What users are saying about
Top Rated
179 Ratings
20 Ratings
Top Rated
179 Ratings
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Score 8 out of 100
20 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

ARIS

In case you have a LOT of processes and know-how of these processes are not documented, thus making your company depend on specific people, ARIS is a good tool to document processes that manage complex relationships between functions, people, IT systems, input and output documents, and scenarios. It is also good for reporting, for example, once you complete documenting all your processes, you can simply get a response to "in what processes is Excel used?" because ARIS will give you just that, and is capable of more.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
ARIS
Visual Modeling
Appian
7.6
ARIS
Drag-and-drop Interfaces
Appian
8.2
ARIS
Platform Security
Appian
9.3
ARIS
Platform User Management
Appian
7.6
ARIS
Reusability
Appian
7.9
ARIS
Platform Scalability
Appian
8.6
ARIS

Reporting & Analytics

Appian
ARIS
7.1
Dashboards
Appian
ARIS
7.0
Standard reports
Appian
ARIS
7.7
Custom reports
Appian
ARIS
6.7

Process Engine

Appian
ARIS
6.6
Process designer
Appian
ARIS
8.0
Process simulation
Appian
ARIS
7.3
Business rules engine
Appian
ARIS
7.7
SOA support
Appian
ARIS
5.0
Process player
Appian
ARIS
6.0
Support for modeling languages
Appian
ARIS
6.0
Form builder
Appian
ARIS
6.0
Model execution
Appian
ARIS
6.7

Collaboration

Appian
ARIS
5.7
Social collaboration tools
Appian
ARIS
5.7

Content Management Capabilties

Appian
ARIS
8.3
Content management
Appian
ARIS
8.3

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

ARIS

  • BPMN, EPC based modelling of business processes
  • Enterprise Architecture modelling and consulting using support of TOGAF and ArchiMate with extended packages to ARIS BPA
  • Continuously evolving product based on upcoming and current industry trends
  • Supports IOT modelling and also cloud based infrastructure management
Kimaya Ghag | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

ARIS

  • Installation of ARIS to users
  • Management of user/architect accounts
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

ARIS

No score
No answers yet
No answers on this topic

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

ARIS

ARIS 7.0
Based on 1 answer
I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
Kimaya Ghag | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

ARIS

ARIS 8.0
Based on 4 answers
It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
Anonymous | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

ARIS

No score
No answers yet
No answers on this topic

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

ARIS

No score
No answers yet
No answers on this topic

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

ARIS

No score
No answers yet
No answers on this topic

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

ARIS

Features like SAP Solman Sync, Alfabet EA integration (another Software AG product) and a well defined framework for BPM or any consulting practice across any verticals or domains is useful in a consulting practice, whether it's TOGAF methodology, running a BPM Lifecycle or Six Sigma process analysis.
The vendor continuously brings updated versions to the market with bug fixes from earlier versions and fulfills users'/customer expectations, so they are inline with continuous improvement.
Kimaya Ghag | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

ARIS

  • Documentation of processes made it possible for anyone to see who does what, how and using what systems.
  • Dependency on specific people is eliminated.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

ARIS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ARIS Editions & Modules

On-premise Edition
ARIS Enterprisecontact us
    SaaS Edition
    ARIS Elements$1001
    ARIS Advanced$2001
    ARIS Enterprisecontact us
    1. designer
    Additional Pricing Details

    Rating Summary

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