Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they…
$99
per month per user
Cisco Nexus Dashboard
Score 8.2 out of 10
N/A
Cisco Nexus Dashboard provides a simplified, centralized data center dashboard that enables businesses to manage their hybrid cloud network operations.
N/A
Pricing
Atera
Cisco Nexus Dashboard
Editions & Modules
MSP - Pro
$99
per month per user
MSP - Growth
$129
per month per user
IT Department - Professional
$149
per month per user
MSP - Power
$169
per month per user
IT Department - Expert
$169
per month per user
IT Department - Master
$199
per month per user
No answers on this topic
Offerings
Pricing Offerings
Atera
Cisco Nexus Dashboard
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Unlimited devices.
Prices per user, per month, billed annually.
As a one-person IT department, Atera is almost like having another person to help, especially as we integrate the AIT functionalities. We have several locations spread over nearly 200 miles, and Atera has enabled me to remote in and fix something that before would have had to wait until we could justify an all-day or overnight 300 mile round trip.
Cisco Nexus Dashboard Insights is a powerful network monitoring software. It may assist you in more effectively monitoring your network. With the program's assistance, we can detect a wide range of network flaws and irregularities. Furthermore, it eliminates an interruption in the services we offer our consumers while also allowing us to reduce our high rates. Technicians no longer need to utilize CLI to copy and paste hundreds of coding lines. If you want a powerful programmable management program for your next-generation data centre, this is the program for you.
Support, if you need them they are there and they always have the answers you need.
The AI scripting features allow you to really hit the ground running. You can give it a prompt and it will give you a script that will be very close to what you need. All you have to do is polish it up and test it out.
I love having the ability to use multiple remote access tools, in the event a machine has an issue with one of them, or if a cloud service goes down, you have a fallback.
The shared script library is an amazing resource for troubleshooting and streamlining.
The development teams are open to adding features and have done so frequently based on user requests.
With the latest version release of Cisco Nexus Dashboard to version 3.0.1 I can say that most of the features have already improved but one of the wishlists that I want for ND is the possibility of extracting lists of Anomaly.
Include older versions of Firmware in the list of choices when doing the firmware upgrade analysis, currently only the recommended is in the list of choices.
If possible, include all the prechecks in the Firmware pre-upgrade analysis same in the script provided by Cisco.
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
This has been a great platform to handle both service requests and device maintenance. Without it, we would have to do manual ticket creation through another platform that does not link with a RMM making the help desk inefficient and frustrating both Employees and the Executives of the company. The addition of AI makes all of this even easier!
For the end user, it is relatively easy to use. However, some training and practice is a must because the NSO is not as straightforward as the traditional router CLI. For the administrator, Cisco Network Service Orchestrator (NSO) is just like another program running on the Linux system--there is no big difference.
Great and effective automation functionalities and the tools on network security management are the best and easy data reports building. Cisco Nexus Dashboard Fabric Controller feature for the network monitoring and easy management of various services and even offers the best analytics and also powerful integration tools for easy data migration.
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
Atera was the clear winner for us. The interface and tools were very easy to learn and setup. Atera's licensing incorporates good feature sets and value levels. Some of the other products were difficult to setup and lacked good flow between tools. The value proposition was also not as good.
It's an upgrade from DCNM and worth looking into. We're trying to solve the issue of Creating and maintaining VLAN fabrics. Speed and ease of use are much better than other options. The app is great; the functionality is solid. Though It can have an improved UI, and user navigation could be simpler. It helps track your data and pipelines; you can set it up in different ways to monitor different flows about where its data is. It has in-built integration with Splunk, which is what was helpful.
The platform is very well done, and to date, I have had no complaints about the implementation of the platform and no security issues or vulnerabilities. Cisco in all its product releases new versions to resolve security issues or bugs that appear on the platform, this is a big plus.
We have been able to add new employees/devices without increasing my staff to support them.
The value of charging per technician verses per device cannot be stated enough. Without that pricing, I wouldn't be able to budget enough to pay for all of the things I get with Atera.
They have a customer portal which allows the end user to check on submitted tickets, open new tickets and recommend any new features.
From the experience of use, I can affirm that the tool improves the user experience since it reduced the time in the administration of the infrastructure, the prediction of events, as well as the suggestions for solving the problems.
all the aforementioned has been simplified thanks to the tool, in turn, it helps us to maintain the network in high availability.
The impact has been very positive due to the simplification of the administration, which in turn reduces the detection times, leading to a reduction in costs.
