AppFolio vs Property Matrix

• AppFolio excels at generating reports that are easy to read and understand
• AppFolio is also easy to use, and provides userfriendly instructions
• Customer support is helpful and analysts are often willing to spend much of their time to help clients learn the product

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• I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
• Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
• Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
• The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.

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• AppFolio does not have much room for customizability outside of the standard report format
• Licensing is sometimes a problem, though the company is friendly about using trial accounts
• Program often hangs on mobile devices

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• I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.

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• AppFolio has converted prospective clients to actual clients once they saw how my company could use the program to communicate with on-site property management teams and improve the communication and budgeting process.
• AppFolio is expensive, especially for a small company, so that may have had some negative impact on the ROI.
• Overall, AppFolio has also helped improve our ability as a company to communicate with asset manager levels.

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• The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
• Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
• I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.

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