Apptio Cloudability vs. Datadog

I think if you are maybe small in your cloud spend and you're only in one cloud, I think you can probably get away with just using the cost management tool in that cloud vendor. I don't think it's necessary for everyone and I think you have to have enough optimizations to have your return on investment, but it's certainly suited if you plan to grow and you're still small, get it now and don't wait.

Incentivized

DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.

Incentivized

• In Analyzing the detailed analysis of the cloud costs usage specifically in terms of analyzing AWS CUR reports which consists of very huge files.
• In terms of offering the rich set of dimensions related to the resources across the clouds and sharing it to levels of personas
• It's good that APIs that allow integrations with other systems for data sharing and automation based on the organizational needs.
• Automation and policy enforcement especially in terms of activities like shutting down of the resources in the Non Business hours.

Incentivized

• APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
• Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
• Lightweight agent on hosts

Incentivized

• There is currently no ability to apply global filters over the data in cloudability. Rather users must go through a difficult process to create custom views which they are later able to apply over top of their datasets.
• Drill functionality does not really exists but appears to be more of an after though add-on. Yes you are able to "drill" but the visuals disappear and even the ability to export the more detailed information.

Incentivized

• We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
• Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
• I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.

Incentivized

If it were up to me, I would renew and dedicate additional resources to the product

Incentivized

Very strong tool, nearly as clunky as older tools like CloudCheckr and much more fully featured than newer tools like Pileus. It's easy to get started with drilling into data for experienced FinOps users; others end users have a learning curve, but I don't think that's specific to Apptio Cloudability. The biggest drawback I find is the tool is buggier than others (e.g. CloudHealth), and constantly having to refresh a browser makes for a poor user experience.

Incentivized

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

Incentivized

Only been 1 or 2 occaisions when not available, in 3 years

Incentivized

Afternoons tend to be a little slower, due to US traffic I assume

Incentivized

Very responsive, knowledgeable staff and quick resolutions to issues

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Training was adequate, but the real learning begins when you start using the product, like most things. All major functions were covered so as an entry point, was a good introduction to the product. The training pace was good as well, the areas were covered in decent depth, without being too much of an information overload.

Incentivized

Cloudability has more calculated fields for the CUR information, simplifying the reporting process. The performance of the tool for dashboarding and reporting is much faster as well as far more flexible. Being able to easily create reports and surface them to users with a few clicks provides much greater benefits over the dashboarding and reporting within CloudCheckr. CloudCheckr does have a more robust resource inventory reporting system with lots of services and data fields. Cloudy surfaces a great deal more opportunities for rightsizing than CloudCheckr too

Incentivized

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.

Incentivized

I wasn't personally involved, but all dealings with Apptio have been easy

Incentivized

Works as designed

Incentivized

• Positive - as our utilization of Cloud platforms has increased, getting better reporting has been a key objective and Cloudability has allowed us to achieve this.
• Positive - has allowed us to find opportunities for Cloud savings and improve our utilization of Cloud resources.

Incentivized

• Visibility into website issues and performance problems has improved our company communication.
• Handling and detecting site issues faster has improved customer satisfaction and retention.
• Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.

Incentivized