What users are saying about
3 Ratings
22 Ratings
3 Ratings
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Score 8.6 out of 101
22 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

appear.in

Good quality video conferencing with a small group of people.
Hernán Silva profile photo

Workzone

I think WorkZone is a great program for companies with simpler project management scenarios. It is not as well fitted for advertising agencies and how they operate internally and with clients
No photo available

Feature Rating Comparison

Project Management

appear.in
Workzone
6.7
Task Management
appear.in
Workzone
8.0
Resource Management
appear.in
Workzone
8.0
Gantt Charts
appear.in
Workzone
6.0
Scheduling
appear.in
Workzone
8.0
Workflow Automation
appear.in
Workzone
8.0
Team Collaboration
appear.in
Workzone
9.0
Support for Agile Methodology
appear.in
Workzone
8.0
Document Management
appear.in
Workzone
7.1
Email integration
appear.in
Workzone
1.4
Mobile Access
appear.in
Workzone
3.0
Timesheet Tracking
appear.in
Workzone
5.0
Change request and Case Management
appear.in
Workzone
10.0
Budget and Expense Management
appear.in
Workzone
5.0

Professional Services Automation

appear.in
Workzone
6.0
Project & financial reporting
appear.in
Workzone
6.0

Pros

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva profile photo
  • Allows for client reviews and sharing. WorkZone allows you to create a customizable interface for each of your clients.
  • Review process and note taking. WorkZone's review process on work is, in a word, amazing! For everyone that is included in a piece of work that is sent out, both internally and to your clients, an email chain is created. This pops up in everyone's email whenever a new response is added but it also is stored within the file/video you're commenting on. That comment log/discussion will be stored with that file until you delete it.
  • Ease of Use. WorkZone clearly marks 'parent folders' or main categories. One is called "client uploads" and that is where anything your client uploads for you to use or review will be stored. Also, as mentioned earlier, the private/hidden directory for internal use only is called "holding tank." This allows for peace of mind when it comes to having interns or junior employees upload a rough. You can rest easy knowing that anything in that folder cannot be accessed by anyone who is not marked as an employee/internal by an admin.
Daniel Joyce profile photo

Cons

  • Feature-wise, none that I can think of.
Hernán Silva profile photo
  • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
  • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
  • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
Daniel Joyce profile photo

Likelihood to Renew

appear.in3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva profile photo
Workzone1.4
Based on 8 answers
Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
No photo available

Usability

appear.in9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva profile photo
Workzone5.3
Based on 3 answers
For my line of work WorkZone was a nice stepping stone, but there are other management tools that have a better fit for my particular industry
No photo available

Reliability and Availability

No score
No answers yet
No answers on this topic
Workzone9.0
Based on 1 answer
Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
No photo available

Performance

No score
No answers yet
No answers on this topic
Workzone10.0
Based on 1 answer
I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
No photo available

Support

No score
No answers yet
No answers on this topic
Workzone10.0
Based on 1 answer
The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Workzone10.0
Based on 1 answer
The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
No photo available

Implementation

No score
No answers yet
No answers on this topic
Workzone9.0
Based on 1 answer
Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
No photo available

Alternatives Considered

appear.in was the least expensive alternative at the time my company used it. It included the right set of features for what we needed.
Hernán Silva profile photo
We selected WorkZone as we were seeking out a single source payroll provider for all our international locations to process payroll. Our payroll provider used WorkZone as the platform to upload secure data.
Debe Armstrong, CPP profile photo

Scalability

No score
No answers yet
No answers on this topic
Workzone5.2
Based on 2 answers
We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
No photo available

Return on Investment

  • It helped us to connect our team across continents in a very affordable way.
Hernán Silva profile photo
  • Single source platform to use for all processing of international payroll.
  • Simple tracking of all files uploaded by whom and when.
  • Excellent customer service.
Debe Armstrong, CPP profile photo

Pricing Details

appear.in

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workzone

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details