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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ARIS

    Score8.7 out of 10
    N/ASoftware AG's Business Process Analysis Platform, ARIS, uses robust architecture and process management / analysis capability to drive integrations with the existing business processes along with information technology and SAP systems.

    $100

    designer

    Automation Hero

    Score10 out of 10
    N/AAutomation Hero is an intelligent automation platform from the company of the same name in San Francisco, that offers customized solutions to automating business processes and common customer requests while producing data-driven insights to augment employee decision making.N/A
    Pricing
    ARISAutomation Hero
    Editions & Modules
    ARIS Elements
    $100
    designer
    ARIS Advanced
    $200
    designer
    ARIS Enterprise
    contact us
    ARIS Enterprise
    contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    ARISAutomation Hero
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ARISAutomation Hero
    Considered Both Products
    Software AG
    No answer on this topic
    Automation Hero
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    60%
    Delivers good value for the price
    3 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ARISAutomation Hero
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ARIS and Automation Hero
    Feature
    ARIS
    9.1
    6 Ratings
    17% above category average
    Automation Hero
    -
    Ratings
    Dashboards7.96 Ratings00 Ratings
    Standard reports9.76 Ratings00 Ratings
    Custom reports9.86 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of ARIS and Automation Hero
    Feature
    ARIS
    7.4
    6 Ratings
    12% below category average
    Automation Hero
    -
    Ratings
    Process designer8.26 Ratings00 Ratings
    Process simulation8.66 Ratings00 Ratings
    Business rules engine6.46 Ratings00 Ratings
    SOA support7.55 Ratings00 Ratings
    Process player6.02 Ratings00 Ratings
    Support for modeling languages9.16 Ratings00 Ratings
    Form builder7.06 Ratings00 Ratings
    Model execution6.82 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of ARIS and Automation Hero
    Feature
    ARIS
    8.4
    6 Ratings
    1% above category average
    Automation Hero
    -
    Ratings
    Social collaboration tools8.46 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of ARIS and Automation Hero
    Feature
    ARIS
    9.3
    6 Ratings
    14% above category average
    Automation Hero
    -
    Ratings
    Content management9.36 Ratings00 Ratings
    Best Alternatives
    ARISAutomation Hero
    Small Businesses
    Process Street
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    IBM Robotic Process Automation
    Score8.4 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    UiPath Automation Platform
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ARISAutomation Hero
    Likelihood to Recommend
    8.7
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ARISAutomation Hero
    Likelihood to Recommend
    Software AG
    Well suited for enterprise architecture modeling where the intent to document elements beyond processes as well, such as risks and controls, KPIs, systems, org charts, etc. It also has the excellent capability of creating custom reports, hence if looking for various views right from summary to detailed, this is a great tool. It is less appropriate for implementing the processes as it is not very strong in BPMN.
    Read full review
    Automation Hero
    I recommend Automation Hero when you receive a lot of communications (email or fax) with a lot of attachments like documents or picture, for which there is a human operator that has to collect all the information from them and this information are basically always the same (same information, same fields, some pictures...). Automation Hero needs a little training to perform well, and this can be realized only if there is a large number of inputs. Instead, if your company manages few documents or only documents written by a human, I think Automation Hero isn't a good choice because the performance isn't good enough, and you have to dedicate too much time to the training (the value of Automation Hero is the possibility to arrange your activities quickly so if you need a lot of time, the solution is not so convenient). Also, in the classification field, I recommend Automation Hero if you have a lot of emails to manage and if you need the first classification of them before they are managed by humans (so, emails are always read by humans who provide answers, but the first step of the classification may be managed by the machine). In a few words, I think Automation Hero could work for large companies.
    Incentivized
    Read full review
    Pros
    Software AG
    • Query feature is excellent to extract information in a specific manner.
    • Ability to create custom reports.
    • Collaboration feature is very good.
    • Semantic checks to check validation errors.
    • cloud based central repository.
    Incentivized
    Read full review
    Automation Hero
    • Reading standard documents.
    • Identifies key words inside a text and provides automatic replies.
    • Emails classification.
    Incentivized
    Read full review
    Cons
    Software AG
    • Defining databases, use of entities and relationship diagrams, define data, like data models, there is still a part they could improve.
    • Providing more standard reports and improving on access rights and privileges functionality
    Incentivized
    Read full review
    Automation Hero
    • The user interface could be more detailed (Robin).
    • Also documents in txt or html format could be read.
    • The help section for clients could be integrated into the platform without switching from one to another.
    Incentivized
    Read full review
    Usability
    Software AG
    I am a BPM and Enterprise Architect Consultant and hence have been using different BPM and EA tools for consulting practice. Until now I have used Opentext Provision EA,Sparx EA, MS Visio and IBM Blueworks. All of the tools used are good and have their own unique features and capabilities. ARIS BPA is widely used by my current organization for different projects.
    Incentivized
    Read full review
    Automation Hero
    No answers on this topic
    Support Rating
    Software AG
    It has good, even complex functionality that is provided by its library and ability to create relations between items, yet it is not hard to use. Anyone can use it in a short time. It provides reporting abilities and good documentation with the availability of exporting options. The only drawback I have seen was user management/login issues.
    Incentivized
    Read full review
    Automation Hero
    No answers on this topic
    Alternatives Considered
    Software AG
    The Service area, they have been very useful. ARIS suite is covering number of applications. ARIS engine is very powerful and robust. The tool can be configured in many ways which can be beneficial but can be a curse at the same time. As a user, you need to apply this flexibility with care.
    Incentivized
    Read full review
    Automation Hero
    Automation Hero has a great support service for its customers. They are available to work closely with our team, especially for the first steps/first implementations, and they give us a team who is confident with our local native language. When there is something that goes wrong, they have quick answers for us, so we don't have to wait for the problem solutions.
    Incentivized
    Read full review
    Return on Investment
    Software AG
    • Documentation of processes made it possible for anyone to see who does what, how and using what systems.
    • Dependency on specific people is eliminated.
    Incentivized
    Read full review
    Automation Hero
    • Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
    • Better customer services for standard questions (speed reply).
    • Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).
    Incentivized
    Read full review
    ScreenShots

    ARIS Screenshots

    Screenshot of Start page of ARIS Elements.Screenshot of Modeling a BPMN diagram using the web-based ARIS designer.Screenshot of A process landscape in the ARIS portal.Screenshot of A customer journey landscape in the ARIS portal.Screenshot of The steps view of a process model, automatically generated, enriched with multi-media content. An easier way to get process knowledge to employees.Screenshot of A management dashboard in the ARIS portal.