What users are saying about
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Top Rated
71 Ratings

Auth0

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Top Rated
71 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Auth0

Auth0 is very well suited for situations where a JSON web token can be used for authorizing APIs, websites, and mobile devices. It's especially useful if the JWT validation can happen at a gateway layer. It's especially useful if you only need to verify the user's email address or mobile number as the passwordless login is easy to implement.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Auth0
8.4
Ping Intelligent Identity Platform
7.2
ID-Management Access Control
Auth0
8.9
Ping Intelligent Identity Platform
8.0
ID Management Single-Sign On (SSO)
Auth0
9.3
Ping Intelligent Identity Platform
8.6
Multi-Factor Authentication
Auth0
8.1
Ping Intelligent Identity Platform
8.3
Password Management
Auth0
7.9
Ping Intelligent Identity Platform
8.1
Account Provisioning and De-provisioning
Auth0
8.2
Ping Intelligent Identity Platform
5.7
ID Management Workflow Automation
Auth0
8.7
Ping Intelligent Identity Platform
5.6
ID Risk Management
Auth0
7.5
Ping Intelligent Identity Platform
6.4

Pros

Auth0

  • Overall we had very good experience with Auth0. It supports industry standard language or technology for integration. Very good performance.
  • It's nice to work with Auth0's APIs and they are flexible.
  • The management and configuration dashboard is useful and easy to deal with.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Auth0

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
Brady Perry | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • solution has some propriety solution which is hard to customize
  • doesn't support all workflow and hooks
  • solution has aged and not all configuration are supported
Anonymous | TrustRadius Reviewer

Usability

Auth0

No score
No answers yet
No answers on this topic

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Auth0

Auth0 6.0
Based on 2 answers
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
Eric Mason | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 8.5
Based on 5 answers
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Auth0

Okta is very similar to Auth0, but we got some references that used Auth0 so we decided for that, most because it was recommended.With Amazon Cognito was the same, there were not experience with any of these before so we went with Auth0 as first experience and stayed with it.
Iván García | TrustRadius Reviewer

Ping Intelligent Identity Platform

Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
Ram Nair | TrustRadius Reviewer

Return on Investment

Auth0

  • Reduced development time in manually setting up SSO SAML connections.
  • During the Auth0 outage, no one could use our product due to the lack of a fallback plan on Auth0's part. This will require us to make our own fallback plan.
  • Basic debugging/error messaging in Auth0 for when a previously set up SSO connection is no longer working.
Daniel Wiseman | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Auth0

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Auth0 Editions & Modules

Edition
1,000 External Active Users$231
2,000 External Active Users$571
5,000 External Active Users$1141
10,000 External Active Users$2281
20,000 External Active Users$4551
50,000 External Active Users$1,1381
Over 50,000 External Active UsersContact for quote
500 External Active Machines$1303
EnterpriseContact for quote
  1. per month
  2. per month
Additional Pricing Details
Flexible pricing for everyone. View our pricing page to lean which plan is right for you.

Ping Intelligent Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Intelligent Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Auth0
8.0
Ping Intelligent Identity Platform
8.3

Usability

Auth0
Ping Intelligent Identity Platform
9.0

Support Rating

Auth0
6.0
Ping Intelligent Identity Platform
8.5

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