What users are saying about
6 Ratings
12 Ratings
6 Ratings
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Score 7.4 out of 100
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Attribute Ratings

  • athenaOne is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

athenaOne

100%
1 Rating
9.0

MyChart

90%
6 Ratings

Likelihood to Recommend

athenahealth

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
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Epic

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.
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Pros

athenahealth

  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
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Epic

  • Collecting payments for bills
  • Providing patient data for analysis
  • Continuous updates of their UI
  • Integrating different tools like virtual visits, SmartExam
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Cons

athenahealth

  • At this point I can not think of anything that I am missing.
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Epic

  • Slow communication form for private messaging, could add a live chat feature option.
  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.
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Pricing Details

athenaOne

Starting Price

Editions & Modules

athenaOne editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    MyChart

    Starting Price

    Editions & Modules

    MyChart editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      athenahealth

      SOAPWARE, Centricity, Amazing charts
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      Epic

      More market share, so people are more used to Epic MyChart.
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      Return on Investment

      athenahealth

      • At least 2-3% increase in revenue collection.
      • Timely note completion rate went up.
      • Increase in payments from insurers for P4P.
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      Epic

      • It allows me to better decision about my health
      • It allows me to show my medical records to friends and family that are in the medical field
      • Makes it easy to have one location for all medical records
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