What users are saying about
30 Ratings
2 Ratings
30 Ratings
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Score 7.3 out of 100
2 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Autopilot

Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
Michael Rastall, MBA | TrustRadius Reviewer

SwiftERM

SwiftERM, as the name implies, works in a swift manner and is a perfect tool for all those who want to manage their e-commerce businesses in an effective manner. Since its features are highly beneficial in this regard from an automated email system to its customer service, everything is perfect. Only its pricing and little hard user interface are problematic.
Dezzy Linda | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Autopilot
6.7
SwiftERM
WYSIWYG email editor
Autopilot
6.4
SwiftERM
Dynamic content
Autopilot
6.8
SwiftERM
Ability to test dynamic content
Autopilot
6.4
SwiftERM
A/B testing
Autopilot
6.8
SwiftERM
Mobile optimization
Autopilot
7.0
SwiftERM
Email deliverability reporting
Autopilot
6.2
SwiftERM
List management
Autopilot
7.0
SwiftERM
Triggered drip sequences
Autopilot
6.9
SwiftERM

Lead Management

Autopilot
6.5
SwiftERM
Lead nurturing
Autopilot
7.1
SwiftERM
Data quality management
Autopilot
6.2
SwiftERM
Automated sales alerts and tasks
Autopilot
6.2
SwiftERM

Campaign Management

Autopilot
7.1
SwiftERM
Event/webinar marketing
Autopilot
7.1
SwiftERM

Social Media Marketing

Autopilot
7.0
SwiftERM
Social profile integration
Autopilot
7.0
SwiftERM

Reporting & Analytics

Autopilot
6.6
SwiftERM
8.5
Dashboards
Autopilot
6.7
SwiftERM
Standard reports
Autopilot
6.6
SwiftERM
8.5

Platform & Infrastructure

Autopilot
6.2
SwiftERM
API
Autopilot
6.2
SwiftERM
Customizability
Autopilot
6.4
SwiftERM
Integration with Salesforce.com
Autopilot
6.1
SwiftERM

Pros

Autopilot

  • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
  • Easy and powerful email editing and creation built-in. No need for email template coding.
  • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
Bryan McAnulty | TrustRadius Reviewer

SwiftERM

  • Automatic email marketing
  • Predictive analytics
  • Publicises our Trustpilot product ratings
Tony Troth | TrustRadius Reviewer

Cons

Autopilot

  • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
Emily Muhoberac | TrustRadius Reviewer

SwiftERM

  • SMS marketing is also an important tool for marketing but this feature is unavailable in it.
  • Its reporting system needs a little more improvement.
Dezzy Linda | TrustRadius Reviewer

Usability

Autopilot

No score
No answers yet
No answers on this topic

SwiftERM

SwiftERM 10.0
Based on 1 answer
It is the only system we have able to find in the world that is 100% automatic. There is an element of automation in many email products, but these always require some input, if only setting the distribution time. No other analyses down to individual consumer level. No other system in the world is authorized to send Trustpilot product ratings in outbound emails. This really is superb.
Tony Troth | TrustRadius Reviewer

Support Rating

Autopilot

No score
No answers yet
No answers on this topic

SwiftERM

SwiftERM 10.0
Based on 1 answer
Setting up is a simple plugin. I did my own in three minutes including the registration. As it is automatic, there is no need for training or paying for users, etc. In six years we have never needed any support, but I know there is a team of developers there if that day ever arrives.
Tony Troth | TrustRadius Reviewer

Alternatives Considered

Autopilot

How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well!The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
Anonymous | TrustRadius Reviewer

SwiftERM

Initially, we got the chance to use Zoho Campaigns for the same purpose but we encountered few problems and have found SwiftERM millions of times better than Zoho. As its customer service is concerned with automated emails, everything is far better than our previous experience. It also works proactively, which is also an additional point of it.
Dezzy Linda | TrustRadius Reviewer

Return on Investment

Autopilot

  • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
Anonymous | TrustRadius Reviewer

SwiftERM

  • SwiftERM provides analytics and helps in monitoring the customers.
  • It works in an absolute manner and is compatible with our systems and works smoothly at the back.
  • As a beginner, its interface is a bit tough.
Dezzy Linda | TrustRadius Reviewer

Screenshots

Pricing Details

Autopilot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Autopilot Editions & Modules

Edition
Silver$491
Gold$1491
Platinum$2491
CustomRequest by quote
  1. per month
Additional Pricing Details
Autopilot offers two pricing plans based on the number of contacts in your marketing database. Both plans include unlimited emails with no hidden fees or setup charges. Pay monthly or annually for a 20% discount.

SwiftERM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SwiftERM Editions & Modules

Additional Pricing Details
Price is dictated by size of database.

Rating Summary

Likelihood to Recommend

Autopilot
6.8
SwiftERM
9.5

Usability

Autopilot
SwiftERM
10.0

Support Rating

Autopilot
SwiftERM
10.0

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