9 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Avast CloudCare

Very easy to push updates to all users, scan all pcs in a business, and visually see if a pc is not up to the latest virus updates.
Matthew Strickland | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Franklin Lara | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Avast CloudCare
8.1
Trend Micro Smart Protection Suite, with XGen
8.9
Anti-Exploit Technology
Avast CloudCare
8.0
Trend Micro Smart Protection Suite, with XGen
9.1
Endpoint Detection and Response (EDR)
Avast CloudCare
8.0
Trend Micro Smart Protection Suite, with XGen
9.0
Centralized Management
Avast CloudCare
9.0
Trend Micro Smart Protection Suite, with XGen
9.2
Hybrid Deployment Support
Avast CloudCare
7.0
Trend Micro Smart Protection Suite, with XGen
8.4
Infection Remediation
Avast CloudCare
7.0
Trend Micro Smart Protection Suite, with XGen
8.9
Vulnerability Management
Avast CloudCare
8.0
Trend Micro Smart Protection Suite, with XGen
9.0
Malware Detection
Avast CloudCare
10.0
Trend Micro Smart Protection Suite, with XGen
9.0

Pros

Avast CloudCare

  • Great central management platform.
  • Policies are straightforward to create and deploy, and you can use groups with individual policies.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Ravinder Beniwal | TrustRadius Reviewer

Cons

Avast CloudCare

  • reporting on failed backup
  • duplicate reporting
  • false positives
Matthew Strickland | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Anonymous | TrustRadius Reviewer

Support Rating

Avast CloudCare

Avast CloudCare 8.0
Based on 2 answers
The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.1
Based on 10 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Avast CloudCare

We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.
Matthew Strickland | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Avast CloudCare

  • Below average protection.
  • On the flip-side it is cheap.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Pricing Details

Avast CloudCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Avast CloudCare
9.6
Trend Micro Smart Protection Suite, with XGen
9.0

Support Rating

Avast CloudCare
8.0
Trend Micro Smart Protection Suite, with XGen
8.1

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