Avaya Experience Platform vs. Snapforce
Avaya Experience Platform vs. Snapforce
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
Snapforce | N/A | Snapforce offers their suite of CRM applications for sales, customer service, marketing, and call centers, on a cloud platform. The basic package includes a core CRM package with contact and organization management, deals/opportunities, and pipeline management. | $18 per month per user |
Avaya Experience Platform | Snapforce | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | Discount available for annual pricing (approx 33%) | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | Snapforce | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Experience Platform | Snapforce | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | Snapforce | |
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Likelihood to Recommend | 8.7 (52 ratings) | - (0 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | Snapforce | |
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Likelihood to Recommend | Avaya | SnapForce No answers on this topic |
Pros | Avaya | SnapForce No answers on this topic |
Cons | Avaya | SnapForce No answers on this topic |
Likelihood to Renew | Avaya | SnapForce No answers on this topic |
Usability | Avaya | SnapForce No answers on this topic |
Support Rating | Avaya | SnapForce No answers on this topic |
Implementation Rating | Avaya | SnapForce No answers on this topic |
Alternatives Considered | Avaya | SnapForce No answers on this topic |
Return on Investment | Avaya | SnapForce No answers on this topic |
ScreenShots |