What users are saying about

AppFolio

5 Ratings

AppFolio

5 Ratings
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Score 9 out of 101

Property Matrix

1 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

AppFolio

AppFolio Property Manager is best suited when there are multiple people who must receive a specific report related to the on-site property management of a specific asset. This is where it excels the most. However, it can be tricky to export the data sometimes for use in modeling. A lot of the tinkering with numbers must be done within the program rather than externally.
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Property Matrix

Property Matrix has developed property management software that incorporates all the power of a highly technical accounting software with the conveniences of state-of-the-art check scanning capabilities. For years, I've struggled with the physical demands of check processing - receipt, delivery, recording and processing. Now I'm able to simplify all of these steps into just one encrypted scan. I'm also able to review every account from one convenient location - tenants, vendors, owners, accounts and check scanning are all accessible from the main screen. I'm able to review outstanding invoices, rent payments, management fees and so much more. It's very well suited for my business.
Debbie Dey profile photo

Pros

  • AppFolio excels at generating reports that are easy to read and understand
  • AppFolio is also easy to use, and provides userfriendly instructions
  • Customer support is helpful and analysts are often willing to spend much of their time to help clients learn the product
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  • I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
  • Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
  • Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
  • The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.
Debbie Dey profile photo

Cons

  • AppFolio does not have much room for customizability outside of the standard report format
  • Licensing is sometimes a problem, though the company is friendly about using trial accounts
  • Program often hangs on mobile devices
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  • I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.
Debbie Dey profile photo

Alternatives Considered

Each of the above have good features. I simply believe that AppFolio is the BEST I have ever used.
Robin Quick, CPM®, HCCP profile photo
No answers on this topic

Return on Investment

  • AppFolio has converted prospective clients to actual clients once they saw how my company could use the program to communicate with on-site property management teams and improve the communication and budgeting process.
  • AppFolio is expensive, especially for a small company, so that may have had some negative impact on the ROI.
  • Overall, AppFolio has also helped improve our ability as a company to communicate with asset manager levels.
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  • The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
  • Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
  • I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.
Debbie Dey profile photo

Screenshots

Property Matrix

Pricing Details

AppFolio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AppFolio Editions & Modules
AppFolio
Additional Pricing Details

Property Matrix

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$200
Property Matrix Editions & Modules
Property Matrix
Edition
Property Matrix
$11
1. Per Unit
Additional Pricing Details