<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
86 Ratings
508 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Jira Work Management (Jira Core)

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 1 feature set: Professional Services Automation
  • Jira Work Management (Jira Core) ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align

77%
8.5

Jira Work Management (Jira Core)

85%
Jira Work Management (Jira Core) ranks higher in 11/14 features

Task Management

9.0
90%
21 Ratings
8.9
89%
16 Ratings

Resource Management

8.1
81%
21 Ratings
8.6
86%
16 Ratings

Gantt Charts

7.7
77%
15 Ratings
8.1
81%
13 Ratings

Scheduling

7.6
76%
17 Ratings
8.3
83%
14 Ratings

Workflow Automation

6.7
67%
16 Ratings
8.0
80%
15 Ratings

Team Collaboration

9.5
95%
21 Ratings
9.1
91%
16 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
9.1
91%
16 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
8.5
85%
8 Ratings

Document Management

6.7
67%
17 Ratings
8.3
83%
12 Ratings

Email integration

7.6
76%
17 Ratings
8.5
85%
13 Ratings

Mobile Access

5.6
56%
14 Ratings
8.3
83%
9 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
8.5
85%
9 Ratings

Change request and Case Management

8.4
84%
19 Ratings
8.9
89%
12 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
8.0
80%
8 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
7.4

Jira Work Management (Jira Core)

74%
Atlassian Jira Align ranks higher in 3/4 features

Quotes/estimates

8.3
83%
12 Ratings
7.7
77%
9 Ratings

Invoicing

7.1
71%
12 Ratings
8.1
81%
8 Ratings

Project & financial reporting

8.6
86%
14 Ratings
7.7
77%
10 Ratings

Integration with accounting software

7.9
79%
8 Ratings
6.3
63%
3 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
8.4

Jira Work Management (Jira Core)

84%
16 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings

Jira Work Management (Jira Core)

N/A
0 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings

Jira Work Management (Jira Core)

N/A
0 Ratings

Support Rating

7.1

Atlassian Jira Align

71%
21 Ratings

Jira Work Management (Jira Core)

N/A
0 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating

Jira Work Management (Jira Core)

N/A
0 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

Jira Work Management (Jira Core)

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

Jira Work Management (Jira Core)

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Atlassian

Jira work management represents the solution that allows business teams such as Finance, sales or marketing to collaborate with technical teams within Jira. It has so many features like the List view, the Calendar view, the Timeline view, the Boards, Workflows, Forms, Project templates, Dashboards and reports and automation. Jira Core is very well capable of increasing productivity of the teams through centralization of information through these different types of views and the automation allows the teams to invest less time in configuration and more time in execution of work.
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Atlassian

  • Tracking issues in different phases of project.
  • Creating task for upcoming assignment.
  • It provides Visibility of any encountered issues to large group of people.
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Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
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Atlassian

  • More clarification on where to find useful tools and resources for new users.
  • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
  • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Jira Work Management (Jira Core)

Starting Price

Editions & Modules

Jira Work Management (Jira Core) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Read full review

    Atlassian

    No answers on this topic

    Usability

    Atlassian

    Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
    Read full review

    Atlassian

    No answers on this topic

    Support Rating

    Atlassian

    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Read full review

    Atlassian

    No answers on this topic

    Alternatives Considered

    Atlassian

    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Read full review

    Atlassian

    Jira is quite intuitive to use. It has a bit of a learning curve, but that solely depends on how your organization has set it up in the first place. That could be really simple or a bit more complicated depending on how the admin has defined the workflow, accesses, etc. That said, Jira can provide all much-needed functionality for you to start collaborating between teams and departments within your organization on common projects.
    Read full review

    Return on Investment

    Atlassian

    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Read full review

    Atlassian

    • It has allow us the proper documentation of over 50 products.
    • Time spent on activities has been reduced by a 25%.
    • The reporting module has allowed us to identify over 10 problems in our workflow, allowing us to solve them and become more effective and efficient with it.
    Read full review

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