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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    athenaOne

    Score7.5 out of 10
    N/Aathenahealth headquartered in Watertown offers athenaOne, an integrated suite of its products providing a total medical practice management solution.N/A

    MyChart

    Score7.7 out of 10
    N/AEpic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.N/A
    Pricing
    athenaOneMyChart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    athenaOneMyChart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    athenaOneMyChart
    Considered Both Products
    athenahealth
    No answer on this topic
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    athenaOneMyChart
    Small Businesses
    Tebra Billing & Payments
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    AdvancedMD
    Score7.6 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    athenaOneMyChart
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (6 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    athenaOneMyChart
    Likelihood to Recommend
    athenahealth
    athenaOne is well suited to financial reporting as it allows a high degree of flexibility to create custom reporting and is very responsive when looking into claims data at a high level of detail. I'm able to create different custom reporting groups and departments that allows me to record financial results in a way that matches our objectives.
    Incentivized
    Read full review
    Epic
    Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
    Incentivized
    Read full review
    Pros
    athenahealth
    • Very easy to keep track of quality measures.
    • Easy to track suspect conditions, care gaps.
    • Easy to review performance of providers across the whole organization.
    Incentivized
    Read full review
    Epic
    • Collecting payments for bills
    • Providing patient data for analysis
    • Continuous updates of their UI
    • Integrating different tools like virtual visits, SmartExam
    Incentivized
    Read full review
    Cons
    athenahealth
    • At this point I can not think of anything that I am missing.
    Incentivized
    Read full review
    Epic
    • Slow communication form for private messaging, could add a live chat feature option.
    • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
    • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
    Incentivized
    Read full review
    Usability
    athenahealth
    Overall, athenaOne is customizable to support our reporting objectives. I'm able to define my own departments and groupings to report in a way that is needed by our org. However, it can struggle with large queries of data. If I need a report that has a lot of historical data, the system can crash while running the report.
    Incentivized
    Read full review
    Epic
    No answers on this topic
    Alternatives Considered
    athenahealth
    SOAPWARE, Centricity, Amazing charts
    Incentivized
    Read full review
    Epic
    More market share, so people are more used to Epic MyChart.
    Incentivized
    Read full review
    Return on Investment
    athenahealth
    • At least 2-3% increase in revenue collection.
    • Timely note completion rate went up.
    • Increase in payments from insurers for P4P.
    Incentivized
    Read full review
    Epic
    • It allows me to better decision about my health
    • It allows me to show my medical records to friends and family that are in the medical field
    • Makes it easy to have one location for all medical records
    Incentivized
    Read full review
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