What users are saying about
16 Ratings
16 Ratings
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Score 8.5 out of 100
9 Ratings
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Score 6.6 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Aternity

    Feature Set Not Supported
    N/A
    8.6

    NETSCOUT nGeniusONE

    86%
    NETSCOUT nGeniusONE ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Network monitoring

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Alerts

    N/A
    0 Ratings
    7.8
    78%
    5 Ratings

    Network capacity planning

    N/A
    0 Ratings
    9.0
    90%
    5 Ratings

    Packet capture analysis

    N/A
    0 Ratings
    9.6
    96%
    5 Ratings

    Network mapping

    N/A
    0 Ratings
    8.3
    83%
    4 Ratings

    Customizable reports

    N/A
    0 Ratings
    7.4
    74%
    5 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Hardware health monitoring

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Aternity Digital Experience Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    Aternity

    85%
    6 Ratings
    6.6

    NETSCOUT nGeniusONE

    66%
    5 Ratings

    Usability

    Aternity

    N/A
    0 Ratings
    6.5

    NETSCOUT nGeniusONE

    65%
    2 Ratings

    Support Rating

    9.1

    Aternity

    91%
    4 Ratings
    7.5

    NETSCOUT nGeniusONE

    75%
    4 Ratings

    Likelihood to Recommend

    Aternity

    We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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    NETSCOUT

    It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
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    Pros

    Aternity

    • Root cause finding/remediation (it goes beyond analysis).
    • Shows latency between applications and servers.
    • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
    Read full review

    NETSCOUT

    • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
    • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
    • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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    Cons

    Aternity

    • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
    • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
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    NETSCOUT

    • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
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    Pricing Details

    Aternity

    Starting Price

    Editions & Modules

    Aternity editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NETSCOUT nGeniusONE

      Starting Price

      Editions & Modules

      NETSCOUT nGeniusONE editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Aternity

        No answers on this topic

        NETSCOUT

        It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
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        Support Rating

        Aternity

        The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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        NETSCOUT

        We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
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        Alternatives Considered

        Aternity

        There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
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        NETSCOUT

        Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
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        Return on Investment

        Aternity

        • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
        • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
        • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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        NETSCOUT

        • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
        • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
        • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
        Read full review

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