What users are saying about

ArchiOffice

3 Ratings

Tenrox

12 Ratings

ArchiOffice

3 Ratings
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Score 6.7 out of 101

Tenrox

12 Ratings
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Score 4.5 out of 101

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Likelihood to Recommend

ArchiOffice

Archioffice is only suitable for architect and interior design firms.
No photo available

Tenrox

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
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Feature Rating Comparison

Project Management

ArchiOffice
4.7
Tenrox
3.7
Task Management
ArchiOffice
3.2
Tenrox
3.0
Resource Management
ArchiOffice
3.0
Tenrox
3.0
Gantt Charts
ArchiOffice
3.0
Tenrox
8.0
Scheduling
ArchiOffice
3.1
Tenrox
3.0
Workflow Automation
ArchiOffice
4.0
Tenrox
2.0
Team Collaboration
ArchiOffice
2.9
Tenrox
1.0
Support for Agile Methodology
ArchiOffice
4.0
Tenrox
7.9
Support for Waterfall Methodology
ArchiOffice
4.0
Tenrox
6.9
Document Management
ArchiOffice
5.7
Tenrox
2.0
Email integration
ArchiOffice
2.9
Tenrox
2.0
Mobile Access
ArchiOffice
3.9
Tenrox
4.5
Timesheet Tracking
ArchiOffice
8.9
Tenrox
2.0
Change request and Case Management
ArchiOffice
7.0
Tenrox
5.2
Budget and Expense Management
ArchiOffice
9.8
Tenrox
1.0

Professional Services Automation

ArchiOffice
8.5
Tenrox
10.0
Quotes/estimates
ArchiOffice
5.0
Tenrox
Invoicing
ArchiOffice
9.8
Tenrox
10.0
Project & financial reporting
ArchiOffice
9.8
Tenrox
10.0
Integration with accounting software
ArchiOffice
9.6
Tenrox

Pros

  • Time tracking because you can account for almost every single minute of your day with detailed descriptions attached. The reporting of time came in very good use when clients questioned billing.
  • Robust billing portal that was pretty customizable.
  • Could track employee costs well once the correct numbers were placed into the system. Came in very handy for billing and company budgeting and projections.
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  • Tenrox synchronizes well with Microsoft Project. There is a seamless connection between both products.
  • The Tenrox website is easy to use and is very simple. This leaves room for little error when inputting your time spent on tasks.
  • Tenrox is easy to pick up, and you can train someone in less than 5 minutes. The learning curve is minimal so it is not hard to implement.
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Cons

  • The overall layout and physical design of the portals could be simplified greatly. The program is anything but intuitive to use.
  • I found myself clicking what felt like a 1,000 times just to complete one small task. Billing was very cumbersome and the program did not integrate smoothly with Quickbooks as was previously promised.
  • Saving and making templates for billing etc. was a tedious process that also cost extra!
  • The program is as good as what you put into it, but they designed the software for a more particular one-sided way to work and manage, so it made customizing a project to your companies methods tricky.
  • Overall a very cumbersome program that looks as if it was designed at the start of the millennium and note 16 years into it.
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  • Integration with Salesforce would be nice. It looks like this product exists, but is not a part of the Tenrox product that I am using. It would be nice if this were a default feature.
  • I believe the web portal takes up too much screen real estate, and it would be cool if it was configurable to lower the resolution for smaller screens.
  • An overview on who is assigned to what task that can be seen via the Tenrox portal would be perfect. Sometimes I am not sure what dates the developers put their times in. However, this is something that the Tenrox admin here can see, so maybe it is configurable for all users to see.
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Tenrox7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
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Usability

No score
No answers yet
No answers on this topic
Tenrox8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
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Support

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Tenrox9.0
Based on 1 answer
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
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Alternatives Considered

I love Harvest, especially compared to Archioffice. It's very intuitive, simply designed and easy to use. Perhaps the billing isn't as robust or customizable as Archi, but I would take it over Archi any day.
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I was not part of the selection process just use the tool for my job
Caitlin Hurley profile photo

Return on Investment

  • It positively organized our time tracking and the reporting was robust enough to use for client meetings.
  • It negatively took up more time to do certain tasks that shouldn't be so time consuming.
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  • Tenrox helps us focus on the goal of completing and finalizing a project. It helps us keep track of the full project with the end in mind.
  • For the Finance team, it helps us price our products, because they can see how many hours are spent on certain tasks or types of products which can give us a competitive advantage in our sector.
  • Employee focus is key, we know what needs to be done, who needs to do it, and how many hours they should spend on it.
No photo available

Screenshots

Pricing Details

ArchiOffice

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Tenrox

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details