What users are saying about

athenaClinicals

13 Ratings

Intergy EHR

14 Ratings

athenaClinicals

13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.6 out of 101

Intergy EHR

14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

Add comparison

Likelihood to Recommend

athenaClinicals

For a clinic setting I would rate the system much higher as that is the application that the program was designed to work for. The flow of the system works for a clinic but is cumbersome to use in a surgery center setting. We agreed to use this system because the clinics in our company used the system. It was helpful to have the ability to pull information from the clinic setting to the surgery center. When our clinics closed and only the surgery center continued to use the system, that value was gone.
Dale Bowman profile photo

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk profile photo

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Intergy EHR
5.8
Real-time eligibility verification
athenaClinicals
9.4
Intergy EHR
6.0
Claims management
athenaClinicals
8.4
Intergy EHR
8.0
Coding
athenaClinicals
9.2
Intergy EHR
1.0
Patient billing
athenaClinicals
8.4
Intergy EHR
5.0
Financial Reporting
athenaClinicals
5.9
Intergy EHR
9.0

Patient Scheduling

athenaClinicals
8.0
Intergy EHR
4.2
Rule-based scheduling
athenaClinicals
7.4
Intergy EHR
1.0
Automated appointment reminders
athenaClinicals
8.1
Intergy EHR
4.0
Automated patient check-in
athenaClinicals
8.0
Intergy EHR
7.6
Multi-location support
athenaClinicals
8.1
Intergy EHR
1.0
Calendar interface
athenaClinicals
8.1
Intergy EHR
7.6

Electronic Medical Records

athenaClinicals
8.3
Intergy EHR
4.3
Charting / document management
athenaClinicals
8.5
Intergy EHR
3.0
Templates
athenaClinicals
8.4
Intergy EHR
1.0
Patient portal
athenaClinicals
9.8
Intergy EHR
3.0
Mobile/tablet support
athenaClinicals
7.9
Intergy EHR
6.4
Fax integration
athenaClinicals
9.3
Intergy EHR
6.0
Integration with other EMR and PM systems
athenaClinicals
6.5
Intergy EHR
5.3
Workflow automation
athenaClinicals
7.6
Intergy EHR
1.0
Speech recognition
athenaClinicals
9.0
Intergy EHR
6.0
Customization
athenaClinicals
6.5
Intergy EHR
2.0
E-prescribing
athenaClinicals
9.3
Intergy EHR
9.0

Medical Security and Privacy

athenaClinicals
8.2
Intergy EHR
5.8
HIPPA compliance
athenaClinicals
8.2
Intergy EHR
5.0
Role-based permission levels
athenaClinicals
9.3
Intergy EHR
8.0
Data backups and redundancy
athenaClinicals
8.1
Intergy EHR
3.0
Local mode / networking failsafe
athenaClinicals
7.5
Intergy EHR
7.2

Workflow and Scale

athenaClinicals
8.4
Intergy EHR
1.3
Task tracking
athenaClinicals
8.1
Intergy EHR
2.0
Specialty-specific workflows
athenaClinicals
8.1
Intergy EHR
1.0
Multi-office / multi-physician capabilities
athenaClinicals
9.2
Intergy EHR
1.0

Pros

  • Billing
  • Meaningful use dashboard
  • Reports
  • Encounter plans and order set customized
No photo available
  • I really like how you can search patients using several options like name, date of birth, account number, phone number, and more. It is very convenient because a lot of patients have the same name.
  • Another feature that is convenient is the fact that employees can scan medical labs into Intergy so it is more accessible.
  • I also like that everyone in the office can use the system at once and send each other tasks and messages on patients and things that need to be accomplished in the office.
No photo available

Cons

  • The ergonomics...the screen is very difficult to view - as the light colors do not provide for contrast.
  • The flow of the documentation can be difficult. It works down the screen vs. allowing users to jump easy. The "jump" function is at the bottom of the screen and the dropdown menu sometimes follows below the bottom of your computer screen.
  • It's very expensive for the added "behind the scenes" customer service you are getting. Many labs are now offering an interface for free which would put typical items that are faxed into a queue or their appropriate place. Many times the items that are "managed" by Athena are still having to be managed by the office buckets anyway - which is a selling point of Athena.
  • The templates that are built are far from intuitive. A point and click system is much easier for a busy physician...something that has a macro and pre-completed notes. Athena makes this process cumbersome, so many physicians are double documenting (paper, then EMR).
No photo available
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
No photo available

Usability

athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available
Intergy EHR6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk profile photo

Support

athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available
Intergy EHR5.0
Based on 1 answer
SIloed support teams, a lot of transferring, feel I need to bird dog my cases.
Keith Ewanyk profile photo

Implementation

No score
No answers yet
No answers on this topic
Intergy EHR3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk profile photo

Alternatives Considered

Not listed- though Athena is much preferred compared to past systems used.
No photo available
I did not have other products to choose from
Matt VanOver profile photo

Return on Investment

  • Can effectively care for patients
  • Able to multitask
  • Easy for other locations to share same info
No photo available
  • From a Collections Standpoint there is no better
  • Claim Scrubber is Fantastic!
  • OB Chart is very powerful & comprehensive
Farren Hurwitz profile photo

Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Intergy EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details