AT&T Workforce Manager vs. Corrigo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Workforce Manager
Score 10.0 out of 10
N/A
The AT&T Workforce Manager is a field service management and workforce scheduling solution that includes a set of modules and applications suited to the needs of service businesses (e.g. HVAC) that rely on field technicians.N/A
Corrigo
Score 7.4 out of 10
N/A
Corrigo, from JLL Technologies (acquired 2015) is a facilities and field service management (CMMS) software solution.N/A
Pricing
AT&T Workforce ManagerCorrigo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AT&T Workforce ManagerCorrigo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Best Alternatives
AT&T Workforce ManagerCorrigo
Small Businesses
Kickserv
Kickserv
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
TOPdesk
TOPdesk
Score 8.7 out of 10
Enterprises
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
TOPdesk
TOPdesk
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Workforce ManagerCorrigo
Likelihood to Recommend
10.0
(2 ratings)
8.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AT&T Workforce ManagerCorrigo
Likelihood to Recommend
AT&T
Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.
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JLL Technologies
Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.
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Pros
AT&T
  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
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JLL Technologies
  • KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer.
  • Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well.
  • PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules.
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Cons
AT&T
  • It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.
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JLL Technologies
  • Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product.
  • Managing users: his isn't the most intuitive process and could be simpler.
  • Support: once they get back to you, they can be very helpful but I find the wait time is too long.
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Support Rating
AT&T
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
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JLL Technologies
No answers on this topic
Alternatives Considered
AT&T
No answers on this topic
JLL Technologies
We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.
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Return on Investment
AT&T
  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
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JLL Technologies
  • It has helped us automate processes with multiple clients, making us (and them) more efficient
  • PM Scheduling and Reporting has saved us time and resources
  • We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource.
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ScreenShots