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4 Ratings
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Score 8.4 out of 101
8 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

ManageEngine AssetExplorer

It is perfect for small to medium businesses looking for an inexpensive way to track and catalog all assets in their environment.
Christopher Treece, CISSP profile photo

KACE SMA

The KACE solution really shines for us in the Managed Service Provider arena, as it has allowed us an easy way to maintain support and control over our customer's endpoints. It is ideal for companies that have to manage a large number of hosts, whether internal only, or a mix of internal and external hosts - it allows segmenting hosts into organizations/groups so software/installations can be kept seperate from accidentally being installed where it shouldn't be. KACE's true purpose however is for the internal corporation, providing a built-in helpdesk and self-service portal to where employees can go to the portal, select from an available list of programs/tasks and have those programs installed or tasks ran automatically on their computer - whereas their permissions would not normally allow them to run themselves
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Feature Rating Comparison

IT Asset Management

ManageEngine AssetExplorer
6.0
KACE SMA
6.7
Software and hardware inventory tracking
ManageEngine AssetExplorer
8.0
KACE SMA
8.0
License management
ManageEngine AssetExplorer
4.0
KACE SMA
7.7
Asset lifecycle monitoring
ManageEngine AssetExplorer
8.0
KACE SMA
5.8
Contract management
ManageEngine AssetExplorer
5.0
KACE SMA
5.0
Asset relationship management
ManageEngine AssetExplorer
5.0
KACE SMA
7.0

Pros

  • Asset Discovery
Christopher Treece, CISSP profile photo
  • The KACE agent is incredibly easy to install and manage - it only requires an outbound port of TCP 443 from the customer, which is normally open, to allow function.
  • You are able to push files to the agents via definable locations, or you can push and install files on a schedule or immediately.
  • It has a separate scripting engine that allows you to write up scripts that perform logical tasks, such as ensuring a file is present before running a command, and remediation logic.
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Cons

  • Easier Navigation
Christopher Treece, CISSP profile photo
  • Administrative interface can be slow at times, and does require some decent PC specifications to run adequately.
  • The cost of the KACE solution can be very expensive depending on how many agents you plan to deploy
  • There is a learning curve in order to master KACE's capabilities - however Quest does provide lots of resources to dig into. It is not as intuitive as it could be.
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Alternatives Considered

Altiris is very daunting for users that have never worked with it. AssetExplorer was much easier to use for our team that had no experience with asset management.
Christopher Treece, CISSP profile photo
We liked having the helpdesk portion integrated with our hardware and software inventory instead of having 2-3 different discrete systems that wouldn't talk to each other.
Andy Anschutz profile photo

Return on Investment

  • Accurate inventory of corporate workstations
Christopher Treece, CISSP profile photo
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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Pricing Details

ManageEngine AssetExplorer

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

KACE SMA

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details