What users are saying about
18 Ratings
30 Ratings
18 Ratings
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Score 7.4 out of 100
30 Ratings
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Score 7 out of 100

Feature Set Ratings

  • athenaClinicals ranks higher in 5 feature sets: Billing and Claims Management, Patient Scheduling, Electronic Medical Records, Medical Security and Privacy, Workflow and Scale

Billing and Claims Management

8.4

athenaClinicals

84%
6.7

Intergy EHR

67%
athenaClinicals ranks higher in 5/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
6.0
60%
20 Ratings

Claims management

8.3
83%
8 Ratings
7.3
73%
20 Ratings

Coding

9.0
90%
7 Ratings
6.5
65%
18 Ratings

Patient billing

8.3
83%
8 Ratings
7.2
72%
21 Ratings

Financial Reporting

7.0
70%
8 Ratings
6.7
67%
21 Ratings

Patient Scheduling

8.2

athenaClinicals

82%
7.1

Intergy EHR

71%
athenaClinicals ranks higher in 5/5 features

Rule-based scheduling

7.7
77%
6 Ratings
5.6
56%
21 Ratings

Automated appointment reminders

8.3
83%
8 Ratings
6.9
69%
19 Ratings

Automated patient check-in

8.3
83%
7 Ratings
7.6
76%
11 Ratings

Multi-location support

8.3
83%
8 Ratings
7.8
78%
21 Ratings

Calendar interface

8.3
83%
6 Ratings
7.6
76%
17 Ratings

Electronic Medical Records

8.9

athenaClinicals

89%
6.7

Intergy EHR

67%
athenaClinicals ranks higher in 9/10 features

Charting / document management

8.9
89%
9 Ratings
7.2
72%
25 Ratings

Templates

8.9
89%
9 Ratings
6.3
63%
24 Ratings

Patient portal

10.0
100%
8 Ratings
6.5
65%
21 Ratings

Mobile/tablet support

8.4
84%
7 Ratings
6.9
69%
13 Ratings

Fax integration

9.9
99%
9 Ratings
6.1
61%
17 Ratings

Integration with other EMR and PM systems

7.6
76%
9 Ratings
7.8
78%
16 Ratings

Workflow automation

8.8
88%
9 Ratings
5.5
55%
19 Ratings

Speech recognition

9.0
90%
4 Ratings
6.4
64%
11 Ratings

Customization

7.2
72%
9 Ratings
6.8
68%
25 Ratings

E-prescribing

9.9
99%
9 Ratings
7.2
72%
24 Ratings

Medical Security and Privacy

8.4

athenaClinicals

84%
7.3

Intergy EHR

73%
athenaClinicals ranks higher in 4/4 features

HIPAA compliance

8.3
83%
18 Ratings
8.0
80%
35 Ratings

Role-based permission levels

9.9
99%
9 Ratings
7.1
71%
25 Ratings

Data backups and redundancy

8.3
83%
9 Ratings
7.2
72%
23 Ratings

Local mode / networking failsafe

7.0
70%
8 Ratings
6.9
69%
17 Ratings

Workflow and Scale

8.8

athenaClinicals

88%
6.4

Intergy EHR

64%
athenaClinicals ranks higher in 3/3 features

Task tracking

8.3
83%
9 Ratings
6.9
69%
24 Ratings

Specialty-specific workflows

8.3
83%
8 Ratings
6.0
60%
23 Ratings

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
6.4
64%
21 Ratings

Attribute Ratings

  • athenaClinicals is rated higher in 2 areas: Usability, Support Rating
  • Intergy EHR is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
7.0

Intergy EHR

70%
25 Ratings

Usability

8.2

athenaClinicals

82%
1 Rating
5.9

Intergy EHR

59%
3 Ratings

Availability

athenaClinicals

N/A
0 Ratings
8.0

Intergy EHR

80%
4 Ratings

Performance

athenaClinicals

N/A
0 Ratings
7.0

Intergy EHR

70%
2 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings
8.2

Intergy EHR

82%
15 Ratings

Implementation Rating

athenaClinicals

N/A
0 Ratings
3.0

Intergy EHR

30%
2 Ratings

Likelihood to Recommend

athenahealth

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Greenway Health

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?) Can your system produce customized reports on the fly, is the data real time or lagging? Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
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Pros

athenahealth

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Greenway Health

  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
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Cons

athenahealth

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Read full review

Greenway Health

  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
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Pricing Details

athenaClinicals

Starting Price

Editions & Modules

athenaClinicals editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Intergy EHR

    Starting Price

    Editions & Modules

    Intergy EHR editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      athenahealth

      Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
      Read full review

      Greenway Health

      Very user friendly and efficient
      Read full review

      Support Rating

      athenahealth

      They are always there. Friendly and organized.
      Read full review

      Greenway Health

      Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
      Read full review

      Implementation Rating

      athenahealth

      No answers on this topic

      Greenway Health

      Track all hours and don't sign off on anything if you are not 100% happy.
      Read full review

      Alternatives Considered

      athenahealth

      For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
      Read full review

      Greenway Health

      We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
      Read full review

      Return on Investment

      athenahealth

      No answers on this topic

      Greenway Health

      • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
      • Claim Tracker allows practices to have a real time view of all unpaid claims.
      • The E&M calculator helps providers choose the appropriate code for billing compliance.
      Read full review

      Screenshots

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