Avaya Contact Center Select vs. Twilio
Avaya Contact Center Select vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Contact Center Select | N/A | N/A | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Avaya Contact Center Select | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Avaya Contact Center Select | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Avaya Contact Center Select | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Contact Center Select | Twilio | |
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Likelihood to Recommend | - (0 ratings) | 6.5 (72 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.1 (17 ratings) |
Support Rating | - (0 ratings) | 5.6 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Avaya Contact Center Select | Twilio | |
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Likelihood to Recommend | Imperium Software Technologies No answers on this topic | Twilio |
Pros | Imperium Software Technologies No answers on this topic | Twilio |
Cons | Imperium Software Technologies No answers on this topic | Twilio |
Likelihood to Renew | Imperium Software Technologies No answers on this topic | Twilio |
Usability | Imperium Software Technologies No answers on this topic | Twilio |
Performance | Imperium Software Technologies No answers on this topic | Twilio |
Support Rating | Imperium Software Technologies No answers on this topic | Twilio |
Implementation Rating | Imperium Software Technologies No answers on this topic | Twilio |
Alternatives Considered | Imperium Software Technologies No answers on this topic | Twilio |
Contract Terms and Pricing Model | Imperium Software Technologies No answers on this topic | Twilio |
Return on Investment | Imperium Software Technologies No answers on this topic | Twilio |
ScreenShots | Twilio Screenshots |