athenaOne vs. Epic MyChart

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.

Incentivized

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

• Very easy to keep track of quality measures.
• Easy to track suspect conditions, care gaps.
• Easy to review performance of providers across the whole organization.

Incentivized

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• At this point I can not think of anything that I am missing.

Incentivized

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

SOAPWARE, Centricity, Amazing charts

Incentivized

More market share, so people are more used to Epic MyChart.

Incentivized

• At least 2-3% increase in revenue collection.
• Timely note completion rate went up.
• Increase in payments from insurers for P4P.

Incentivized

• It allows me to better decision about my health
• It allows me to show my medical records to friends and family that are in the medical field
• Makes it easy to have one location for all medical records

Incentivized