What users are saying about

AppDynamics

40 Ratings

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279 Ratings

AppDynamics

40 Ratings
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Score 7.8 out of 101

NetSuite<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

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Likelihood to Recommend

AppDynamics

Errors ranging from JavaScript errors to database errors are shown within the dashboard. The only problem is that setting up the alert for all the different kinds of possible errors isn't always as straight forward as it could be. For example the JavaScript errors, a way to document and report on all of them over a set period of time should be an easy one to set up.
Adam Rooney profile photo

NetSuite

As a huge fan and advocate of single (or few) systems, I think NetSuite is a great solution for most 30+ employee companies that have a need to operate in the cloud. The cost and effort to integrate multiple systems (even if they're really good point solutions) rarely outweighs the value of a single system.
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Feature Rating Comparison

Application Performance Management

AppDynamics
8.2
NetSuite
Application monitoring
AppDynamics
9.3
NetSuite
Database monitoring
AppDynamics
7.2
NetSuite
Threshold alerts
AppDynamics
8.9
NetSuite
Predictive capabilities
AppDynamics
7.4
NetSuite
Application performance management console
AppDynamics
8.3
NetSuite
Collaboration tools
AppDynamics
8.4
NetSuite

Payroll Management

AppDynamics
NetSuite
8.0
Pay calculation
AppDynamics
NetSuite
9.0
Benefit plan administration
AppDynamics
NetSuite
7.0
Direct deposit files
AppDynamics
NetSuite
8.1
Salary revision and increment management
AppDynamics
NetSuite
7.1
Reimbursement management
AppDynamics
NetSuite
8.9

Customization

AppDynamics
NetSuite
7.7
API for custom integration
AppDynamics
NetSuite
8.0
Plug-ins
AppDynamics
NetSuite
7.4

Security

AppDynamics
NetSuite
8.8
Single sign-on capability
AppDynamics
NetSuite
8.9
Role-based user permissions
AppDynamics
NetSuite
8.8

Reporting & Analytics

AppDynamics
NetSuite
8.4
Dashboards
AppDynamics
NetSuite
8.3
Standard reports
AppDynamics
NetSuite
8.4
Custom reports
AppDynamics
NetSuite
8.5

General Ledger and Configurable Accounting

AppDynamics
NetSuite
7.3
Accounts payable
AppDynamics
NetSuite
8.6
Accounts receivable
AppDynamics
NetSuite
8.7
Global Financial Support
AppDynamics
NetSuite
7.7
Primary and Secondary Ledgers
AppDynamics
NetSuite
9.0
Intercompany Accounting
AppDynamics
NetSuite
8.4
Localizations
AppDynamics
NetSuite
8.1
Journals and Reconciliations
AppDynamics
NetSuite
8.7
Enterprise Accounting
AppDynamics
NetSuite
8.4
Configurable Accounting
AppDynamics
NetSuite
8.3
Centralized Rules Framework
AppDynamics
NetSuite
7.7
Standardized Processes
AppDynamics
NetSuite
8.2

Inventory Management

AppDynamics
NetSuite
7.9
Inventory tracking
AppDynamics
NetSuite
8.3
Automatic reordering
AppDynamics
NetSuite
7.5
Location management
AppDynamics
NetSuite
8.3
Manufacturing module
AppDynamics
NetSuite
7.3

Order Management

AppDynamics
NetSuite
8.5
Pricing
AppDynamics
NetSuite
8.3
Order entry
AppDynamics
NetSuite
8.5
Credit card processing
AppDynamics
NetSuite
8.5
Cost of goods sold
AppDynamics
NetSuite
8.4
Order Orchestration
AppDynamics
NetSuite
8.4
End-to-end order visibility
AppDynamics
NetSuite
8.6
Order exception Resolution
AppDynamics
NetSuite
8.7

Subledger and Financial Process

AppDynamics
NetSuite
7.9
Automated Invoice Processing
AppDynamics
NetSuite
8.3
Shared Services Payments
AppDynamics
NetSuite
8.2
Billings Management
AppDynamics
NetSuite
8.3
Customer Receipt Applications
AppDynamics
NetSuite
7.9
Customer Collections
AppDynamics
NetSuite
7.7
Revenue Recognition
AppDynamics
NetSuite
8.1
Cash Management
AppDynamics
NetSuite
7.6
Asset Management
AppDynamics
NetSuite
7.8
Travel & Expense Management
AppDynamics
NetSuite
6.8
Budgetary Control & Encumbrance Accounting
AppDynamics
NetSuite
7.8
Period Close
AppDynamics
NetSuite
8.3
Transactions Tax
AppDynamics
NetSuite
7.7
Subledger Reconciliations
AppDynamics
NetSuite
8.0
3rd Party Accounting Systems
AppDynamics
NetSuite
8.7

Project Financial Management

AppDynamics
NetSuite
7.6
Budgeting and Forecasting
AppDynamics
NetSuite
7.5
Project Costing
AppDynamics
NetSuite
7.1
Cost Capture
AppDynamics
NetSuite
7.2
Capital Project Management
AppDynamics
NetSuite
6.2
Customer Invoicing
AppDynamics
NetSuite
8.2
Customer Contract Compliance
AppDynamics
NetSuite
9.4
Project Revenue Recognition
AppDynamics
NetSuite
8.2
Project Financial Performance Analysis
AppDynamics
NetSuite
7.5
Project Financials Dashboard
AppDynamics
NetSuite
7.3
Real-time Financial Reporting
AppDynamics
NetSuite
8.3
Embedded Business Intelligence
AppDynamics
NetSuite
8.0
Project Planning Collaboration
AppDynamics
NetSuite
6.7

Project Execution Management

AppDynamics
NetSuite
5.7
Project Planning and Scheduling
AppDynamics
NetSuite
7.5
Project Manager Dashboard
AppDynamics
NetSuite
6.8
Resource Manager Dashboard
AppDynamics
NetSuite
7.0
Task Insight for Project Managers
AppDynamics
NetSuite
4.6
Project Manager Mobile Functionality
AppDynamics
NetSuite
1.0
Team Member Task Collaboration
AppDynamics
NetSuite
3.1
Team Member Mobile Functionality
AppDynamics
NetSuite
5.5
Real-Time Project Reporting
AppDynamics
NetSuite
7.6
Absence Management
AppDynamics
NetSuite
4.0
Product Lifecycle Management
AppDynamics
NetSuite
10.0

Grants Management

AppDynamics
NetSuite
9.3
Spending Control
AppDynamics
NetSuite
9.0
Indirect Cost Management
AppDynamics
NetSuite
9.0
Billing
AppDynamics
NetSuite
10.0

Procurement

AppDynamics
NetSuite
7.6
Sourcing Team Collaboration
AppDynamics
NetSuite
9.0
Sourcing Analysis
AppDynamics
NetSuite
7.0
Bids Analyzed and Compared
AppDynamics
NetSuite
8.0
Catalog Shopping E-Commerce for Employees
AppDynamics
NetSuite
9.0
Contract Authoring
AppDynamics
NetSuite
7.1
Contract Compliance Management
AppDynamics
NetSuite
8.0
Contract History
AppDynamics
NetSuite
8.0
Contract Renewal Automation
AppDynamics
NetSuite
7.0
Contract Repository
AppDynamics
NetSuite
7.0
Contract Standardization and Enforcement
AppDynamics
NetSuite
6.0
Electronic Signatures
AppDynamics
NetSuite
8.0
Invoice Automated Matching
AppDynamics
NetSuite
7.4
Purchasing Risk and Compliance Management
AppDynamics
NetSuite
9.0
Requisitions-to-Purchase Orders Integrated
AppDynamics
NetSuite
7.6
Spend Compliance Management
AppDynamics
NetSuite
6.4
Supplier Assessment
AppDynamics
NetSuite
7.5
Supplier Communication and Collaboration
AppDynamics
NetSuite
8.0
Supplier Management
AppDynamics
NetSuite
7.7
Supplier Portal
AppDynamics
NetSuite
6.0

Risk Management

AppDynamics
NetSuite
7.6
Risk Repository
AppDynamics
NetSuite
8.0
Control Management
AppDynamics
NetSuite
9.5
Control Mapping
AppDynamics
NetSuite
9.0
Issue Detection
AppDynamics
NetSuite
6.0
Automatic Notification
AppDynamics
NetSuite
7.0
Remediation and Certification
AppDynamics
NetSuite
6.0

Logistics

AppDynamics
NetSuite
8.3
Transportation Planning and Optimization
AppDynamics
NetSuite
9.3
Transportation Sourcing Management
AppDynamics
NetSuite
9.7
Transportation Process Integration
AppDynamics
NetSuite
9.3
Transportation Execution Management
AppDynamics
NetSuite
9.0
Freight Payment Automation
AppDynamics
NetSuite
9.0
Trade Management
AppDynamics
NetSuite
8.9
Trade Regulatory Compliance Management
AppDynamics
NetSuite
7.0
Customs Entry Management
AppDynamics
NetSuite
8.9
Customs Document Management
AppDynamics
NetSuite
7.0
Customs Document Collaboration
AppDynamics
NetSuite
6.0
Fulfillment Management
AppDynamics
NetSuite
8.2
Inventory Visibility
AppDynamics
NetSuite
8.3
Warehouse Workforce Management
AppDynamics
NetSuite
7.6

Manufacturing

AppDynamics
NetSuite
7.6
Production Process Design
AppDynamics
NetSuite
7.0
Supply Chain Business Flows
AppDynamics
NetSuite
8.0
Production Management
AppDynamics
NetSuite
8.0
Contracted Manufacturing Management
AppDynamics
NetSuite
8.0
Configuration Management
AppDynamics
NetSuite
8.0
Work Definition
AppDynamics
NetSuite
7.0
Work Execution
AppDynamics
NetSuite
6.0
Advanced Fulfillment
AppDynamics
NetSuite
7.0
Manufacturing Costs
AppDynamics
NetSuite
9.5

Supply Chain

AppDynamics
NetSuite
8.6
Forecasting
AppDynamics
NetSuite
7.8
Inventory Planning
AppDynamics
NetSuite
7.7
Multi-tier Supply Chain Planning
AppDynamics
NetSuite
9.3
Performance Monitoring
AppDynamics
NetSuite
9.5

Product Lifecycle Management

AppDynamics
NetSuite
7.9
Ideation Management
AppDynamics
NetSuite
8.0
Requirements Management
AppDynamics
NetSuite
8.0
Proposal Management
AppDynamics
NetSuite
8.0
Innovation Portfolio Management
AppDynamics
NetSuite
8.0
Product Master Data Management
AppDynamics
NetSuite
7.0
Vendor Portal
AppDynamics
NetSuite
8.3
Project Portfolio Management
AppDynamics
NetSuite
8.0

Pros

  • The in production focus is helping IT operations in real world situations.
  • Monitor, troubleshoot and report on complex application issues to increase end user experience.
  • Speed up MTTI by up to 80%.
No photo available
  • NetSuite does a good job at handling a lot of data and then organizing it into different tabs for each company or contact record.
  • NetSuite makes it easy to look up information on every contact we have and see their status or recent activity with our company or salesperson.
  • NetSuite provides Marketing with a lot of useful fields such as Lead Source which is valuable for tracking ROI in our marketing efforts.
Billy Barker profile photo

Cons

  • It's pretty slow to learn all of the capabilities
Ian Macintosh profile photo
  • I do not like the way they display Lists of information. Instead of one-click you have to make two clicks in order to see the List. Then after that the lists are split into groups of 25 items and going through lists that have hundreds of items takes forever, especially if you were wanting to multi-select items that our not within the same 25 displayed items.
  • NetSuite recently updated the way email templates work. Now when I try to make changes to them they force me to convert them to a different scriptable format which in return breaks some of the template and most of the variable/inserted fields.
  • Some days the site is really slow and simple tasks take forever to load.
Billy Barker profile photo

Likelihood to Renew

No score
No answers yet
We are a reseller of appdynamics
No photo available
NetSuite8.0
Based on 22 answers
We are happy with Netsuite. It is ingrained into our processes and runs smoothly. Even if we weren't completely happy, software conversions are tough and would require a very compelling reason
Dave Olsen profile photo

Usability

No score
No answers yet
No answers on this topic
NetSuite9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
NetSuite9.4
Based on 13 answers
NetSuite has a published 99.5% uptime guarantee
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
NetSuite7.7
Based on 12 answers
In my experience, NetSuite's server and network performance has been good
Rob Gottschalk profile photo

Support

No score
No answers yet
No answers on this topic
NetSuite1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz profile photo

Online Training

No score
No answers yet
No answers on this topic
NetSuite8.0
Based on 7 answers
Usually use pretty simplistic business cases, but instructors are able to handle more in-depth questions.
No photo available

Implementation

No score
No answers yet
No answers on this topic
NetSuite7.3
Based on 9 answers
We initially tried to have NetSuite implement but we did not have a lot of success. They didn’t want to put in all of our historical sales order data, and at the time, we had a lot of 3-5 yr contracts that would have been on a spreadsheet.

We hired a contractor called Jim Gamble to come in house and help with the implementation . Jim now works at BridgePoint Consulting. I would recommend him. He had an accounting background and understand systems. The NetSuite consultants didn’t understand our revenue model and how it worked. Jim did.

With the initial NetSuite team, we not satisfied at all. With Jim, we were very satisfied. One of the downfalls with NetSuite is that they had in their mind how it needs to be implemented, but didn’t take into account our considerations. At the time, their customers were much younger than us and didn’t have historical data. They also worked with companies that did one year contracts. They had no do desire to listen to our facts. With 800-900 customers with multi-year contracts, we would have been maintaining spreadsheets for numerous years. They weren’t willing at all to work with our specific situation. I understand they have best practices, but sometimes those best practices don’t fit the client. They didn’t have any out of the box thinking – very prescribed implementation
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Alternatives Considered

AppDynamics was trialled in a shoot-out between New Relic and Dynatrace and just about edged New Relic simply for the ability to drill down to the methods and lines of code in the error monitoring, which is an invaluable feature for a development manager. New Relic Insights provides slightly easier dashboarding and New Relic generally is easier to use, but AppDynamics just came out on top.
No photo available
NetSuite is far superior to these. NetSuite allows for integration with many other products making it very customizable. NetSuite is also much easier to use and set up as the user likes to make their process easier and more automated. NetSuite also makes it easier to have journal entries reviewed and when edits need to be made it is much easier in NetSuite.
Lisa Shapiro profile photo

Scalability

No score
No answers yet
No answers on this topic
NetSuite8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler profile photo

Return on Investment

  • It has had a positive impact because anytime there is an issue, we go to AppDynamics first to see what the root cause could have been.
  • We have been providing transaction snapshots to vendors for troubleshooting.
  • So far, I have had nothing but positive feedback from other team members on the functionality and how other team members are using the application.
No photo available
  • For us, NetSuite being in the cloud has solved a whole list of issues we had by running the previous ERP on premise, like infrastructure, OS licenses, IT maintenance etc. All these costs were on top of the ERP software license.
  • Along with NetSuite adoption, we have simplified and optimized some of the business processes and procedures we were using, on finance and manufacturing side. One reason was because NetSuite is not supporting some of the aspects of these processes.
  • The implementation time was 40% longer than initially planned due to some NetSuite limitations/misunderstandings on finance side, which was causing delays of 3-4 months in paying the vendor bills.
Cristian Bodnarasec profile photo

Pricing Details

AppDynamics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

NetSuite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details