend this tool to B2B companies that practice traditional sales with a technological edge.
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Chorus.ai

I think this tool is great for assessing yourself, especially as someone who is newer to a company. It's often uncomfortable to listen to a recording of yourself, but it's amazing how many things you'll notice when you go back to a call you were JUST on. You start to be more conscious of the fillers (uh, um, like) that you might use, or how long-winded your questions can get. It helps with your speech and communication overall. It's also a great way to highlight great conversations that reps are having, and to share them with the organization. Sometimes reps are not great at sharing these things themselves or may not recognize that they did anything exceptional, but a manager can easily pull a conversation to implement best practices.
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Pros

App Data Room

  • Content Mangement System - Our Marcom department is able to maintain and update the app in real-time and push updates directly to our team without going to an outside vendor. The CMS has a great UI/UX and is easy to use and maintain.
  • What's New Feature - Our sales team can easily see every time we make additions or updates.
  • 3D capabilities - the ability to use animation image sequences on the app really impresses our customers.
  • Support - ADR provides great support.
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Chorus.ai

  • I love that Chorus.ai makes searching for keywords within calls so easy. The calls are transcribed (pretty accurately, too) so their search function is super useful!
  • Chorus does a good job of organizing calls by specific accounts/opportunities so you can quickly locate prior conversations.
  • It's very easy to share calls and even snippets of calls by sending hyperlinks to those within your organization.
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Cons

App Data Room

  • I wish the App UI was the same across all platforms. The app looks different on Windows than iOS.
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Chorus.ai

  • Non-English speakers but that is a hard one!
  • I'd love to see a little more focus on the outward facing applications (i.e. how the call can be used, dissected and shared to prospects). Right now this is possible but I'd love to be able to differentiate between internal notes and external notes I want the customer to see.
  • Live notetaker or connection with zoom so I can signpost notes in real time.
Dailius Wilson profile photo

Likelihood to Renew

App Data Room

App Data Room 9.0
Based on 1 answer
App Data Room has been instrumental in allowing our sale representatives to present up-to-date and innovative marketing collateral to potential customers. A second value add is that our Marketing Department is able to create and upload the most current material to the app so that our sales representatives have access to the most up-to-date information to present to our customers.
Stan Pflueger profile photo

Chorus.ai

No score
No answers yet
No answers on this topic

Usability

App Data Room

App Data Room 10.0
Based on 1 answer
Overall, the App Data Room product is easy to use. Our Marketing Department is able to quickly upload updated and new material once they create the documents. Users are able to quickly find material filed by subject matter. Once the appropriate material is located, it can be presented on their iPad and emailed to prospective customers who indicate interest in the products.
Stan Pflueger profile photo

Chorus.ai

No score
No answers yet
No answers on this topic

Support

App Data Room

App Data Room 9.0
Based on 1 answer
The few support requests that we have submitted have been resolved within 2 business days. The App Data Room staff has also been responsive to suggestions from our staff to upgrade the product - specifically in the area of analytics.
Stan Pflueger profile photo

Chorus.ai

No score
No answers yet
No answers on this topic

Implementation

App Data Room

App Data Room 10.0
Based on 1 answer
No, key insights. Implementation was easy. The App Data Room staff hosted initial training sessions for our support personnel, and then these support persons conducted training and support sessions for our users.
Stan Pflueger profile photo

Chorus.ai

No score
No answers yet
No answers on this topic

Alternatives Considered

App Data Room

We've used custom developed tools in the past but the upfront cost is very high and the solution we had was very costly to update. We did not have a CMS previously so real-time updates were unheard of. App Data Room has all of the features we previously had plus so much more.
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Chorus.ai

At the end of the day, a sales company has to have an amazing sales process. I think that is what Joe Caprio and the sales team at Chorus has created. We felt that compared with other vendors like Gong—as an emerging company—perhaps they were the most eager to secure our business. I always think the sales journey is also a good indicator of what the customer success process will also be like.
Dailius Wilson profile photo

Return on Investment

App Data Room

  • I don't have any hard numbers. But all I get are good reviews and compliments from our sales team and customers who interact with ADR.
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Chorus.ai

  • Chorus has helped me be more crisp with my communication to clients after listening to myself time and time again.
  • Chorus allowed me to pick up specific value messages or replicate stories that I know really resonate with specific customers.
No photo available

Screenshots

Pricing Details

App Data Room

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Chorus.ai

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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