What users are saying about
13 Ratings
14 Ratings
13 Ratings
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Score 6.5 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101

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Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer profile photo

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk profile photo

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Intergy EHR
5.8
Real-time eligibility verification
athenaClinicals
9.4
Intergy EHR
6.0
Claims management
athenaClinicals
8.2
Intergy EHR
8.0
Coding
athenaClinicals
9.1
Intergy EHR
1.0
Patient billing
athenaClinicals
8.2
Intergy EHR
5.0
Financial Reporting
athenaClinicals
6.0
Intergy EHR
9.0

Patient Scheduling

athenaClinicals
7.9
Intergy EHR
4.2
Rule-based scheduling
athenaClinicals
7.2
Intergy EHR
1.0
Automated appointment reminders
athenaClinicals
8.1
Intergy EHR
4.0
Automated patient check-in
athenaClinicals
8.0
Intergy EHR
7.6
Multi-location support
athenaClinicals
8.1
Intergy EHR
1.0
Calendar interface
athenaClinicals
8.1
Intergy EHR
7.6

Electronic Medical Records

athenaClinicals
8.2
Intergy EHR
4.3
Charting / document management
athenaClinicals
8.4
Intergy EHR
3.0
Templates
athenaClinicals
8.4
Intergy EHR
1.0
Patient portal
athenaClinicals
9.8
Intergy EHR
3.0
Mobile/tablet support
athenaClinicals
7.7
Intergy EHR
6.4
Fax integration
athenaClinicals
9.3
Intergy EHR
6.0
Integration with other EMR and PM systems
athenaClinicals
6.5
Intergy EHR
5.3
Workflow automation
athenaClinicals
7.5
Intergy EHR
1.0
Speech recognition
athenaClinicals
9.0
Intergy EHR
6.0
Customization
athenaClinicals
6.3
Intergy EHR
2.0
E-prescribing
athenaClinicals
9.3
Intergy EHR
9.0

Medical Security and Privacy

athenaClinicals
8.2
Intergy EHR
5.8
HIPPA compliance
athenaClinicals
8.1
Intergy EHR
5.0
Role-based permission levels
athenaClinicals
9.3
Intergy EHR
8.0
Data backups and redundancy
athenaClinicals
8.1
Intergy EHR
3.0
Local mode / networking failsafe
athenaClinicals
7.3
Intergy EHR
7.2

Workflow and Scale

athenaClinicals
8.5
Intergy EHR
1.3
Task tracking
athenaClinicals
8.1
Intergy EHR
2.0
Specialty-specific workflows
athenaClinicals
8.0
Intergy EHR
1.0
Multi-office / multi-physician capabilities
athenaClinicals
9.3
Intergy EHR
1.0

Pros

  • athenaClinicals is a lightweight interface that is easy to navigate.
  • The problem list is easy to find, and adding documentation in the appropriate areas is intuitive.
  • The scheduling software included functions nicely for an office practice.
Tom Pentzer profile photo
  • Very customizable... Custom screens, forms and findings.
  • Custom reports but this is a dual sided sword since cant get to everything
  • Nice tracking and audit logs
  • Nice flowsheets capability and Health reminders
Keith Ewanyk profile photo

Cons

  • Medication updates - when changing the dose of a medication, the medication list should automatically update
  • Multi-user conflict - when more than one user is in the chart at the same time, it is possible that information can be lost
  • Autosave feature - this feature is actually available in their new version which we hope to roll out later this year
No photo available
  • As an administrator of the software assigning permissions to particular pieces of the software is a must so HIPPA governance can be followed. At times we struggle with the intuitiveness of the interface and integrating it with our Windows User infrastructure.
  • I would like to see tighter integration with security groups from Windows Users & Groups. This integration can really allow more intuitive control through Windows security groups.
Marcus Shorney profile photo

Usability

athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available
Intergy EHR6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk profile photo

Support

athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available
Intergy EHR5.0
Based on 1 answer
SIloed support teams, a lot of transferring, feel I need to bird dog my cases.
Keith Ewanyk profile photo

Implementation

No score
No answers yet
No answers on this topic
Intergy EHR3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk profile photo

Alternatives Considered

athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
No photo available
Some features are the same and some are little easier to use.
Keith Ewanyk profile photo

Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Intergy EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details