Arena.im vs. Khoros Care
Arena.im vs. Khoros Care
Product | Rating | Most Used By | Product Summary | Starting Price |
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Arena.im | N/A | Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers. | $99 per month | |
Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A |
Arena.im | Khoros Care | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Discounts available for annual subscription. | Pricing is variable based on the needs of the customer. | ||||||||||||||
More Pricing Information |
Arena.im | Khoros Care | |
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Top Pros |
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Top Cons |
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Arena.im | Khoros Care | |
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Small Businesses | Gist Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Arena.im | Khoros Care | |
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Likelihood to Recommend | 8.7 (3 ratings) | 7.7 (110 ratings) |
Likelihood to Renew | - (0 ratings) | 7.6 (77 ratings) |
Usability | - (0 ratings) | 6.5 (8 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 8.2 (10 ratings) |
In-Person Training | - (0 ratings) | 9.0 (2 ratings) |
Online Training | - (0 ratings) | 7.3 (1 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (69 ratings) |
Ease of integration | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (75 ratings) |
Arena.im | Khoros Care | |
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Likelihood to Recommend | Arena.im | Khoros (Formerly Spredfast + Lithium) |
Pros | Arena.im | Khoros (Formerly Spredfast + Lithium) |
Cons | Arena.im | Khoros (Formerly Spredfast + Lithium) |
Likelihood to Renew | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Usability | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Reliability and Availability | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Performance | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Support Rating | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
In-Person Training | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Implementation Rating | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Alternatives Considered | Arena.im | Khoros (Formerly Spredfast + Lithium) |
Scalability | Arena.im No answers on this topic | Khoros (Formerly Spredfast + Lithium) |
Return on Investment | Arena.im | Khoros (Formerly Spredfast + Lithium) |
ScreenShots | Khoros Care Screenshots |