What users are saying about
10 Ratings
Top Rated
295 Ratings
10 Ratings
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Score 5.9 out of 100
Top Rated
295 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Identity Management

    Atlassian Crowd

    Feature Set Not Supported
    N/A
    8.8

    Azure Active Directory

    88%
    Microsoft Azure Active Directory ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.9
    89%
    46 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.3
    93%
    46 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    8.8
    88%
    45 Ratings

    Password Management

    N/A
    0 Ratings
    8.5
    85%
    45 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.8
    88%
    45 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.6
    86%
    33 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.9
    89%
    33 Ratings

    Attribute Ratings

    • Atlassian Crowd is rated higher in 1 area: Support Rating
    • Microsoft Azure Active Directory is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Atlassian Crowd

    80%
    3 Ratings
    9.2

    Azure Active Directory

    92%
    47 Ratings

    Support Rating

    9.0

    Atlassian Crowd

    90%
    2 Ratings
    7.7

    Azure Active Directory

    77%
    29 Ratings

    Likelihood to Recommend

    Atlassian

    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
    Read full review

    Microsoft

    If you are opening a shop and you need software to get the ball rolling compared to Google. Microsoft is the go-to vendor in my opinion. You can get your active directory services, mail, and collaboration tools like teams and offices from one vendor. Anyone with minimal knowledge of IT can actually configure all of these services to get you up to speed. The product is very versatile so in the future if you would like to have cloud servers and services this product have you covered. As your organization grows you can easily integrate the best MFA solutions with Azure AD to keep your organization safe. This is not the product that you should invest in if your organization does not have that many windows devices. For instance, if your company owns Macs other than products like MS Office, Share Point, etc you don't need to get Azure active directory.
    Read full review

    Pros

    Atlassian

    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
    Read full review

    Microsoft

    • Conditional Access -- this is one of the biggest tools that any admin needs when it comes to securing when, where, and how users are accessing information. Especially if the information contains sensitive data types.
    • Multi-factor Authentication -- we have all our employees configured for MFA. This is incredibly easy to configure with Azure, as well as defining when MFA should be used through Conditional Access.
    • Audit Logs -- being able to track and identify a user's activity is pretty critical, especially when in incident response mode.
    Read full review

    Cons

    Atlassian

    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
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    Microsoft

    • The UI can be cumbersome to use - bulk edits for instance are best handled using powershell.
    • Documentation can be hard to find when integrating AD into web apps
    • Some settings in AD can be confusing with no obvious explanation - for instance, setting up custom scopes for an application is confusing.
    Read full review

    Pricing Details

    Atlassian Crowd

    Starting Price

    Editions & Modules

    Atlassian Crowd editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Azure Active Directory

      Starting Price

      $6 per user/per month

      Editions & Modules

      Azure Active Directory editions and modules pricing
      EditionModules
      Premium P1$6.001
      Premium P2$9.002

      Footnotes

      1. per user/per month
      2. per user/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Atlassian

      Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
      Read full review

      Microsoft

      Microsoft has offered Azure Active Directory as a solution for a couple of decades now, so they have seen and anticipated almost any issue that an organization may face and can therefore help. The cloud offering of Azure Active Directory offers some additional "self healing" or monitoring services that can minimize the need for a service call. However, as with most large companies supporting a fast growing market, there may be some gaps in service knowledge (and particularly processing) from the front line / tier one staff as they follow a corporate script at first contact.
      Read full review

      Alternatives Considered

      Atlassian

      These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
      Read full review

      Microsoft

      In our particular scenario, we chose [Microsoft] Azure Active Directory because it has integration with tools and applications we use on a day to day basis, such as inTune, Autopilot, Office 365, Exchange Online, Dynamics 365, just to named a few.
      Read full review

      Return on Investment

      Atlassian

      • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
      • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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      Microsoft

      • It has helped us evaluate our future in the cloud as we plan to migrate
      • It allows us to scale down our on-premise infrastructure resulting in cost-savings
      • It has put a bigger workload on some, adding to statement of work, in terms of evaluation
      Read full review

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