What users are saying about
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Top Rated
161 Ratings
5 Ratings

Appian

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Top Rated
161 Ratings
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Score 7.6 out of 101
5 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Appian

Appian is very well suited for complex business processes. If implementing using traditional methods is daunting, then Appian would be a good alternative. It follows that simpler business processes would be a breeze. Also, it's well suited for situations where sharing data across processes/applications is likely. There's no need to "integrate" from Appian app to Appian app, so sharing data within the platform is trivial from a technical implementation perspective. Appian may not be as well suited for dealing with very large datasets (tens of thousands of records), it seems too much data may start taxing the system.
No photo available

Celonis

Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation
No photo available

Feature Rating Comparison

Low-Code Development

Appian
7.6
Celonis
Visual Modeling
Appian
7.1
Celonis
Drag-and-drop Interfaces
Appian
7.5
Celonis
Platform Security
Appian
8.8
Celonis
Platform User Management
Appian
7.8
Celonis
Reusability
Appian
7.8
Celonis
Platform Scalability
Appian
6.4
Celonis

Reporting & Analytics

Appian
Celonis
10.0
Dashboards
Appian
Celonis
10.0
Standard reports
Appian
Celonis
10.0
Custom reports
Appian
Celonis
10.0

Process Engine

Appian
Celonis
10.0
Process designer
Appian
Celonis
10.0
Process simulation
Appian
Celonis
10.0
Business rules engine
Appian
Celonis
10.0
SOA support
Appian
Celonis
10.0
Process player
Appian
Celonis
10.0
Support for modeling languages
Appian
Celonis
10.0
Model execution
Appian
Celonis
10.0

Collaboration

Appian
Celonis
7.0
Social collaboration tools
Appian
Celonis
7.0

Content Management Capabilties

Appian
Celonis
7.7
Content management
Appian
Celonis
7.7

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo

Celonis

  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)
Viktor Mulac profile photo

Cons

Appian

  • Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.
  • Graphical user interface could use some additional improvements but it has come a long way already.
  • Sites could use some additional modifications. Currently, the News Feed is not available on a site.
Helmut Arnold profile photo

Celonis

  • May shed a negative light on employees for deviating from the desired processes.
No photo available

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM profile photo

Celonis

No score
No answers yet
No answers on this topic

Usability

Appian

Appian 8.0
Based on 32 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo

Celonis

No score
No answers yet
No answers on this topic

Support

Appian

Appian 8.4
Based on 55 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.Recently I've needed to send in quite a few support tickets for various issues, none of them were critical and 2 or 3 of them were just questions. Each time I got a response very quickly and each time the help was what was needed.
No photo available

Celonis

No score
No answers yet
No answers on this topic

Implementation

Appian

Appian 8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo

Celonis

No score
No answers yet
No answers on this topic

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
No photo available

Celonis

I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.
Viktor Mulac profile photo

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston profile photo

Celonis

  • Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
  • Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.
No photo available

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Celonis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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