Avaya Experience Platform vs. CrazyCall
Avaya Experience Platform vs. CrazyCall
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month |
Avaya Experience Platform | CrazyCall | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | CrazyCall | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Experience Platform | CrazyCall | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | CrazyCall | |
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Likelihood to Recommend | 8.7 (52 ratings) | 8.8 (3 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | CrazyCall | |
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Likelihood to Recommend | Avaya | CrazyCall |
Pros | Avaya | CrazyCall |
Cons | Avaya | CrazyCall |
Likelihood to Renew | Avaya | CrazyCall No answers on this topic |
Usability | Avaya | CrazyCall No answers on this topic |
Support Rating | Avaya | CrazyCall No answers on this topic |
Implementation Rating | Avaya | CrazyCall No answers on this topic |
Alternatives Considered | Avaya | CrazyCall |
Return on Investment | Avaya | CrazyCall |
ScreenShots | CrazyCall Screenshots |