What users are saying about
Top Rated
159 Ratings
3 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
3 Ratings
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Score 9.5 out of 101

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Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

Celonis

Perfect for accelerating analytical tools. I can not come up with a better alternative now. That is why I give it 10/10 points. It allows you to:
  • Understand what the processes look like in your company (if it runs SAP HANA)
  • Analyze global processes as well as details
  • Build and maintain process KPIs
  • Focus on specific, non-standardized processes
  • Focus on performance of branches, teams, external partnerts (if they use SAP HANA)
Viktor Mulac profile photo

Feature Rating Comparison

Reporting & Analytics

Appian
Celonis
10.0
Dashboards
Appian
Celonis
10.0
Standard reports
Appian
Celonis
10.0
Custom reports
Appian
Celonis
10.0

Process Engine

Appian
Celonis
10.0
Process designer
Appian
Celonis
10.0
Process simulation
Appian
Celonis
10.0
Process player
Appian
Celonis
10.0

Content Management Capabilties

Appian
Celonis
5.0
Content management
Appian
Celonis
5.0

Pros

  • The team we had to build the prototype (including the consultants from Appian) was fantastic. We implemented the prototype in three short Agile sprints (6 weeks in total), and the resulting prototype was high quality with lots of functionality of excellent quality.
  • Because Appian is a product suite, all the components worked seamlessly together - we had no issues with integration and could focus on the experience for the business customer, the concepts to prove and the problems we were there to solve.
Lynley Johnston profile photo
  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Viktor Mulac profile photo

Cons

  • We had such a short timeframe for implementing the prototype that we did not get an opportunity to explore the drag and drop business process modelling functionality - this is available in the Appian product, and would enable low code development, but I can't really comment on how good it is.
Lynley Johnston profile photo
  • It works with SAP HANA. Unfortunately, we did not succeed with connecting it to the older SAP versions
  • Working with data models is not easy. The data model has to be 100% correct, otherwise the results bring confusion (either visible or not visible) or the model does not provide any data
  • Support for all standard SAP modules
Viktor Mulac profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
Other prosed applications are under review or developement
Greg Crellin profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
Appian is very easy to use and configure, it's very customizable and takes seconds to move around user interfaces to suit.The process builder is drag and drop, which emphasizes the rapid development.
Leighton Rice profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
There are lots of materials online. However, it would be easier for users to have specific training and/or specific videos based on the projects they are working on.However, we are having 3rd party vendor (Bits in Glass Inc.) to provide us with support in Appian development. We are also going through various Appian training videos available online such as YouTube.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a matter of fact, I was not part of the selection process when Appian was selected for SADIE project. Appian was selected because of its quick application development capability. I heard - someone from the 3rd party development company mentioned - that anything can be built between 4-6 months (of course, enough time and adequate resource availability are factors to consider).
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Viktor Mulac profile photo

Return on Investment

  • Although I don't have direct access to ROI assessment, I feel if projects are managed well, Appian has the ability to deliver applications / deliverables quick enough to ensure quick ROI.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
  • Using Celonis speeds up the whole company by restructuring projects. It saves time and human work.
  • Celonis provides perfect transparency - as well as other process mining tools - but it goes further. It allows us to combine the process KPIs with, for example, cost or revenue data.
  • Enables us to make decisions based on real-life numbers.
Viktor Mulac profile photo

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Celonis

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Celonis More Information