What users are saying about
35 Ratings
6 Ratings
35 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 5.8 out of 100

Feature Set Ratings

  • Autopilot ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics

Email & Online Marketing

8.4

Autopilot

84%
4.9

MessageGears

49%
Autopilot ranks higher in 8/8 features

WYSIWYG email editor

8.2
82%
11 Ratings
3.0
30%
2 Ratings

Dynamic content

8.4
84%
8 Ratings
5.0
50%
3 Ratings

Ability to test dynamic content

8.3
83%
8 Ratings
4.6
46%
3 Ratings

A/B testing

8.4
84%
8 Ratings
4.9
49%
3 Ratings

Mobile optimization

8.4
84%
10 Ratings
8.0
80%
1 Rating

Email deliverability reporting

8.6
86%
21 Ratings
4.3
43%
3 Ratings

List management

8.5
85%
11 Ratings
5.0
50%
3 Ratings

Triggered drip sequences

8.4
84%
11 Ratings
4.3
43%
3 Ratings

Lead Management

8.6

Autopilot

86%

MessageGears

Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features

Lead nurturing

9.2
92%
11 Ratings
N/A
0 Ratings

Data quality management

8.2
82%
10 Ratings
N/A
0 Ratings

Automated sales alerts and tasks

8.2
82%
9 Ratings
N/A
0 Ratings

Campaign Management

8.5

Autopilot

85%

MessageGears

Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features

Event/webinar marketing

8.5
85%
9 Ratings
N/A
0 Ratings

Social Media Marketing

8.5

Autopilot

85%

MessageGears

Feature Set Not Supported
N/A
Autopilot ranks higher in 1/1 features

Social profile integration

8.5
85%
8 Ratings
N/A
0 Ratings

Reporting & Analytics

8.2

Autopilot

82%
1.7

MessageGears

17%
Autopilot ranks higher in 2/3 features

Dashboards

8.3
83%
12 Ratings
1.9
19%
3 Ratings

Standard reports

8.2
82%
12 Ratings
1.9
19%
3 Ratings

Custom reports

N/A
0 Ratings
1.5
15%
3 Ratings

Platform & Infrastructure

8.2

Autopilot

82%

MessageGears

Feature Set Not Supported
N/A
Autopilot ranks higher in 3/3 features

API

8.2
82%
8 Ratings
N/A
0 Ratings

Customizability

8.3
83%
9 Ratings
N/A
0 Ratings

Integration with Salesforce.com

8.3
83%
7 Ratings
N/A
0 Ratings

Pre-Send Testing

Autopilot

Feature Set Not Supported
N/A
4.7

MessageGears

47%
MessageGears ranks higher in 7/7 features

URL Validation

N/A
0 Ratings
1.0
10%
1 Rating

Link Tracking

N/A
0 Ratings
5.7
57%
3 Ratings

Image Validation

N/A
0 Ratings
7.0
70%
1 Rating

Inbox Display

N/A
0 Ratings
7.0
70%
1 Rating

Spelling and Grammar Check

N/A
0 Ratings
6.0
60%
1 Rating

Spam Testing

N/A
0 Ratings
3.0
30%
2 Ratings

Email Previews

N/A
0 Ratings
3.4
34%
2 Ratings

Attribute Ratings

  • Autopilot is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Autopilot

83%
12 Ratings
4.8

MessageGears

48%
3 Ratings

Usability

Autopilot

N/A
0 Ratings
6.0

MessageGears

60%
1 Rating

Support Rating

Autopilot

N/A
0 Ratings
8.0

MessageGears

80%
1 Rating

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

MessageGears

MessageGears can be a solid, inexpensive email solution and you can be able to send millions of emails per year. In 2020, we delivered over 235 million emails at a fraction of what that would cost with any other email service provider. We worked with MessageGears on a custom solution with our database.
Anonymous | TrustRadius Reviewer

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

MessageGears

  • The MessageGears Support team is very helpful.
Anonymous | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

MessageGears

  • Multivariate testing
  • WYSIWYG email builder
  • SQL audience error report
  • Native reporting
Anonymous | TrustRadius Reviewer

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
  2. none
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

MessageGears

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

MessageGears Editions & Modules

Additional Pricing Details

Usability

Autopilot

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 6.0
Based on 1 answer
Our situation is unique so I believe we are working on a semi-outdated UI which needs a tune up / version upgrade. Similarly, our custom connection means that we do not have access to the full feature set so I've never experienced MessageGears' best functionality
Anonymous | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

MessageGears

MessageGears 8.0
Based on 1 answer
MessageGears support is always quick to respond when we have an issue, which is rare. Gail has been our main rep and she has been great. We don't have many issues so luckily, we don't need to lean on their customer support team much. That said, it would be beneficial to hear from upper management more.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

MessageGears

MessageGears doesn't come close to Salesforce Marketing Cloud. We chose MessageGears based on how data was accessed. We never really got a good preview of how the system works or what was available, so we didn't know everything that it was lacking until we started using it.
Anonymous | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

MessageGears

  • Sending more email!
  • Onboarding handoff was a little rough
  • Great control on who we are sending to
  • Dynamic content is very easy!
Anonymous | TrustRadius Reviewer

Screenshots

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