Likelihood to Recommend AVG [AntiVirus Business Edition] is quite a compelling tool and helps in fighting against all kinds of cyber attacks that used to harm us by affecting our files which are quite important to us. AVG has multiple features and its scanning speed is amazing and is the hyperactive tool and its notification feature is also helpful. Email protecting is not so good.
Read full review Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Read full review Pros Provides protection against hacker attacks and data theft. The software has a feature that checks web pages before opening them and analyzes whether they are safe or not. Complete email protection against malware and spam attacks. Recurring updates with the latest vaccines. The software does not use much RAM and works on any type of workstation. Read full review The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks. Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet. Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves. Read full review Cons Like other versions, installing this antivirus or others of the same family in systems of low capacity and speed can be a bad idea because if your PC does not have enough power it can tend to freeze and become very slow. Read full review Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most. Read full review Likelihood to Renew It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Read full review Support Rating the support and help is generally quite fast, efficient and pertinent to what you need, besides the community helps a lot by providing extra solutions quickly and clearly, something that anyone can do without having to know a lot about pc or antivirus or operating systems. Also compared to other supports, all questions are answered, or at least those that I have had, something that in other places (Microsoft) does not always happen.
Read full review It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use
SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Read full review Alternatives Considered With the products mentioned such as AVAST and NORTON business antivirus protections software, AVG antivirus business Edition outscores both of them in terms of PC energy usage and the need of looking after them. With AVG antivirus business Edition. Apart from the free trial, which is great an all, it's the features and tools. A quick install and I am in the application to start using, there is no set-ups, pop-ups and or any other bloatware to install with AVG antivirus business Edition. Moreover, the other competitors tend to slow down machines with their high CPU and RAM usage. As a result, when clicking on other applications they are much slower to respond, but with AVG antivirus business Edition it uses less than 100MB of ram when running in the background, and for CPU I at least have not seen go beyond 10%. I know this because I have the task manager open when I want to see which applications are using the most RAM and CPU, and AVG antivirus business Edition is always at the bottom on the list
Read full review For me, Trend Micro Apex One with its low performance is the best option at the time to buy a solution like this, with its flexibility through on-premises or saas deployment options you can choose the option that best fix to you, has an advanced automated threat detection and response against an ever-growing variety of threats.
Read full review Return on Investment Definitely worth the cost and good ROI. Because it takes the pressure off IT staff for constant management etc. We're freed up to deal with other important issues. AVG runs in the background 24/7 doing its job and we have very few virus issues. Read full review Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several. Read full review ScreenShots