What users are saying about
14 Ratings
17 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.1 out of 101
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.5 out of 101

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer profile photo

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk profile photo

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Intergy EHR
7.3
Real-time eligibility verification
athenaClinicals
9.5
Intergy EHR
7.4
Claims management
athenaClinicals
8.1
Intergy EHR
7.7
Coding
athenaClinicals
9.0
Intergy EHR
5.7
Patient billing
athenaClinicals
8.1
Intergy EHR
7.1
Financial Reporting
athenaClinicals
6.2
Intergy EHR
8.6

Patient Scheduling

athenaClinicals
7.9
Intergy EHR
7.2
Rule-based scheduling
athenaClinicals
7.1
Intergy EHR
6.1
Automated appointment reminders
athenaClinicals
8.1
Intergy EHR
6.5
Automated patient check-in
athenaClinicals
8.1
Intergy EHR
9.1
Multi-location support
athenaClinicals
8.1
Intergy EHR
6.3
Calendar interface
athenaClinicals
8.1
Intergy EHR
8.2

Electronic Medical Records

athenaClinicals
8.4
Intergy EHR
6.4
Charting / document management
athenaClinicals
8.5
Intergy EHR
6.6
Templates
athenaClinicals
8.5
Intergy EHR
5.4
Patient portal
athenaClinicals
10.0
Intergy EHR
6.2
Mobile/tablet support
athenaClinicals
7.7
Intergy EHR
5.5
Fax integration
athenaClinicals
9.6
Intergy EHR
6.5
Integration with other EMR and PM systems
athenaClinicals
6.9
Intergy EHR
7.3
Workflow automation
athenaClinicals
7.8
Intergy EHR
6.3
Speech recognition
athenaClinicals
9.0
Intergy EHR
5.5
Customization
athenaClinicals
6.3
Intergy EHR
6.8
E-prescribing
athenaClinicals
9.6
Intergy EHR
8.4

Medical Security and Privacy

athenaClinicals
8.2
Intergy EHR
8.0
HIPAA compliance
athenaClinicals
8.1
Intergy EHR
7.4
Role-based permission levels
athenaClinicals
9.6
Intergy EHR
8.6
Data backups and redundancy
athenaClinicals
8.0
Intergy EHR
7.3
Local mode / networking failsafe
athenaClinicals
7.0
Intergy EHR
8.6

Workflow and Scale

athenaClinicals
8.6
Intergy EHR
6.6
Task tracking
athenaClinicals
8.0
Intergy EHR
6.8
Specialty-specific workflows
athenaClinicals
8.0
Intergy EHR
6.6
Multi-office / multi-physician capabilities
athenaClinicals
9.6
Intergy EHR
6.3

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
No photo available

Intergy EHR

  • I really like how you can search patients using several options like name, date of birth, account number, phone number, and more. It is very convenient because a lot of patients have the same name.
  • Another feature that is convenient is the fact that employees can scan medical labs into Intergy so it is more accessible.
  • I also like that everyone in the office can use the system at once and send each other tasks and messages on patients and things that need to be accomplished in the office.
No photo available

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
No photo available

Intergy EHR

  • Intergy reports print to .pdf, which makes it nearly impossible to run pivot tables or graphs to identify trends.
  • The limitation by number of licenses is very difficult to deal with, if you work in a clinic that's saving money by not purchasing licenses for everyone to work optimally.
  • There aren't enough options to build your own reports. You can customize some of the prebuilt ones, but it can be challenging to find one report that pulls all of the data elements you need for a project.
Jensina Massa, CPC-A profile photo

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available

Intergy EHR

Intergy EHR 6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk profile photo

Support

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available

Intergy EHR

Intergy EHR 8.8
Based on 4 answers
Support is one of the most important components of this software. Hold times, if any, are very low. Representatives take ownership of their cases and if escalation is required, communication does not falter. Their case management policies are well thought out. Thorough enough to keep case holders on top of the situation while laid back enough to avoid interfering with hectic clinic demands. I have been impressed with and truly enjoy the opportunity to engage with many on their team.
Ethan Bing profile photo

Implementation

athenaClinicals

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk profile photo

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman profile photo

Intergy EHR

Medical Manager as a product was tried and true. It did not provide an easy interface. When a user who is not tech savvy started to use it was a big learning curve. One thing about Intergy was that it has a more intuitive interface, you get to use the mouse and make selections which was really failing in Medical Manager.
Marcus Shorney profile photo

Return on Investment

athenaClinicals

No answers on this topic

Intergy EHR

  • Intergy EHR has allowed us to scale quickly. Best practices and coaching goes a long way with shared templates and superuser training/support.
  • Allowed us to seamlessly move towards population health management by offering software tools and/or integrating 3rd party services.
  • Offering preset and customized interfaces has made it easy to track and manage referrals and orders.
Ethan Bing profile photo

Screenshots

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Intergy EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.2
Intergy EHR
6.3

Usability

athenaClinicals
8.2
Intergy EHR
6.0

Reliability and Availability

athenaClinicals
Intergy EHR
8.0

Performance

athenaClinicals
Intergy EHR
7.0

Support

athenaClinicals
9.0
Intergy EHR
8.8

Implementation

athenaClinicals
Intergy EHR
3.0

Add comparison