111 Ratings
509 Ratings
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Score 8.3 out of 100
111 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 1 feature set: Professional Services Automation
  • Zoho Projects ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align

77%
8.1

Zoho Projects

81%
Zoho Projects ranks higher in 10/14 features

Task Management

9.0
90%
21 Ratings
8.1
81%
19 Ratings

Resource Management

8.1
81%
21 Ratings
7.6
76%
18 Ratings

Gantt Charts

7.7
77%
15 Ratings
9.1
91%
15 Ratings

Scheduling

7.6
76%
17 Ratings
7.6
76%
17 Ratings

Workflow Automation

6.7
67%
16 Ratings
8.0
80%
14 Ratings

Team Collaboration

9.5
95%
21 Ratings
9.5
95%
19 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
6.3
63%
5 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
7.6
76%
10 Ratings

Document Management

6.7
67%
17 Ratings
9.1
91%
15 Ratings

Email integration

7.6
76%
17 Ratings
9.5
95%
15 Ratings

Mobile Access

5.6
56%
14 Ratings
7.2
72%
18 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
8.5
85%
18 Ratings

Change request and Case Management

8.4
84%
19 Ratings
6.9
69%
6 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
8.1
81%
13 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
6.9

Zoho Projects

69%
Atlassian Jira Align ranks higher in 2/4 features

Quotes/estimates

8.3
83%
12 Ratings
5.5
55%
5 Ratings

Invoicing

7.2
72%
12 Ratings
7.6
76%
12 Ratings

Project & financial reporting

8.6
86%
14 Ratings
6.5
65%
5 Ratings

Integration with accounting software

8.0
80%
8 Ratings
8.1
81%
12 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 4 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating
  • Zoho Projects is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
8.5

Zoho Projects

85%
23 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings
9.9

Zoho Projects

99%
3 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
5.6

Zoho Projects

56%
4 Ratings

Availability

Atlassian Jira Align

N/A
0 Ratings
9.0

Zoho Projects

90%
2 Ratings

Performance

Atlassian Jira Align

N/A
0 Ratings
9.0

Zoho Projects

90%
2 Ratings

Support Rating

7.0

Atlassian Jira Align

70%
21 Ratings
6.8

Zoho Projects

68%
19 Ratings

Online Training

Atlassian Jira Align

N/A
0 Ratings
9.0

Zoho Projects

90%
1 Rating

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating
8.0

Zoho Projects

80%
2 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

Zoho Projects

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

Zoho Projects

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Zoho Corporation

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Zoho Corporation

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review

Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review

Zoho Corporation

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoho Projects

Starting Price

$4 per user/per month if billed annually

Editions & Modules

Zoho Projects editions and modules pricing
EditionModules
Premium41
Enterprise$92

Footnotes

  1. per user/per month if billed annually
  2. per user/per month if billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

Atlassian

There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review

Zoho Corporation

I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability

Atlassian

Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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Zoho Corporation

Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability

Atlassian

No answers on this topic

Zoho Corporation

Has not been down to my knowledge.
Read full review

Performance

Atlassian

No answers on this topic

Zoho Corporation

Speed meets my expectations.
Read full review

Support Rating

Atlassian

Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Read full review

Zoho Corporation

Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review

Alternatives Considered

Atlassian

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review

Zoho Corporation

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review

Return on Investment

Atlassian

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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Zoho Corporation

  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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Screenshots

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